I have been waiting on this order since 8/21. It was shipped in 3 boxes of which I finally got 2 in late Sept. After MANY phone calls and being on hold forever, they finally agreed to MAIL me a letter that I had to sign and fax back saying I didn't have the missing box. They claimed they could not fax to me go figure but would mail it. It took 2 weeks for me to get this letter which I did fax back immediately. In the meantime they are burning up my phone lines telling me I am delinquent on my account and want money. They called me 3-4 times within 7 days. That was a joke. Finally I see in my account that the new order was shipped again on 10/22, 2 months and 1 day after my original order. So this new order shows several backorders, including the main item I wanted. I asked them to cancel it and they say that's not possible and that I just need to wait for it. You can never reach a person and its frustrating. Wait times are never less than 20 minutes. Ever wonder why they don't have a toll-free number? Besides these issues, they get you with the triple freight charges by sending items 1 at a time. They overcharge freight and handling so they make money on there too. My daughter rcently found another comnpany that sells the same product.(Lakeside) After this fiasco is straightend out, I am going to do a little consumer research and make sure its not the same company with a new scam. If they are legit, goodbye headaches and ABC.

 
ABC Distributing is a ripoff! I bought what I thought was going to be my kid's christmas from there. They charged me $528 for it all. I thought I was done with it. Couple days later I was told there were two more charges made from them, 224 and 48. I call and am assured that as soon as everyhting is shipped there would be different charges made for the items shipped and the 528, 224, and 48 would be returned to my card. i cancel what I could because I cannot afford anymore charges being made. The 528 was returned but not the rest. I then find that there were 3 more charges made to my account after that and one of them was forced through so my account is now in the negative. I call again and am told that after the items are shipped the money should be on my card within 10 business days. Well today is the 10th business day. STILL NO MONEY! I call AGAIN and am told that she would have to have her supervisor call me back because she sees nothing like that in my account records. I am still waiting on that call. Well I was waiting on that call. I had to call them back. I was told they STILL couldn't find where they owed my money and that I needed to fax my proof to them and then it would take an additional 30 DAYS!!!! WHATEVER YOU DO PLEASE DO NOT BUY FROM THESE PEOPLE!

I ordered a lot in early November thinking some of them would be for Christmas. I received several items which were delivered without any issues. Well, A month later, I recieved a back-order e-mail and I canceled the items as they would not arrive in time for Christmas. Well, while I was on vacation, cancelled items were delivered and I have been fighting for the charges since. My credit card company was asked by me to get involved and dispute was resolved in my favor. However ABC Distributing is mailing and calling me now to collect money. So you know, per Federal Trade Commission Cosumer protection, if you receicve an item you did not order, it's considered a gift. The company is not allow to collect money, or make you ship it back.If they are trying to collect money for items you did not order, it's a reportable federal crime. I just send ABC distributing a certified letter with all of supporting documentation of my claim that the items were cancelled timely, I made enough effort to resolve this matter for the last 4 months therefore asking them to stop harrassing me! Next step will be a report to BBB and Federal Trade Commission and a discussion with my friend, the lawyer! So don't let them pressured you in to paying out of pocket to ship items back to them, or harrassing you for thier mistakes and poor business practices. Know your rights and stand your ground.

I will never order from this company again and told them so. It took about 3 weeks to get my order which isn't so bad, except they send you an email saying it has shipped (plus about $10.00 in shipping charges per item) with a UPS tracking number, but you can look it up each day and it is never updated. They leave it as "Billing information received". I called them and the guy said " We don't update that and some people have their items and it still says that. Don't worry, it will be there." Real comforting. I ordered two items, and conveniently they had to be shipped seperate thus, charging my a total of $20.00 for shipping that I hadn't planned on. Also, the quality is exceptionally poor. I ordered 2 different toys for children and they practically fall apart in my hands - One cost me $20 the other $40! I am scared to give it to them. Oh, AND they come unassembled. YOU have to put everything together - from the wheels to the stickers! This was not mentioned on the description, but then the picture doesn't even look like the item! DO NOT ORDER FROM THESE PEOPLE! I don't kow how they are still in business. When I told their so-called Customer Service how dissatisfied I was and that I would never order from them again, he said Thank you and Have a nice day. I would send everything back, but that would cost me more shipping and they won't refund the shipping I paid them to begin with. I should have just taken $60 and threw it out the car window.

