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Store Rating and Reviews shopRBC.com (RB Computing Inc.)

Homepage: http://www.shoprbc.com Shop Now at shopRBC.com (RB Computing Inc.)
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 2
Lifetime Reviews: 92

   


Lifetime Rating: 9.02 / 10
All Stores Avg.: 8.12
7.50 Pricing of Products and Services
8.75 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
8.75 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 92 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
235 Stafford Rd. West  
Nepean, Ontario  
K2H 9C3  
Canada
customer support email:
support@shoprbc.com
phone:
613-829-9994
customer support:
613-829-9994
business hours (est):
10:00am - 8:00pn Mon-Fri  
10:00am - 5:00pm Sat.  
12:00pm - 4:00pm Sun.

FAX: 613-829-2027



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 shopRBC.com (RB Computing Inc.) Customer Reviews
Page 1 of 7sort reviews by:
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Reviews 1 - 15 of 92
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Very Satisfied
Reviewer: AlexT78093
Click Here to See the Profile for AlexT78093

9/7/09 12:36 AM
RB Computing is a truly excellent store, the most recent relevant hardware is always here, at no-bull prices. The staff are proper geeks themselves, not just salesmen. Use the live sales chat button, they personally give you expert advice on configs, options, tricky parts of system design and much more. To conclude my glowing review, I'm convinced it's just the best computer parts store in Ottawa. Did I mention the prices often beat some very popular online dealers? And you can pickup your order if you're in Ottawa, pay no shipping that way. Shoprbc.com has become an essential tool for product research, system config, and getting the stuff you need fast.

Very Satisfied
Reviewer: hp9000
Click Here to See the Profile for hp9000

7/3/09 6:00 PM
Great help from sales, the online chat was very handy as my wife was on the phone :-) Very knowledgeable people, I've bought from them for the last 10 years and it's always been a great experience.  
 

Very Satisfied
Reviewer: tanner778
Click Here to See the Profile for tanner778

3/6/09 6:53 AM
I've been doing business with RBC since they were a small shop down the road from where they are today. They have been around for many years and Rob (the owner) has done a fantastic job of growing his business through word of mouth to a point where it's widely known. I understand he gets orders from everywhere someone can access a pc.  
He built his business carefully to ensure he kept customer satisfaction extremely high and he's succeeded. I've been doing business with him for years and will continue doing business with him.  
Over the years I bought tens of thousands worth from shopRBC (formerly RB Computing). I've never had a complaint not resolved efficiently and quickly.

Very Satisfied
Reviewer: virtual ubiquity
Click Here to See the Profile for virtual ubiquity

2/10/09 8:43 PM
I've done web orders, telephone orders and walk-in orders and these guys have always come through with flying colors. This time was no exception. I ordered a just-released mATX Gigabyte motherboard for a home theatre system and an Intel E8400 cpu. These guys had the parts in stock in record time (even though availability showed 0 for the cpu). The price they provided me was the best I could find anywhere. My experience: 10/10!

Very Satisfied
Reviewer: oldfrt999
Click Here to See the Profile for oldfrt999

7/9/08 6:30 AM
I have been a happy customer of RBC for over 5 years and have ALWAYS received the best service. The few returns I have made (early failures, I think) have been dealt with quickly and pleasantly.  
These people are the best!  
 
Herb

Very Satisfied
Reviewer: jimbo8086
Click Here to See the Profile for jimbo8086

11/9/07 12:58 AM
The delivery was fast and the item works perfectly. I'm very satisfied with my purchase and got the lowest price in Canada.

Very Satisfied
Reviewer: ice_nine
Click Here to See the Profile for ice_nine

9/6/07 2:36 PM

This review was modified by its author, ice_nine, on 5/4/08 12:07 PM.

Very Satisfied
Reviewer: msgoheen
Click Here to See the Profile for msgoheen

8/2/07 4:05 PM
Wonderful service and excellent product. Thank you!

Very Satisfied
Reviewer: grapefruitgirl
User Rating: 
Click Here to See the Profile for grapefruitgirl

7/21/07 2:41 AM
RBC has one of the most accurate, current, and easy to navigate websites I have browsed and shopped from. They have a really good selection of everything, price match availability, and great prices to begin with.  
Shopping and ordering was hassle free, my product ordered in and shipped to me quickly.  
I would shop here again.  
NOTE: shipping method is UPS, who decided not to bother arranging/doing a proper delivery and collecting my signature, but rather to leave my purchase outside on the patio while I was out of town for 5 days. While NO FAULT of shopRBC, you might want to make sure someone will be home when your UPS delivery arrives.  
ShopRBC's Chris & Scott contacted UPS, and ultimately a local courier in my area came and re-collected the package and took it to their depot for me to pick up.  
Excellent customer service on the part of RBC. 110%.

This review was modified by its author, grapefruitgirl, on 8/1/07 7:20 PM.

Very Satisfied
Reviewer: mightydrake
Click Here to See the Profile for mightydrake

7/12/07 1:26 AM
ShopRBC has always been great. Excellent customer service, excellence price, fast shipping. The best of all is that it's a 1 fee shipping charge. 10$ no matter how many items you have or how big they are. Better price than tigerdirect, with cheaper shipping and much better and personalised customer service. ShopRBC is the best period

Very Satisfied
Reviewer: BMate
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6/27/07 7:01 PM
Excellent service. Product at a very good price, installed and works well.

Very Satisfied
Reviewer: dcproulx
User Rating: 
Click Here to See the Profile for dcproulx

5/12/07 11:57 AM

This review was modified by its author, dcproulx, on 4/25/08 12:19 PM.

Very Satisfied
Reviewer: vallaird
Click Here to See the Profile for vallaird

4/30/07 2:58 PM
Bought a Logitech G25 racing wheel online, real easy setup, super fast shipping and they accepted my "price match". Great communication also. I would recommend to buy from them.

Very Satisfied
Reviewer: gmowhiz
Click Here to See the Profile for gmowhiz

4/27/07 10:07 AM
Never had any problems with shopRBC. This includes an incident a couple years ago where I bought a defective stick of RAM. shopRBC replaced it no questions asked. Their prices are competitive and they have frequent sales so keep an eye on the website for deals.

Very Satisfied
Reviewer: sansspam.200411
Click Here to See the Profile for sansspam.200411

12/18/06 7:45 PM
went well...........................................................

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