bought Canon EOS 30D package and 5 year warranty from repairtech with it for $450 on August 29th 2007. repairtech than went out of business and was trying to contact sunshine for refund and found out that none of their number on their web site works. DOES ANYBODY KNOW WORKING NUMBER TO REACH SUNSHINE? DROP ME AN EMAIL AT thegubi80930@hotmail.com

I ordered a New Nikon D60 kit, plus extended warranty, and expedited shipping (quoted as two day overnight) on the phone from Sunshine Electronics. Delivery had to be by July 2nd and they assured me it would be there. It had not arrived by the 3rd, and I was leaving town for 2 weeks. I called Nathan at sunshine-he said he would re-route the package for delivery to me on July 5th. The package arrived July 11th long after I had left. They said they would issue a full refund or re-send the camera and kit to me when I called them on July 13th. I have recieved neither refund nor camera and am disputing the charge with AMEX. Avoid this seller!

I purchased a Canon XSI and multiple lens/accessory package from this company. First, they tried to send me Sigma lenses instead of Tamron. I caught that early enough and called before the item ever shipped. They said, "Oh. I'm sorry. I'll change that right now." As if that was an every day bait and switch.  
 
I received the package (2 weeks later) with all of the accessories included, but I realized then that they had switched to a different brand of digital flash than I had ordered. I received a knock off brand instead. Also, the "deluxe" bag I was supposed to receive was not only the wrong size from what was in the advertisement, but it had absolutely no pockets or storage space in it like was promised.  
 
I called them and spoke with manager "Marc Johnson" who emailed me the address and "return instructions". I followed the instructions to the letter. They received the returned package which was signed for by "S. Sax". That was two months ago. I have not received any response to my multiple emails and they won't return any of my phone calls.  
 
I had big plans to recommend this company, but instead they have opened me up onto a warpath telling people not to trust them. I have already filed a complaint against them with the BBB of NY and left negative feedback on eBay.  
 
This is a ridiculous scam. Because I am in Oklahoma, I am limited in being able to walk into their office and tell "Marc Johnson" what I think of his company. For now, I guess I am just screwed unless the BB can get something done!  
 
-Mike B.  

HI, LET ME TELL YOU MY STORY WITH SUNSHINE ELECTRONICS, IVE PLACED MY ORDER IN EBAY ON THE 16 OF JULY, AFTER THAT THEY SEND AND EMAIL WITH WIRE TRANSFER INFORMATION, I MADE THE TRANSFER ON THE 17, WICH WENT OK BY THE 20 OF JULY, TALK TO THEM A FEW DAYS LATER AND THEY SAID EVERYTHING WAS OK, THEY WERE JUST WAITING FOR BANK CONFIRMATION, LATER ON NO MORE COMUNICATING WITH THEM, THEY DONT ANSWER MI EMAILS OR CALLS, ON THE 13 OF AUGUST FINALLY THEY ANSWERED THE LAST TIME, AND RICHARD, AS HE CALLED HIMSELF TOLD ME THEY WHERE SENDING ME A REFUND, WICH BY NOW HAS NOT APPEARED ON MY BANK ACCOUNT, AND THEY HAVENT REACHED MY BY EMAIL OR ANY METHOD.  
 
NOW BY THIS MEDIUM IM WAITING FOR AN ANSWER FROM THEM.  
 
TO ALL THE COMUNITY DONT BUY SUNSHINE ELECTRONICS

My husband and I purchased a Nikon D90 Digital SLR Camera +2 VR Lenses in a package. After it was ordered my husband received a call from a salesman, Kevin, telling him that in order for the camera to be capable of taking pictures at the 4.5 frames per second it has listed in the specs on their web page, he needed to upgrade the processor. (Shouldn't it be sold able to do what it says it can?) He also proceeded to sell my husband an extended warranty covering 3 years. This was an additional $150.00. Our $1,200 camera is now $1,500. When we received the camera a lens was missing but was to be delivered a few days later. It was but the warranty was on back order and two months later we still don't have it. We have sent multiple e-mails and I have called the numbers listed on their website and packing list only to hear a message stating that they are not open. I am calling during their listed business hours. The camera is good but the accessories shown on the website are not all the same manufacturer advertised. They also mislead you into thinking the items are larger than they are. I would never use the table top flexible tri-pod with this camera. It would not support the weight. Not entirely happy with the purchase. Disgusted by the "customer service".