I ordered two items from this company online.Two t-shirts,nascar.I received one tshirt and was charged 9 dollars shipping! For ONE lousy shirt in a tiny little box.The next week I received the other shirt and was charged 3.50 shipping.Well the nightmare didn't begin there,I paid for the items with a money order.A month later I received a HUGE box in the mail,I could hardly lift it.It contained over 100 tshirts and an invoice for almost a thousand dollars with shipping cost.I called the so-called customer service,they told me that I placed that order and if I didn't want it,to return it.I would have to pay to ship it back.Over 50 dollars.I am still in a battle with these idiots.

If I had read here first, I never would have ordered anything from ABC Distributing. On 6-12-08, I placed an order for (4) 4th of july fiberoptic center pieces, and (2) small fiberoptic hats for a 4th of july party we were planning. NONE OF THESE ITEMS WERE LISTED ON BACKORDER. A few days before July 4, 4 seperate shipments were delivered from UPS. One box contained the two small centerpieces, and the other 3 boxes contained (1)each of the larger pieces. Each box was charged for individual shipping (so total shipping on this order is ridiculously expensive!) So, a few days ago, the last centerpiece was delivered (again with its own shipping charge) and I checked their site. It showed there were (2) more large centerpieces preparing to ship. I immediately emailed to complain about them shipping each item individually (although at the same time) and not to send me the others which I did not order or want. Here's a blurp of their belated response;  
 
The item(s) (2) PXT PATRIOTIC HAT OR PLANTER listed in your email have recently been invoiced for delivery, and we are unable to cancel them at  
this stage of shipping. We are only able to cancel backordered items at this time. Please note that abc distributing ships merchandise upon availability, which means if an item goes into a backorder status, it may be necessary  
for that item to be shipped separately. However, we do make every effort to ship as much merchandise in the same box as possible. Please see our ordering instructions where it states that each product may be shipped and invoiced separately. In addition, shipping costs are based on weight, dimension and destination of the package. These rates are standard published shipping rates.  
Sincerely,  
Kevin Smith abc  
eCommerce Customer Support  
abc distributing  
NICE. So, when they ship the extra items, I'm expected to either pay for them, or pay for return shipping? What a scam.  
 
 
 

The company refuses to let you know the price  
of shipping and handling. Its always a surprise  
when the merchandise is shipped. Sometimes the  
shipping/handling is very expensive, even on a small cheap item, and if your add it to the item,  
the price is higher then you'd pay in a local store, if your purchased it outright. I have no  
idea how they get away with not listing the cost  
of shipping and handling, I think thats how they make their money. Don't buy anything.

I am very unimpressed with abc distrubuting. First off I was planning on paying with a credit card, but they didnt show till after my order was placed that I cant pay with a credit card. Second they cant calculate shipping before hand? Every where else that you place an order they can calculate shipping so you know what your paying before you agree to pay it. Third I still have not received my order yet they want me to pay for it. It says clealy on their site ''receive your items before you pay for them'' yet they want me to pay for them before theyve even shipped them. Half my order got canceled because all of a sudden they have ran out of them even though for the past 2 weeks they said they were preparing them for shipment. Fourth their products arent all good either, I did get one thing that you have to assemble, the drill holes for the screws were all off and i had to make new ones just so they would all line up straight. Overall this company does very bad buissness and I will never order from them again. They dont deserve anyones buissness and I'm sure if you look around the internet you can find the same products and get them alot faster. Bottom Line--DONT ORDER FROM THEM!!

