Sunshine electronics has their good ratings because they force feedback. They will not issue a refund if you don't give them posotive feedback. They also say it must be five-star, but no ebay store can tell who gives 5 star and who does not, so buyers who have been swindled by this company can give them 1 star ratings without sunshine knowing if they did that!

We are building a new house (probably the only people in our state right now) and were getting some prices on televisions. We noticed them on ebay and placed a call to there sales line. Everyone else I called, grew impatient when I told them the house would not be ready for 6 months. The person I spoke with (I believe his name was Mike) was patient and helpful. He told me to place the order 1 month before I needed the TV’s because there are times when things go out of stock. I appreciated his honesty, the last place I ordered from took 1 month and told me it would take 5 days. Once I placed my orders with Sunshine, it took about 13 days. All the TV’s came together, in perfect condition.

After reading many negative & positive reviews about Sunshine Electonics, I had to chime in. I placed my order with them BEFORE I saw the reviews, and at first I was regretting my decision. Their prices were lower than the stores in my neighborhood, they had free shipping, and they didn't charge me tax because I was out of state. I ordered a Nikon D90 with them through ebay. I didn't feel comfortable placing such a big order over the Internet, so I gave them a call and talked to a very helpful sales person. The order was processed quickly, one lens needed to be special ordered from the manufacture,that took an extra week. They kept me informed of the delay. My overall experience was very positive.

Sunshine proved the local Wolf Camera wrong. I wanted to give our local shop the business. I used to develop there for years, and since I work in the area, every time I pass the store, the person behind the counter gives me a nod hello. I went in there and showed him what shopsunshine.com was offering. He literally laughed at me. Said that there was “no way I would get all of that for $764” Sunshine proved me right and him wrong.

Pyxis_Camera, Shopshine.com, Cyber Discount Warehouse = one company.  
 
I originally placed placed an order with Pyxis_Camera on ebay for a Nikon D700 kit. The kit arrived without the included lenses. After receiving the lenses the camera turned out to be defective. On 12-31-08. The camera was exchanged for a D300 kit. The cust. service rep said he would only replace my "DEFECTIVE" camera if I left them positive feedback and a 5 star rating on Ebay. I had to pay $149 to ship the camera back. The new kit arrived without one of the two lenses in the kit. I contacted customer service by phone and spoke with a “Sebastian”, who told me there was a problem with the lenses causing error messages on the cameras. He went onto say the lenses had to be sent back and another would be in the warehouse and ship the following Tuesday (01-13-09). He said I would get an email that day with a tracking number for the item. No email was sent.  
I contacted customer service on 01-15-09 and spoke with a person with a different voice that called himself “Sebastian”. He assured me it would be in the following Tuesday (01-20-09) and gave the same information stating I would get an email with the tracking information. No email was sent. I called again on 01-22-09, and spoke to another person named “Dexter”. This time, he assured me he would look into the matter personally. He said the item was due in the following Tuesday (01-27-09). The same email was promised. No email.  
I called in on 01-30-09 and spoke with a person with the same voice earlier as “Sebastian”. He assured the lens would be in the following Tuesday (02-03-09). He assured the same email. No email.  
I called in on 02-10-09, and spoke with a different person named “Dexter”. I explained my concerns to him. He said he was the only “Dexter” that worked there. He said he would take up the issue with his manager. He said he would call me back on 02-11-09, by 2 p.m. pacific coast time with an update on the shipping of the lens. No call.  
 
I called back in on Thursday 02-11-09, and asked to speak to the manager. I spoke with a person claiming to be the manager. I explained the concern after being promised claims of shipment. He said, I was “Shit out of luck!” and hung up the phone on me.  
This is still not resolve...

On December 11 my wife purchased a Sony Digital SLR kit -- including bag, tripods, etc.  
 
The camera arrived with a defective lens mount. Unfortunately we were leaving on vacation in New Zealand on December 26, and so there was no time to return the defective camera and receive a replacement before we left.  
 