The worst seller I've ever met. They will rob you. They list their camera PACKAGE at reasonable price, but after you pay all the money for the whole package, they selectively miss shipping an important lens. Without contacting you, they refund you some money that falls short and tell you the sales has been completed. It's typical bait to cheat tactic. Wish I had never bought from them.  
 
To reviewer lrhoades1959, your experience is similar to mine. I bought the "Nikon D60 Digital SLR Camera Body +2 VR Lens * NEW *" PACKAGE from Shopsunshine/Digital Shopping Network thru Ebay and paid through Paypal. I just filed a dispute thru Paypal. A similar Nikon D60 package without the Nikon 55-200mm AF-S VR lens sells less than $600 at Ebay, $210 less than the Package sold by Shopsunshine supposedly containing the lens. Also, a brand new Nikon 55-200mm AF-S VR lens sells between $210-$250 at Ebay. ShopSunshine should refund at least $210 for the missed lens that they couldn't deliver.  
 
I just found out that it seems that shopsunshine/digital shopping network has been kicked out of Ebay. They don't have any rating or items listed there anymore. What a shame!

This review was modified by its author, david_in_seattle, on 7/31/09 3:06 PM.

I purchased the Nikon D60 KIT from SunShine Electronics, what a deal I thought. I did a lot of SLR research and for the camera and money the KIT was a good buy. I also did some research on Sunshine Electronics and found a lot of mixed reviews. BUT, I took the chance, which I should not have and should have listed to that little red flag. Well, I am extremely disappointed in their Customer Service. I did receive all of the kit except the 55-200 VR Lens from them. I immediately called them and they said that the lens was on 'back-order', the documentation on the packing list did have 3 letters, but non that would be taken as on back-order. The person on the phone said that it would be sent in about 2 weeks. I waited over 2 weeks. I called last week on and they told me that the camera would be available last Wednesday, the 22nd and that it would be shipped the fast way possible to me. Today, Tuesday, I called again, I talked to one person and they said that they had credited my Paypal account 125.00 for the cost of the Lens that it would not be available for 6 to 8 weeks. I was never notified from Sunshine Electronics about any delay's in the lens and I was not notified by them of them going to credit my account. I did finally get something from Paypal letting me know that I had the credit but it was in Pending for at least 4 days. I then hung up and called again a few min. later to find out what they could do, if they had another lens that met the same standards as the Nikon 55-200; to which they said no. I asked them at that time for the owners name, which they did give to me, but with reluctance. When I hung up, I was very disappointed as the ONLY reason I went with this kit was the lens and I was very disappointed with myself with NOT going with my gut feeling and avoiding this purchase. I called again to tell them since the lens was not available that I wanted to return the other items and get credited for everything; to which they informed me the 30 days were up. THIS WAS VERY UNETHICAL of this Company and I feel VERY VIOLATED!! I would NEVER recommend SUNSHINE ELECTRONICS from New York to ANYBODY.  
 
P.S. Upon receiving my package they also tried to contact me and sell me another lithium battery; to which I said NO, I believe I was then marked for poor treatment.  
 
P.S.S. I had save money for a long time to be able to get a SLR camera and Nikon is whom I chose to go with, I don't think Nikon would appreciate a company like them representing their products.  

I purchased a Nikon D300 camera and paid $399.99 for an extended 5 year warranty. The warranty has since closed and I called to request a refund for the warranty. Mark referred me to the new warranty company which will not pay for yearly cleanings that I paid for. I have requested a refund of the $399.99 and Mark said I could not and will not get it back- He also said that I did not know what I was talking about. He was rude to me on the phone. I will tell everyone about your poor customer service and encourage everyone not to buy from you. I will also contact the NY State Attorney will file a formal complaint. Your company certainly took my money and now are not honoring what I paid for. It is YOUR responsibility to either honor the warranty or refund me.

