BUYER BEWARE! Worst transaction ever. I actually had to dispute the charge with my credit card company, and was successful. I found a camera through Bing. I was supposed to receive a 10% rebate from the seller. I purchased the camera. Days later I called them because I had received no e-mails. I was told they did not have the camera in stock. They said they would at the end of the week. I called on that day and was told they did not expect to receive any more. They sold me a camera they did not have and did not expect to receive. I asked to get a different color which was in stock. The different color would have cost less if I had ordered it, but I did not argue because I wanted the camera quickly. Then I received notification that my 2% rebate, yes, not 10% as advertised but 2%, was too small to be paid out. The seller said this was a problem with Bing, but Bing's FAQs clearly state that rebates are determined by the seller, so not only did I get something other than what I bought, I had to pay 10% more than advertised. Then they talked me into a package that was supposed to have a memory card, tripod and an extra battery for $69.99. When I received it, it was junk. The tripod was about three inches tall. I had been told it could be wrapped around a tree, which was not true. The battery had a much different voltage and amperage. The camera manual specifically warned against using different batteries. When I called the seller they said to ignore the manual and use the battery. Of course, this would void the warranty and if my camera fried I would be out of luck. When I said I wanted to return the junk, they finally agreed but told me they would charge me a hefty restocking fee and return shipping. That's when I disputed the charge with my credit card company and won the dispute. These people lie and are mean and rude. Don't purchase anything from then unless you want a major headache. Customer service is nonexistant. Buyer beware!

I found a camera I was interested in and it was listed at ibuydigital at a decent price with free shipping. I had checked the company reviews here and was concerned over having to call or worse yet getting calls about the order at an odd hour, so I did not list a phone number on my online order, just all 9's.  
 
The order went through and the following day I got an email that said:  
Due to verification problems with your order # ********, we are unable to process your order. In order to help us process your order, please contact our verification department at 1-866-243-4289 Extension 557.  
 
I've first time ordered from many other places w/o having to provide a phone number, so this smacks of high pressure sales tactics to me- you call and they try to sell you more stuff. I would not recommend doing business with this company since they cannot deliver what they advertise.

Never buy anything from this company they will rip you off. I bought a brand new projector in May from them which had $200 rebate. So I applied for rebate to Mitsubishi and, Mitsubishi took couple of months to respond to the rebate. They came back and told me ibuydigital has ripped you off by cutting out the serial number from the projector and from the box and sold you as a new item, And they put a fake serial number tape on the projector. When I call the manager at ibuydigital and send them all the pictures with all the info, and asked him to replace the projector,he ended up blaming me for cutting out the serial number from the projector. He told me he can’t do anything about it. We sold you a new item. Nothing can be done. He also added they do cut out the serial numbers from the boxes and equipment before they sell to a customer because they are in wholesale business. I wish he knew that Serial number tempering is crime. Manager did not care if report this to BBB or the Manufacture.

This review was modified by its author, kapoor30047, on 10/21/09 4:08 PM.

I did the order one week ago on Friday night or Sat Morning. Kevin called my home - I think to ask about purchase of options. I politely declined, no pressure from Kevin. Camera came today. No problems. He upgraded my shipping with no extra charge.

Absolutely perfect experience!! I found this retailer through bing.com/cashback and ordered a Canon HF200. They had the best price ($60 less then everywhere else) but not the best rating. I took a chance and ordered from them anyways but was pretty nervous about it. I placed the order at 7:00PM on 9/21/09 and received an order confirmation right away. I called the next morning to check on the status and to make sure the item was in stock. The man that I spoke with was great and confirmed everything; even saying that he would be able to get the item shipped out that afternoon or tomorrow morning at the latest. He did go through the “buy an extended battery” sales pitch but there was no pressure. I told him I did not need anything but the camcorder and he said no problem and advised that item would be shipped right away. I kept checking the status of the order on their website and found that it updated regularly and by the end of the day, the item was listed as “shipped”. The next morning, I received a e-mail with the UPS tracking number and received the item this afternoon, 9/24/09. Three days after placing the order and that was with their free shipping and ordering the item after they had already closed!!! The item was brand new, in perfect “un-opened” condition, in the factory box and came with the official Canon Warranty Card. I was able to register the product and for the warranty right on the Canon USA website. I would highly recommend the seller and would buy from again.