I ordered stuff from ABC Distributing/LTD Commodities LLC on 10/2/07 and still have not received my whole order (it is 2/13/08 today). I called them, e-mailed them, wrote them letters and filled out their forms to get a credit put back on my account. Well today I received a letter saying they were going to turn me over to collections. This is the absolute worst company I have ever had to deal with in my life. When you try to get a hold of someone it is almost impossible and apparently they don't know how to do accounting or read. The only thing they know how to do is scam people. I will be contacting the Better Business Borough and reporting this company.

Out of the last six orders I have placed with this company, 11 items have been discontinued and no longer available. They waited nearly four weeks to tell me. I had sold presold six of the items. They even past due billed me for the items they will never deliver. DO NOT DEPEND ON THIS COMPANY FOR YOUR WHOLESALE SOURCE. THey will damage your business!

DO NOT PLACE AN ORDER WITH THIS COMPANY  
I placed an order with this company for a large amount of items that I was told were in stock. About 2 weeks after my order, I was asked to send payment and at the time all of the items were in stock. A week later when I called to check the status of my order I was informed that half of the merchandise was NOT in stock and this was 2 weeks before Christmas. I ended up stopping payment on the checks I sent because I did not want to pay for merchandise that I was not going to receive.  
 
I had read bad reviews of this company and decided to go ahead and place an order anyway. Please listen to these comments, they are true and have been for everyone I know that has worked with this company.

I let my mother use my account to purchase from these people and what a mess it turned out to be. She paid for the order in full to them and told the customer rep if it could not be sent by exact date then cancel entire order. Well guess what? They sent 1-2 pieces at a time and charged her for shipping/handling on each order even though she already paid for the entire order. Thats what this company does, they never have your entire order in stock so they bill you for each piece then bang you more for s/h. She called so many times and complained since she didnt want my account screwed up and they basically told her nobody had permission to promise her a delivery date and nothing they can do about the s/h charges. Not to mention they tried sending her wrong items and charging her for them. I wrote to them and told them to shove the account up their as* and I will not pay them another cent. I will never purchase from these people again. Also check out ripoffreport.com check out their rating over there. All these customers cant be wrong. They are lucky it was my mother not me because i would be documenting everything and filing charges with BBB and Consumer Affairs and even Atty General in their state for their business practices. I'm sure theyre already on their list so i wont bother at this point.

This company has always shipped what we have odered although the average time from order placement to items received is about 2 months, never less than 6 weeks, and as long as 4 months. I recommend not prepaying (use C.O.D) and pay for only the items received as an order never comes complete in 1 shipment. Refer all problems to the BBB as anything else will not yield results.

We ordered 21 items 12/4/05. After several rude customer service people, and a week and a half with no shipping, we spoke to a male who CLAIMED he was a supervisor and said we would receive our shipment by Christmas. This was on 12/19/05. He said we would have to pay an extra $13 for shipping, and we agreed because these items were Christmas gifts for our 2 young children. Only 3 things arrived by Christmas, so we had to lie to our children about where the rest of Santa's gifts were. The last item did not arrive until 52 days after the original order, which we PAID FOR on 12/4/05. We spent $205, and were charged $150 for shipping. When we called to complain and inform them that we would not be paying for shipping, as they did not follow through on their word, the manager was actually yelling at us and telling us we were liars - they don't even HAVE any male supervisors, and what's more, there is no record of our numerous phone calls. What I recommend to ALL of you, is to go the Better Business Bureau website and report them; I did it last week and already our ABC account online has been credited $100 of the shipping. Good luck to all of you!

I thought it was just me having all these issues with this company. I'm so glad I found this site. WHEW! I just closed my account after starting to receive collection notices for items I ordered in November for Christmas and STILL hadn't received until January. ARGH! Is Lakeside better, even though it's a sister company?