I am experiencing a very unpleasant moment dealing with Shopsunshine.  
More than two month ago I bought a camcroder I'm still waiting for.  
Every time I've been asking about the shipping, someone answered tome that it was leaving in the nex 48h; it's been like this for weeks; more recently I threatened to complain on such forums and someone seemed to react: the camcorder was supposed to be shipped the next opening day with a free battery as a compensation. That was two weeks ago, and I never ever heard about any tracking number.  
Thay told me many things, like this:  
"We received a shipment of these cameras which had few defective ones within the stock. Ultimately we decided to send the shipment back to be replaced. "  
or, lately:  
"Our vendor sent us the NTSC Version instead"  
which is not exactly the same.  
 
These people don't seem very reliable, and I begin to fear I'll never see neither the camcorder or the 2780$ I already paid. On time.  

Placed an order for a Nikon D90 w/ 18-200mm lens on Ebay. Come to find out there is no manufacturer's warranty with the product. I called DSN to express my concerns and they appeared to be willing to help. I eventually canceled the order and was told that I had to leave positive feedback in order to receive a refund. This is strictly forbidden by Ebay feedback extortion policy. It's been over 2 weeks now and I'm still waiting for my refund. I've called several times to check the status of my refund and everyone says the same thing "It's been processed and you should see it credited to your account today". The DSN staff seems as though they are very concerned about customer satisfaction, but there are way too many blunders with the way this company operates. It's safe to say that I will NEVER order from DSN again. They sell "Grey Market" or imported items that do not come with manufacturer warranties and do not explicitly tell customers in the product description. Is omitting information considered to be dishonest or fraudulent? You be the judge.  
 
Granted DSN has good prices, but I don't think it is worth all the hassle it in the end. Plus what happens if there is something wrong with the product? Buy from a more reputable company like B & H, which is what I did.

This review was modified by its author, cyjones4, on 5/11/09 11:13 AM.

Ordered Rebel EOS digital package through Sunshine Electronics. Was confused initially when I had to call and confirm order a day or so after ordering. Bacame more concerned when i found out it took 3-5 days to ship. I waited patiently as there was good feedback on most transactions on ebay (read all feed back on this website and you will figure out why it is positive) Needlesss to say I heard that my new camera was shipped on 04/20/2009 and then again on 04/21/2009 and then I call and hear that there was a defect in the cameras that they received from their supplier and I will have to wait (look at other feedback and this appears to be a trend with these folks) After reading all the feedback on this retailer and my experience with them I would be very wary of doing business with them. I have posted a dispute with Paypal and Visa to have my ordered cancelled and refunded to me. I will update this as needed to reflect the outcome.  
 
Spoke to company rep for Sunshine and was threatened to leave positive feedback! I left feedback on Ebay and company has disputed so other buyers are getting ripped off right now! So now no camera and no money! I would suggest you do not buy!

This review was modified by its author, jrjanisaitis, on 4/29/09 7:23 PM.

At first, I was satisfied with my order through these people...But when I needed my camera fixed, my mother and I made a phone call to ask about the warranty I purchased, and from that point on, my experience with them slid EXTREMELY downhill. When I think of this company, I think of all the fowl language in the word. And now it's story time...  
On february 15th, we called DSN (Sunshine Electronics), spoke to a man named Nathan. He pretended to be somewhat helpful but really he turned out to be the opposite. He said he would mail another warranty to us and that it would be mailed to us within 3-5 days and once we get it, we would have to wait a week. After about a week of waiting, we called back and spoke to Nathan. He said it hadn't been sent out yet.  
 
Waited another week, it still wasn't delivered. All in all, we finally got the new warranty a month after the first time we spoke with him. He was very vague with what to do with the warranty, he just told us to follow the directions.  
 
Once the warranty arrived, we tried to activate it but it wouldn't go through, probably because it was passed 30 days, as it says on the warranty card. We then made a phone call to the warranty company (Consumer Priority Service) and they told us it was passed 30 days and could not be activated. The date on the invoice he sent with the warranty was 1/29/2009 which was way passed 30 days so I'm not quite sure why he'd put that date if the warranty can't be activated after that time frame.  
 
