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| Factory Direct Cellular (Zencentric) Customer Reviews |
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Reviews 1 - 15 of 111
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3/3/09 6:34 PM
I forgot to check on the ratings of this store before ordering, so imagine my dismay when I did so after the fact. My worries were for naught, however, as my experience with them was excellent. Item excellent, fast shipping. Now what more could one ask? I have to give them an A +++! This review was modified by its author, garoessler, on
3/29/09 9:04 PM.
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9/24/08 7:10 PM
Had exactly what I wanted (cell travel charger, handsfree, SD-USB adaptor), prices were fanatastic, service/delivery was lightning fast. There's is absolutely nothing more you could want. A GREAT e-tailer.
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7/19/08 1:55 PM
SUPERB PLACED ORDER PLACED 7/16/08 DELIVERED BY USPS 7/19/08
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4/12/08 4:41 PM
Excellent service, prompt responses to my questions, speedy shipping. Very helpful with inquiries about my use of their products which we addressed in some back and forth conversations via e-mail. Communication from this company was timely, thorough, and forthright. Products were as advertised and was pleasantly surprised by the quality of items that I purchased. I am looking forward to our next transaction. Additionally, because my experience was relaxed and easy I will highly recommend doing business with this company.
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7/9/07 8:33 PM
My experience with this company has been nothing but the best. Matt and Cathy went above and beyond the meet my needs and see that the items that I ordered were satisfactory. I would do business with these people anytime I need their product. Great work. Donald
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1/16/07 12:28 PM
I wrote the message at the bottom right before the postman brought my order to my home. I must say that everything was packed together and the delivery was very quick with respect to the time I made payment. So I'll have to give high marks for my experience with this vendor, but I do wish they would fess up and have a phone contact and a street address instead of only an email and a PO Box. But I'll leave what I said below just to show the seller how what these rating people write can do to your thinking as a buyer.
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DEAR GOD WHAT HAVE I GOTTEN INTO????? I am very afraid now that they have my money and I'm in the process of waiting for the products to arrive. Most of the items won't cause damage tomy cell phone, but the software package I should be getting could be some copied, crap clone for all I know until it gets here. If it's not a factory sealed box with factory sealed CD, etc., I will be back to REALLY express my feelings about this company. I wish I had seen this BEFORE I ordered. Keeping my fingers crossed. This review was modified by its author, MerlinFL, on
1/16/07 9:04 PM.
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7/21/06 3:47 PM
I purchased a battery and car charger for my cell phone from this company. The price was good. The package arrived in a timely manner but the charger was missing from the package. I contacted them via the e-mail address provided. They responded in a timely manner and said they would check out the problem and get back to me. As it was late in the day, I heard from them the next morning via e-mail. They immediately put a charger in the mail to me and it arrived even faster than the battery did. I trust this merchant, was very satisfied and will do additional business with them.
Janet
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12/21/05 10:59 AM
My first time ordering from this company. Great price, items arrived 5 days after ordering. I'm happy!
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12/14/05 7:57 PM
Like many before me, I had already ordered from this vendor before reading the comments here. However, I had a very favorable experience. My order arrived in 3-business days of my order. Everything was exactly as described. I would not hesitate to order from them again.
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11/10/05 6:44 PM
Ordered two (2) horizontal leather cases for our Treo-650's on Thursday afternoon (11/03/05)... they arrived on Monday (11/07/05) and are just as described on their website. We are absolutely delighted with the cases, the excellent pricing and speedy delivery of the order. We would not hesitate to order from Factory Direct Cellular again.
--Ron Brown
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10/28/05 6:34 PM
After placing my order for 2 cellular phone batteries, and subsequently reading the ratings about this company, I had some serious misgivings about buying primarily for price. I placed my order on 10-24-05 and received it on 10-28-05. With that level of service I don't see how this company is getting such poor reviews. They certainly did their job for me.
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5/27/05 12:21 PM
I do NOT understand all the bad reviews on here. I have ordered from FDC 3 times. The orders come within a few days, they are 100% correct and the products are as good or better than anywhere I've shopped. I've gotten batteries for Samsung and Motorola phones from them that were half the price of stores and were MUCH better batteries. The battery I got for my Motorola Razr actually lasts longer than the one from Motorola.
I've never had an issue with them so I can't speak to how they handle issues.
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4/25/05 10:57 AM
Dear Sirs,
I recently completed a sale at
factorydirectcellular.com and was pleased every step of the way. Your products are as advertised, your website was very easy to navigate and use, and your communicae were timely and to the point. Consider this a positive review, I will recommend you to my friends should they need batteries, accessories, etc. for their phones.
Sincerely,
Alive, A satisfied customer
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3/14/05 3:30 PM
Read the reviews. Had some doubts, but ordered anyway. Leery of a firm with no phone number. Ordered cell phone case, extended life battery, auto charger and USB cable/software. Placed order on March 3 and received it on March 10. Everything was perfect. Relieved, perhaps a bit surprised, but VERY happy. Their prices were far and away the lowest and the quality is top-notch. Will definitely order from then again and recommend the site highly.
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10/22/04 9:43 PM
I ordered before checking this site, which I regretted after reading some reviews. However, I have to say that my order was confirmed via email minutes after it was placed, and 5 business days later I received the items ordered. Prices and shipping fees were very fair. I'm a satisfied customer and would order again.
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