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Store Rating and Reviews Quadratec

Homepage: http://www.quadratec.com/ Shop Now at Quadratec
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 4

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.12
5.00 Pricing of Products and Services
10.00 Likelihood of Future Purchases
7.50 Shipping and Packaging
7.50 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 4 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1028 Saunders Lane  
West Chester, PA
customer support email:
info@quadratec.com
phone:
1-800-745-6037
customer support:
1-800-745-6037
business hours (est):
9am-5pm Monday to Friday

FAX:



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 Quadratec Customer Reviews
Page 1 of 1sort reviews by:
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Reviews 1 - 4 of 4
Very Satisfied
Reviewer: aks78
Click Here to See the Profile for aks78

11/20/09 3:08 PM
Great service and my items were shipped on time. Would shop here again.

Very Satisfied
Reviewer: fsSnowboard
Click Here to See the Profile for fsSnowboard

5/24/09 9:28 AM
I have made several orders with Quadratec in the past and all have been good experiences. The prices for their items are good and they ship out orders quickly. My current order still has a lift kit on backorder. I called customer service just to inquire as to when they might get the item in stock and the representative explained the backorder to me and gave me an estimate as to when they might get the item from the vendor.

Very Satisfied
Reviewer: chrisregina
Click Here to See the Profile for chrisregina

9/8/05 3:40 PM
First Class experience with Quadratec! SUPER HIGHLY RECOMMENDED.  
 
 
Customer service anywhere is getting worse and worse. I dont know why. I find myself getting increasingly angry at people I choose to do business with. Is it really so hard to treat people right?  
 
I brought a complaint about a part to the attention of Quadratec thinking I would be ignored. I mean they had my money so why bother? The same day a manager emailed me back and shipped out an upgraded part free of charge. (dont try to rip them off I only got the part free because their description of the part I ordered was wrong) But all around my experience was great. They ship fast, they have very knowledgeable customer service reps, their site and full color catalog is great.  
 
This kind of service is unheard of and I just want everyone to know these people go the extra step to satisfy and thats rare these days!  
 
Highly recommended!

Very Satisfied
Reviewer: Ickysjeep
Click Here to See the Profile for Ickysjeep

3/14/03 5:49 PM
I have NEVER had a single problem with Quadratec. They are amazing. Their customer service is top notch, their prices are decent, and I usually receive my orders within 1-2 days. I will DEFINITELY continue to order from them over and over again. I highly recommend them.

Page 1 of 1
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