I want to give a 10/10 to Samy's, I ordered my Gf1 by phone and in less than 2 days, with great customer service and no tax with free 2 day fedex I got my camera. When I was checking my order status i noticed how it kept me informed up to the minute as to the progress of my order. They shipped from a store to the warehouse to me and at one stage I freaked out because my status said "awaiting inventory" so I called and the guy was very helpful and pointed out that the status was reflective of them pulling the camera from a store to fill my order there at the warehouse, he told me they would never leave a customer hanging on an order without phoning first to let them know.

I ordered my new GF1 camera after Amazon couldn't ship (not their fault, Panasonic didn't give them cameras in time) and called Samy's to verify that the camera was in stock. The guy I talked to was very helpful, and told me the 14-45mm kit was in stock. I ordered online with 2 day shipping, and received it exactly as predicted. Very happy with Samy's!

They had the best price by far for the Canon Vixia HV30 refurbished camcorder. It was in a sealed Canon box and included a 60 day Canon warranty. Perfect condition. Shipped fast by way of FedEx. Signature was required upon delivery. No funny business like some of the other online camera shops. However, there was no email to inform me that the camera had shipped or to inform me of the tracking number. But it got here so fast that I didn't have time to worry about the lack of a shipping confirmation email. I am very pleased overall.

This review was modified by its author, Starman99, on 6/15/09 12:18 PM.

In LA (or anywhere I can think of) there is no peer to Samys camera. Wether it be a simple point and shoot to the highest end digital Sammy's has got you covered. Great service before and after and a good price to boot. Always my first choice!

Great and responsible service. The stuff is friendly and helps with any questions - even on items you have already purchased.  
Hard to beat prices!!!

Bad service. Overpriced. Terrible attitude.

This review was modified by its author, photophan, on 3/30/09 6:51 PM.

Fantastic customer service! Very knowledgeable staff. Shipped within hours.

I can't say enough about how great Samy's service is. I've been using them for over 5 years and they've never failed to go out of their way to help me out. Fantastic service.

I purchased a nikon d60 kit from samy's retail store in santa barbara and was very satisfied with the service and price.the employees know anything you could want to know about your camera, and are very helpful in finding the right product for you. when i bought my camera it also came with a dslr class for free at samy's. this class was very informative and taught by a professor from nearby brooks institute of photography. i will definitely return to samy's.

I have reviewed consumer ratings for Samy's in here and took a chance and went in with eyes wide open. I went in the store during their Father's Day No Sales Tax event and purchased "Non-electronic" accessories such as manfrotto tripod ($25 rebate), monopod and a couple of heads, as well as a backpack. Oh yeah, and an additional 8GB sandisk extreme IV ($50 rebate). All transactions went through smoothly. I came prepared with prices from their website and know exactly what I'm looking for. The guy on the counter matched the website prices and never hassled me with other stuff, he was calm, helpful and friendly. Eventhough, I made him go back to their warehouse more than a couple of times.  
 
The only minor issue I have was about their inventory system; system shows they have it but warehouse says no, OR warehouse says they have it but the system shows no. It's no big deal though, because I always have an alternative choice (better price).  
 
I would normally buy from B&H PHOTO and the likes but I have to pay shipping. In the end the "No Tax" deal was a whole lot better, plus, I get the products as I pay.  
 
Overall, I'm happy with Samy's specially with the guy who helped me. I will always look for him in the future when I buy a new dslr system on their next sale event. We'll see how that one will go - review update to follow.

I have made three separate online purchases from Samy's over the past three years. These have included the Canon Twin-Light Macro Flash, the Canon Remote Timer, and the Canon 100-400 mm zoom telephoto lens. Each time the order arrived promptly and without any problems. I will continue doing business with them.

Service and selection is pretty good. Their online prices matches other well known competitors in NY. Their store prices seems to be $40-50 more than their online price. I bought a battery grip for my XTI. Online at Samys.com was $140. At the store, $180. I also bought a Canon EF 24-70mm the past weekend. Online was $1150, and at the store $1200. They also seem to "guess" or range the prices. The fixed "overhead" price is acceptable on things you need now. But if you can wait, probably buy it online at a more well established Website.

I have been using Samy's for past 2 years for all my gears upgrade after I moved to LA. This including F6, D200, D70s, 18-200 DX VR lens, D80, couple tripod and some other parts and gears.  
 
Samy's is not a discount store, you may find a good deal once a while but mainly the price here is pretty much what a retail store should be. (PS. I did get my the Nikkor 18-200mm DX VR lens order at $699 right after two month of its release, which is a great price.) Be noticed their online price is always 1%-3% lower then their store price due to the store overhead.  
 
I like Samy's is because the good customer service and a place that I can bring my gears back if ever need help. People in pro gear section are very knowledged and willing to help. I find no pushing on sale here, they advice you to get the item you need.  
 
The locations of Samy's I used are LA main store at Fairfax and Santa Ana Store at Bristol. A lot time I do call in order and they get the items I need and place hold for me to pickup. They do this for any item and any amount. I had order run as small as couple dollar, and this save me time.  

I'd been trying to order a Lens Hood/Adapter kit for my Canon Powershot S3, but everyone seemed to be out of them. Samy's showed them in-stock, so I phoned them just to be sure.  
 
Very friendly person answered the phone, and verified that they were in-stock, so I placed the order and my kit arrived 10 days later.  
 
Would consider buying from this retailer again.

Samy's is now, in my oppinion, an excellent source for equipment. I placed an order and upon receiving the package, I noticed that I received the wrong product - I called Samy's and without having to even ask, they agreed to overnight me the correct merchandise. I have never, in all of my online purchasing experiences, been so pleased by a business in regards to customer service. I will certainly be buying from Samy's again in the near future.