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Store Rating and Reviews onlinecarstereo.com

Homepage: http://www.onlinecarstereo.com Shop Now at onlinecarstereo.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 0.00 / 10
Six-Month Reviews: 7
Lifetime Reviews: 55

   


Lifetime Rating: 3.77 / 10
All Stores Avg.: 8.12
3.93 Pricing of Products and Services
0.00 Likelihood of Future Purchases
0.71 Shipping and Packaging
0.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 55 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
5014 Hampton Street  
Vernon, Ca
customer support email:
CustomerService@OnlineCarStereo.Com
phone:
323-319-9116
customer support:
888-615-5663
business hours (est):
9:00am - 6:00pm PST Mon-Fri  
Closed on Weekends  

FAX: 323-583-4076


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 onlinecarstereo.com Customer Reviews
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Reviews 1 - 15 of 55
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Very Satisfied
Reviewer: ISpeedRacer2001
Click Here to See the Profile for ISpeedRacer2001

12/12/08 11:08 AM
OCS, They are the best I ordered some speakers they no longer carry, so they sold me an equivalant that cost more for the same price OUTSTANDING,deffinately do business again

Very Satisfied
Reviewer: JungleLarry6789
User Rating: 
Click Here to See the Profile for JungleLarry6789

10/30/08 1:23 AM
I ordered an amplifier and a wiring kit from OCS.com on October 16th. I had not received any confirmation that my order was processed, so I decided to e-mail their customer service department on the evening of October 22nd (after business hours). The very next morning I received an e-mail back explaining that one of the items I purchased was on back order, and they suggested options as to what I should do (including changing or canceling my order). The next day I received another e-mail from the company informing me that the product arrived and it was being shipped. I've heard bad reviews about this company, but nothing about their communication with me would lead me to believe that they partake in any foul business practices. I have yet to install the amplifier, but I will update this review as soon as I do. I am a satisfied customer of onlinecarstereo.com and will probably shop there in the future.

Very Satisfied
Reviewer: CARAUDNUT
Click Here to See the Profile for CARAUDNUT

10/22/08 10:53 AM
No complaints at all. My brother ordered 2 JL Subs and a Kicker amp from them several months ago with no issues. So, when I came time for me to order, I compared them to the other "legit" stores on the net and found that they had the best price on all the items I was ordering. So I placed my order for a Clarion head unit, a Kicker amp and a Amp Wiring kit. The Clarion and Amp Wiring Kit shipped out next day bur the Kicker showed to be on backorder. I found a little better amp on another web site for not much more money and they had it in stock. I called Online Car Stereo, got an immediate answer and asked them to remove the Amp. The immediately removed it from my order with no questions asked. I did not have to get a refund. Due to it being on backorder they had not charged my card for it. All in All, I am very satisfied and will order from them again.

Very Satisfied
Reviewer: matt.figliotti
Click Here to See the Profile for matt.figliotti

8/12/08 9:34 PM
The store had the Amplifier I was looking for beat by $50 and with free shipping. I heard it took forever to receive the order from other reviewers, so I called before I placed the order to make sure they had it in stock.  
 
They shipped my order within 24 hours of purchasing and I received it today UPS Ground. I haven't tested it, but will be within the week I hope. I'll try and remember to update this rating.  
 
Great store, speedy service, just call and make sure it's in stock before ordering.

Very Satisfied
Reviewer: gsutoph
Click Here to See the Profile for gsutoph

5/21/08 3:14 PM
Had a slight ordering problem with using my CC as payment, but other than that everything went smoothly. Shipped the speakers the same day, arrived quickly and decent packaging.

This review was modified by its author, gsutoph, on 5/21/08 3:16 PM.

Very Satisfied
Reviewer: cr250
User Rating: 
Click Here to See the Profile for cr250

3/19/08 11:22 AM
Ordered Pioneer Premier TS-D801P from onlinecarstereo. Order shipped quickly and they arrived new in box with everything. I do not have an amp just looking for something a little better than stock speakers. The Pioneer speakers are working out well.  
 
Thanks

Very Satisfied
Reviewer: JEDWARDS0051
User Rating: 
Click Here to See the Profile for JEDWARDS0051

2/7/08 3:03 AM
Ordered 1 Alpine Type R 12" subwoofer so far, and also have another in the mail right now. The order was shipped on Feb. 4th and I received it on the 5th as promised. Order was brand new in the box and came with the Alpine warranty. Nothing to complain about as of yet.

This review was modified by its author, JEDWARDS0051, on 2/7/08 3:09 AM.

Very Satisfied
Reviewer: rlwidman
User Rating: 
Click Here to See the Profile for rlwidman

8/22/07 7:44 PM
Excellent pricing, fast service. Sent an email telling me to notify my bank that I was using a different shipping address, then processed the order when I told them the bank knew I always shipped to that address.  
No gimmicks. Best price and free shipping as order was over $99. Order was received in a week in perfect condition.

Very Satisfied
Reviewer: gibsonjason1
User Rating: 
Click Here to See the Profile for gibsonjason1

2/9/07 7:21 AM
Order was delivered on time, and products were what I ordered. Will order here again.

Very Satisfied
Reviewer: coneyislandpilot
User Rating: 
Click Here to See the Profile for coneyislandpilot

8/30/06 11:33 PM
I've ordered from them on two occasions, and have had no problems. Once a Panasonic deck, and some infinity kappa speakers. Both times were shipped promptly and as advertised. Would buy from again.

Very Satisfied
Reviewer: denydog
User Rating: 
Click Here to See the Profile for denydog

4/29/06 1:05 AM
Bought Infinity Basslink. Very good price, delivered as promised. Very well packaged. Great experience overall.

Very Satisfied
Reviewer: das.rot
Click Here to See the Profile for das.rot

8/11/05 9:17 AM
Excellent prices!!! Speakers were packed and shipped the same day they were ordered... package was recieved very promptly...  
 
No complaints here!!!

Very Satisfied
Reviewer: wip51
Click Here to See the Profile for wip51

3/9/05 1:30 AM
Excellent price and free shipping. Item arrived just 2 days after I ordered it.

Very Satisfied
Reviewer: danielberslov
Click Here to See the Profile for danielberslov

1/29/05 4:48 AM
Thank you online car stereo for the great service, I placed an order over the phone the sales people were very nice polite and patient. I got my speakers as they promised on time. I just installed them and they work perfect. Couldn't be more happy, thank you again Daniel.

Very Satisfied
Reviewer: mark_b123
Click Here to See the Profile for mark_b123

11/29/04 11:25 PM
First time buyer at onlinecarstereo.com, extremely skeptical about it because of some of the Negative reviews that I read. I placed the order on Friday took advantage of the free shipping (I bought Alpine CDA-9835) I received it today which is Monday, 3 days after my order was placed. I'm not sure why others had a bad shopping experience. Until I have an experience similar to those who vow never to shop at onlinecarstereo.com I will continue to shop here and if I do have a BAD experience I will definitely share.

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