I ordered my motherboard on thursday night, and they shipped it the next day, which was very quick. Although I paid extra for UPS delivery, they sent it out priority USPS, so when I emailed them about their mistake to refund my mailing fee, they promptly refunded it upon my request and apologized for the mistake. I would definately order from them again, it was speedy, polite service. I am very happy with the way they handled everything.