Overall, we called DSN too many times to count... I would probably say around ten times within the passed month and a half. It's upsetting to have to constantly take the time to call and then get nowhere with them. Not once have they been helpful, unless my goal is to learn how much I could hate them.  
 
My last call was about 30 minutes ago, I spoke the "manager" and boy, if he's telling the truth.... I can maybe understand who trains the their customer service representatives. He kept interrupting me throughout the whole conversation. Whenever he did not like or agree with what I was saying, he would chime in. I find that to be a rude and annoying quality to have, especially in a member of customer service. We both began to get frustrated, he raised his voice, I raised mine. He kept telling me he could not help me other than telling me to lie to the warranty company about the date of purchase, but that would not work anyways because I have already talked to the people who work there (at CPS). I told him it was unfair for me to pay $200 for a warranty that they would not issue. And that it was unfair that they have wasted a month and a half of my time, without a camera, and having to call them constantly (whenever I have excess time). I need my digital camera, I'm a college student, my major is photography, and I normally use my camera every day. Having it broken for so long is starting to affect my photo projects, and I don't know what I'm going to do without it for my upcoming assignments. But I really do not think he or anyone else at DSN/Sunshine Electronics cares about my problem.  
 
Everytime we've talked to them, the representatives would say enough to get us off the phone, usually by telling us they will send an e-mail, usually one that I never receive!! When I asked the "manager" aka Nathan (before I knew that that was him), he replied along the lines of "I am the manager..And anyone else would just laugh in your face."  
 
His rudeness frustrated me further, and I tried to get across to him that his attitude and the unhelpfulness of everyone there, was going to hurt their business, but he was interrupting me too much for him to listen to what I was saying.  
 
I have put in a claim to the Better Business Bureau in New York and I really hope they can help out, or punish this company in some way... I don't think they are being fair in any way and I find it remarkable how they are even in business....But I guess some people are just terrific at ripping people off. And they have an entire team of those people!  
 
Finally he told me he would call CPS which is what I kept asking if someone could have done that and he told me 'no' all those times. He said he would call me back afterwards. I'm still waiting on that call....  
 
Anyways, good luck to anyone else who has a similar problem. I don't know if anyone has experienced this sort of thing and in the end had it all worked out... But I hope that there's someone who has had success so I know that it's possible. I really don't know what I'm going to do... This is really such a huge loss and it's now beginning to sink in (because the rest of the time, I was far too pissed off with these people to spend time being sad about my broken camera.)

This review was modified by its author, undesire, on 3/29/09 2:53 PM.

I've been waiting 34 days to receive my extended warranty card that I paid $350 for. When I got my camera 39 days ago, it had some bogus/fake warranty card in there. I knew it was bogus, because I'm a professional photographer and knew the difference. I paid for the PRO warranty card that had all-inclusive coverage, no matter what, for 5 years. They sent me one that wouldn't have replaced anything had there been a problem.  
 
So I called Sunshine. After being passed from operator to operator, I finally got someone on the phone who acknowledged the problem. He said I would get my warranty card within 10 business days. No problem.  
 
21 business days later, it still didn't arrive. I inquired nicely, and was told someone would contact me. No one did. 8 more days have passed, and I never received anything.  
 
Your only recourse with a company like this is to file a report at Ripoffreport.com. It's permanent. That shows up in the Google search and will make sure no one else suffers at the hands of these irresponsible dealers again. Buyer beware. Stay away.

2007 Multiple attempts to utilize DSN warranty and the RepairTech warranty they sold us. Followed Repairtech's instructions to send lens to NikonUSA. They returned stating gray market lens.  
Repairtech and DSN unresponsive. Want us to send lens back to them, post paid, insured. I do not trust at all after the manner in which we have been mislead and spent time and money following thier instructions with no resolution. 2007.

I did eventually get the camera although it was a gray market not USA model that they advertised on Ebay. Shipping was very very slow. They do return emails but aren't very useful. Never got the 8gb card that they promised. Would I buy from them again? Definitely not.