I was leery about buying online due to the large number of scams out there, so I called the 800 number and got Kevin. He reassured me and was very helpful in getting my order right. He made some suggestions regarding additional accessories I might want and opted for the addition battery and memory card. He was very knowledgeable and helpful. Would do business with them again. Prices were terrific! Thanks. PS; as a followup, they sent the wrong product. I paid extra for 2nd day because of a party I needed the camera for. When I called back they said that I didn't pay for the item I ordered, yet when the salesman checked the website it was the right price. They upped the price the next day. They offered to email a shipping label so I would not have to pay freight for their error, but to this day have not recieved it after two calls. The website lists the hours on Friday as 9-3pm but when I called at 2:19 they said they were closed at 2pm. Now it's the weekend with no chance to get some help until Monday. As of right now I would rather pay a little extra for some good service.

This review was modified by its author, randys920, on 9/18/09 1:39 PM.

I ordered a Sony Blu-Ray player. It arrived about 1 week later. All-in-all, I'm very satisfied with my purchase and Central Digital's handling of the order. Delivery was delayed by 2 days while in transit. I don't know why, but it's certainly not Central Digitals issue.

I was hesitant, but Canon T1i was nearly $90 cheaper than other vendors. Ordered on a Sunday. Called them monday to confirm because I did not get an email confirmation. Was given moderate pitch for extra battery, declined twice and they let it go. Product shipped wednesday. Received on Friday. 100% as described. Would buy again.

The order was easy to place online and a personal response by a phone call the next day to confirm the order and ask if I had questions was unexpected from an online store. My impression had been that most sellers just wanted the money and personal service was unnecessary. Most of the time I get the impression my orders are handled by computers - not people. I was very pleased.

My experience with this company was bad. I placed my order on August 5th and my order was shipped on August 22nd. I was assured my order was shipped on August 11th and it was not. The product I purchased was finally shipped August 22nd after countless telephone call and emails. Don't waste your time, money or patience as this company obviously is out to scam people. What a shame a business thinks they need to operate this way. I would caution anyone dealing with this company. Pay a couple extra bucks and go with a reputable company. This one won't be in business very long conducting business this was.

I was a bit hesitant to buy from IBuyDigital after reading the latest reviews but their price for Panasonic Lumix ZS3 was $50 less than in other places and they picked up the phone quickly when I called to check if it was in stock, so I ordered.  
I did get an e-mail asking to call back to verify the order and they did ask me to buy me some accessories when I called, but there were no sell pressure of any kind.  
I got an e-mail with my UPS tracking number and got my camera on time, brand new and sealed.  
The warranty card included did not look like Panasonic and required registration within 30 days, so they may be providing their own warranty, but the camera works great and those things rarely break, so no worries here.

Short and simple: DON"T BUY ANYTHING FROM THIS COMPANY! THEY ARE SCAM ARTISTS!  
 
I was forced to put in an invoice number even though I canceled my order. I placed on order online 7/23 after looking over the 4.5 star rating out of 5 thinking they must be a pretty good company to get that kind of rating. They also appeared to have the best price. I wish I would have read some reviews first. After I placed my order I got a call from them trying to sell me some extended warranty and some other stuff. I told them no thanks. I thought that was kind of odd so I decided to start doing some research and found out the company was not to be trusted. I called the very next day 7/24 and canceled my order. They couldn't give me a confirmation number of course nor an e-mail but, said everything was fine. I took their word for it and figured everything was good. On 8/6 they charged my card and sent me a very cryptic e-mail stating my order had shipped but, it had no information about a tracking number and besides I had canceled the order. I called my bank the next day and put in a complaint. I also put in complaints in NY and NJ with the attorney generals office as I think this is fraudulent activity. I did get in touch with them on the phone on 8/7 and they told me it was a mistake and that they would take care of it and reverse the charges. They also told me that they had already shipped the product out and that I would have to refuse the package. When I asked for a tracking number they gave me a number of one of the millions of generic UPS labels that you can pick up in any one of the public UPS locations. When I called UPS they said there was no billing or shipping information for that number. It is now 8/13 and they have not refunded my money and UPS still shows that tracking number as being invalid.  
 