Accordingly, following conversations with the vendor, on December 22 my wife purchased a second camera ($700) and made arrangements for the return of the original (defective) one in our absence. This was shipped back by my wife's mother on December 29, and received by them on January 2.  
 
Upon our return from NZ, no refund had been processed. I spoke to Customer Service on January 27 (!) and was told that the refund would be processed "in the next couple of days". I called again on January 30 and was told it would happen "today". In response to my email later that day, I received an email from Customer Relations indicating that the refunds department would be contacting me today (Monday). This hasn't happened, no refund has been processed, and this vendor has now had 30 days to do so.  
 
For what it's worth, the camera is very nice. The accessories are a mixed bag though -- the bag is quite nice but the tripod is flimsy, for example.  
 
UPDATE: in response to my email earlier on 2/2, I have received an apologetic email (the billing department was "a little backed up", apparently...). But still no refund.  
 
UPDATE: 9pm, Feb 4: notwithstanding the note below, no refund has been posted to my account, at least not one I can see online. Rest assured I'll be talking to my bank in the morning.

This review was modified by its author, herdeja, on 2/4/09 8:02 PM.

Purchased a canon 50d camera. Sent me an email to call. Called them, they were very courteous, no sales pitches, siad order would be shipped within 2 days and it was. Camera arrived in mint condition, usa model as they claim they do not sell grey market products. Very satisfied with transaction, would do business again

I received my NIKON D300 the very next day after ordering it. I had to pay for overnight delivery, There “free” delivery is for ground delivery only. I tried to get shopsunshine.com to waive it, they would not. They gave me some $25 coupon to help with the cost of next day air. I found shopsunshine.com to be reasonable.

Very happy with purchase. Came in time and price was right.

Here is the shopsunshine.com lowdown:  
 
My shipping address was different then my billing address, I was asked to call customer service. I was asked for more information, for which I gave. 2 days later, I called again, to see where my camera was. They gave me a tracking #. It had just shipped.  
 
Great price and lots for your money. Wish I would have called in the order to take care of the shipping address issue.  
 
Overall A- for shopsunshine.com  

I have ordered two Nikon d-90s from shopsunshine.com in the last month. I have found them to have the best prices, and the free shipping it great. Took 7 days to California. Overall Great job!

Good price. Good delivery time. I bought a canon xsi at shopsunshine. Problem free transaction.

Update: DO NOT BUY EXTENDED WARRANTY! THE COMPANY REPAIRTECH IS OUT OF BUSINESS.  
 
Sunshine Electronics has done a fantastic job of completing my Ebay order. As stated, they took 3 days to process and then ship it with a UPS tracking number. It arrived 3 days later. Everything in the order was exactly as pictured and better. The D90 camera and lens are USA warranted products and in brand new condition with all the correct paperwork/accessories. The additional items were all first rate. As a bonus, I also received a nice tripod, an original Nikon remote control and an upgraded battery (not part of the order-all free). They do ask you to call and confirm your order. I spoke with Kevin x202 who was both friendly and professional. He did ask if I wanted an extended warranty, extra battery, and a larger flash card. Through some haggling of my own we came to a mutual agreement on one of these items. After the items arrived, everything was as mentioned above - perfect. I did have some follow-up questions and called their customer service. I spoke with Dexter who also was extremely professional and easy to work with. My impression is that this company is working hard to meet their customers requests and the management team should be congratulated on having such a well trained staff. I am not affiliated with this company nor have I been compensated for this review. They have impressed me in all aspects and I therefore do not hesitate to recommend them to my closest friends.  
Alan

This review was modified by its author, arp35, on 2/13/09 7:59 PM.

Shopsunshine.com has Excellent service; I would have liked to get tracking information the same day, it took them 2 days

I ordered a Canon 40D on eBay from ShopSunshine.com, and paid immediately with Paypal. However for my own reason, I had to cancel the order, so I called them, the guy named Mark answered my call, and asked me to leave 5 star feedback first. I was a little suspicious but did as he said anyway, two days later, I got whole refund. The whole process was smooth and pleasant.