I ordered the UnXpected Laptop Backpack (titanium color) during their 20% off President's Day Sale. Paid less than $50 including S&H. Bag arrived promptly and is even better quality than I thought it would be.
I've been buying from ebags for about 2 years. I've made about 10-12 purchases. I love ebags. While in truth the shipping may be slow they've always been responsive to any concerns I've had. They sell a wide range of bags and I've always found what I'm looking for.
First thing anyone ordering from ebags.com needs to know is that in most instances you will be buying from ebags, but the product will ship from the supplier or, very unusually, another retailer. What this means to you is that sometimes shipping can be a little slow, but other times it can be lightening fast. IF you can reconcile yourself to this fact ebags is terrific.
I disagree with an earlier reviewer I don't find their prices any higher than other retailers. I've only been able to beat them once, and I did get the coupon for the 110% difference. They give you 20% off your next order for reviewing you purchase which encourages people to review, and helps make your next purchase (barring a rather long list of name brands) even more reasonable.
Overall, despite some quirks ebags has been a good shopping experience for me. I will buy again. and again, and again....
This review was modified by its author, spcycwgrl, on
10/25/08 1:10 PM.
Bought a Crumpler bag from this website. I ended up sending it in for a refund. Refund process was really easy and quick. Received updates for my refund and got the money credited into my account quickly. They even pay for return shipping.
Ordered two bags. Delsey suitcase at a decent sale price and a Samsonite suitcase at very low closeout price. Free shipping. Delsey arrived in under a week, Samsonite arrived about a week later. Items arrived in perfect shape. Returned the Samsonite because it was too big, took advantage of free return shipping. No problems, great experience, would buy again.
I ordered a laptop case on Feb 26. Received it the 29th in new/great condition. Excellent quality product, good/fast communication to verify order and inform me of shipping. Easy to find what I need on their website. Will order again!
Ordered two backpacks on the 19th, shipped on the 21st and arrived on the 25th in new and great condition. I previously canceled an order using their form that was available. Notice of cancellation arrived in an hour as promised with no charge on my card. I was able to call customer service who was able to answer my questions easily. I will order again when the price is right.
I ordered Aug. 29 and still no bag they sent a small little bag that was not even worth the shipping to sent telling me this what I ordered...they said they would resend 2 day I need this bag a week ago I have contacted them several times and nothing back ...They must be releated to the Express Camera Folks LOL I only wish I would have looked here first my mistake but never again with this company and I hope you don't follow my lead.........
Awesome store.. got a free water bottle with purchase, and they price matched to another online retailer with 110% paid back via Paypal. Will buy again.
Ordered laptop case on the 24th of April, they estimated it would be delivered on the 1st of May. I received the case on the 27th of April. Good price, decent quality. I recommend!
Originally ordered a 14.1" laptop so I bought a small Roadwired Skooba Sleeve from ebags.com, however instead I bought a 15.4" and it would not fit in the smaller sleeve. I got a return slip from ebags, sent the sleeve in, and was promptly emailed a gift certificate of the cost. I replaced the skooba with a 15.4" sumdex impact guard sleeve and received it in about 4 days with free shipping. I must say ebags.com handled everything smoothly and I am very satisfied with my new sleeve. Will definitely shop again!
First time I ever used them to get a hard-to-find, newly released RoadWired Skooba Seventeen+ notebook case (hardly any reseller had them in stock). They met the best price I could find online plus 10% of the difference. Shipping was free and fast, and the case arrived in perfect condition. I placed my order over the phone and was extremely happy with the service. I am adding eBags.com in the same stellar category as Newegg.com and Zipzoomfly.com.
