Excellence customer service is just one of the great experiences I received from this company. I was in-need of a laptop with not a lot of time to buy, so they were able to help me get the best price and ship it with-in 24 hours, that kind of customer service is hard to find these days. Anyway, I got my laptops and I am happy to say it was a great laptop, and I even checked around to make sure I got a deal, and I definitely did.