I incorrectly entered an order. Less than 60 minutes later I attempted to cancel it. I followed the on-line instruction and sent an e-mail requesting to do so. No answer. I sent a second e-mail. No answer. And a third - no answer. All over the course of about 5 hours. Unbelievable. DO NOT SHOP AT YESMICRO. DON'T BELIEVE THE RATINGS.

Ordered a Memorex DVD +/- R/RW. Product arrived on schedule in perfect condition. No problems.

I ordered a scsi cdrw drive on tuesday and received it on thursday. The price was not the lowest available but very competitive. The drive works just fine and I am very pleased by YesMicro.

I purchased accessories for my digital camera. There prices were very good. They kept me up to date every step of the way. I discovered them trough the price watch search engine. Good on time shipping and I would not hesitate to buy from them in the future.

Skeptical at first, but currently AMAZED! I purchased an N6 tuner for my projector on Labor day (sept 1). The site said no shipping on the holiday and orders will be shipped out on the 2nd. I received the item on September 3rd before noon with ground shipping!!!! Their system automatically sends emails detailing each step of the order and delivery process. This merchant even took the time to double box my item - very professional and something big name merchants do not do! Their prices are also rock bottom AND their service is 100%.  
 
They have a bunch of warehouses around the US and if you check a UPS ground map you could have overnight or second day shipping for the price of ground! This alone can be worth around $50 compared to other merchants. I will definately consider this merchant for any future purchases.

First time ordering from YesMicro and it certainly won't be my last. I placed my order for a webcam on 8/18, received a couple of emails letting me know the status of my order, and the package arrived at my doorstep the next day on 8/19! Couldn't be happier with the excellent service and good prices.

Never ordered from YesMicro before. Simple order for a Belkin USB cable. Under $9 with shipping(shipping more than actual cable price although almost as low as you can get probably ship for). Fast delivery and exactly what I wanted. 3 days for delivery. I would use these folks again for sure.

It's easy for a company to ship out products speedily, but it's how a company handles a problem that's hopefully more indicative of customer service.  
 
The biggest problem is from 3rd-party errors, i.e. the courier. If it's the fault of the company itself, that's no problem - never buy from them - but handling UPS or Fedex's problem can be sticky. I had ordered an iGO Juice universal AC adapter from Yesmicro, and everything was going fine... but it was taking too long for Fedex to deliver. I checked the tracking - no problem, it was at the local center, so I figured they were going to deliver soon; I got busy with school, but they still hadn't delivered. The problem was that Fedex never left the notices (I'm in an apt building) - or someone took them, who knows. After I tried to find Fedex's local number and tracked again, they shipped it back to Yesmicro... oops.  
 
So I emailed Yesmicro explaining this, and asked for them to reship it (with the implied assumption I would have to pay for Fedex's issue - some things can't be helped) - which they did, and with UPS, and didn't charge extra shipping! Not bad. The email responses were within a day. I will probably purchase from them again.

This review was modified by its author, oion, on 8/10/03 8:45 AM.

I ordered the Cannon i9100 printer from them for three reasons: 1. Price-YesMicro was within $20 of the lowest price I could find. 2. Free shipping via ground. 3. The reseller rating on this site was exceptional. I placed my order on a late Thursday night and received the printer the next Monday. It arrived as advertised with no problems. I would order from them again and would recommend them.

I had the worst experience with this seller. I ordered a laptop adapter for a trip but never received it. It turns out that UPS, their carrier, had delivered the item to the wrong house. I understand that this is not yesmicro's fault, but I believe that it's their responsibility to make arrangements to improve the situation. They actually did nothing! I requested them to send me a replacement overnight -> result: they ignored my emails and did not answer my phone calls. I finally got a hold of them one day but it was too late for my trip. I then requested them to cancel my order -> result: someone emailed me saying that the order was cancelled but my credit card was still charged. I called to get them to credit this back to my account but this request was ignored. They finally said that an investigation had to be conducted before any credit can be put back to my account. I ended up paying my credit card with this item on it. I don't understand why I had to pay for their carrier's mistake. I then decided to file a report to my credit card and only then did I get it credited back to my account. It took about a month to resolve this problem. It probably would've taken longer if I hadn't gotten my credit card company involved. YesMicro doesn't answer their phones but promise very fast email responses. My emails took up to 4 days before getting a response. Is this acceptable?

This review was modified by its author, soobiedoo, on 8/6/03 5:58 AM.

This is a Top Notch Company!! These folks know what it takes to succeed and it looks like they want to. Communication was excellent, shipping and delivery was as promised. The item was ordered on Friday in the early afternoon and arrived at my desk on Monday with no special shipping requests. Along with competitive pricing, YesMicro will be a new resource for me and anyone I know. ALL THUMBS UP!

Amazing service! Multiple email updates sent were to me to keep me up to date on the status of my order. My order arrived next day! The package was on my front door even before I read my email and received the notice with tracking number that the order had been shipped. Their prices are better than nearly any other retailer I can find, and the customer service is top-notch. I will definitely do business with them again!

I ordered a Antec TruePower 430 power supply on Sunday and received it on Wednesday using the cheapest shipping option. I'm very impressed with yesmicro and wouldn't hesitate to order from them again. They had the cheapest shipped price I could find on the internet. Highly recommended!

The monitor ( xf-7g ) i ordered was wayyy cheaper than any other that i found online. the customer service responds pretty fast, would buy from again.

Excellent merchant...have placed 3 orders over past 9 months...excellent prices, products and shipping on time as advertised...very responsive to customer queries..one of the first sites i check when i am shopping on-line..