Bottom line is these guys have figured out how to game the system and make it look like they still have good ratings because for every one of these bad reviews they go out and create five more positive ones with IDs the company themselves made up. I would be willing to bet that if the truth were revealed about their rating they would be lucky to have a 1 out of 5.

I purchased a Nikon D90 dslr kit on Ebay for 1299.99. They called next day, offered "upgraded kit" and extended warranty for another $380.00. The Nikon D90 was advertised as "new/ never opened" in the Ebay listing. I paid $50 for two day shipping, this was a birthday present. I recevied an opened gray market Nikon D90 with a photocopied manual. I called their customer service line repeatedly nevery got through, endless hold. Finally called the billing department and demaned service. The woman I spoke with, Tammy, said it was a big mistake. They never meant to send me the gray market item. She promised to send me a "brand new, never opened, sealed in the box Nikon D90", with expedited free shipping. I paid for return shipping for the gray market item. Then they sent me another opened gray market Nikon D90. I couldn't believe it. I couldn't believe I fell for it twice either.  
 
These people are bad mojo and I had to open a paypal claim to get my money back. My pennance for this moment of insanity is to write a review about this, everywhere. I don't want this to happen to anyone else. I also reported them to the BBB, local internet fraud authorities and the I3C.

I ordered a Canon SX10 from ibuydigital because it was $30 cheaper than Amazon and $65 cheaper than Best Buy, where I had tried out the camera in person.  
 
I ordered the camera on Tuesday, July 28, got an email to call to "confirm" so I did. Got a "soft" sell to buy accessories and an extended warranty, which I declined. THEN later I read the reviews, got really scared and tried to call the next day to cancel my order but remarkably it had already shipped. The representative gave me a UPS tracking number and later the same day I got an email confirming with the tracking number.  
I received the camera today, Friday, so 4 days after ordering, and that's with free shipping.  
 
Now, the camera. I had read of "gray market" cameras being sold as having US warranties, had also read of cameras being sold as new and unopened but arriving clearly opened, etc.  
 
I encountered none of that. The camera box itself could have been opened-it wasn't sealed with tape or anything, but the camera was wrapped in foam and all the instruction manuals were in sealed plastic, the accessories were all included and also sealed.  
Most importantly right on top was the Canon USA/Canada warranty card with part number on it, which I compared to that on the body of the camera and they matched.  
I was still skeptical due to the negative reviews, so I called Canon. The representative confirmed that I had all I needed to have if there should be a problem and the camera needs repaired (within 1 year-the length of the warranty).  
 
I don't know what to say except that everything seems to be in order. I have tried out the camera and it seems perfect, works just like the demo at Best Buy but cost a lot less.  
I know this merchant has been accused of some pretty shady practices. I believe the people that wrote those reviews and I was really scared. As for me all I can say is so far it seems that everything was exactly in order and it was a smooth transaction.

This review was modified by its author, debeauvoir, on 7/31/09 1:22 PM.

I don't know what all the negative ratings are all about. I ordered a Logitech Harmony ONE remote from them, and 3 days later, it was delivered. The price was the cheapest that I could find online $179.00  
 
I do have to admit that I immediately called after finding the price (Google Shopping search), having read all of the reviews I wanted to make sure that the item was in stock. However, no one answered the phone. I thought about it for a minute, then decided to order online at their site anyway, because NONE of the complaints were about this being a scam company (taking money and running), so I figured if wait a little bit, its fine as long as it eventually arrived. Like I stated above, it was delivered in 3 days after online order.