This company has really gone out of their way to deliver excellent service.  
I called Silverstone (manufacture) because I was looking for a case they had just come out with. Even their website wasn't updated.  
They told me to try www.SunDialMicro.com .  
I contacted them and they went so far to look to make sure that the case was the correct model.  
I placed my order on Monday and by Friday it was delivered with no hassles.  
After opening it up I discovered there was a screw missing on the faceplate.  
After contacting SunDialMicro, they sent an email to Silverstone explaining my situation.  
Within a couple of days, Silverstone sent me the missing part, no questions asked!  
The whole time SunDialMicro kept me in the loop with emails and notices.  
 
Their service and commitment to detail earns them my 1st choice for continued business.  
 
Highly recommended.

Wow! I ordered some merchandise on Sunday and it was actually shipped out on Monday. I was just amazed at the efficiency. I also had a question about the amount of packages that my order would arrive in so I emailed them about it. I heard back from them (with a very polite and informative answer) within minutes. I will update this when I actually receive the merchandise, but I am so impressed with their customer service and professionalism that I felt the need to post how wonderful they are now!

This review was modified by its author, rawacu, on 1/30/06 8:51 PM.

Seller was friendly, courteous. knowledgeable, and tolerant. I am looking forward to doing more business with them in the future.

I'm very impressed by the quality of the CS of SundialMicro. My representative was very courteous and helpful. Their prices are decent, but more importanly they carried an item I couldn't find anywhere else. I would not hesitate to shop through SundialMicro again.

This was my first purchase from SM, and I am pleased with the service. I always hate buying case fans for a PC because it seems like they are always so expensive and they do not provide any noticiable performance increase for the PC. I was searching for a particular brand and color of fan (80mm Coolermaster, red LED) and I found them pretty expensive. Using Google, I found that SM had an extremely low price (some other sites had prices 2x - 7x more expensive). I was reluctant to order, but when I saw that SM uses PayPal, I couldn't pass up the opportunity. I chose the cheapest shipping, and the package arrived the day UPS said it would. No problems at all.

After emailing Sundial Micro about the availability of Silverstone's upcoming release of the new TJ07 PC Case. They promptly emailed me when it was available for pre-order. Sundial informed me that Silverstone's estimated date of arrival was 01/10/06 but this was subject to change.  
 
I have delt with a lot of other company's ETAs, and found them to be overly optimistic as much as a month. Sundial Micro's date was as close as they can get with my order shipping on 01/13/06. The TJ07 case and additional items that I ordered arrived in good condition and on time. I would have no issues in placing future orders with Sundial Micro!

Purchase was the easiest I've done via net so far. Price beat most by 10%. Customer service with tracking number same day of order. Until it gets here, I would say the experience has been exceptional so far. I will be back for sure.

This review was modified by its author, Dickn, on 1/24/06 2:32 AM.

Great experience with this company. Small problem solved quickly and efficiently. All my emails answered promply. Excellent staff. I highly recommend this Co. to all. An easy 10.

Excellent on line merchant! Great prices & fast delivery. E-mailed shipping tracking number the same day as purchase. I will definitely buy from them again.  
 

nice people great custumer service fast what you spect from a great company recently found it by mistake and i`m glad i did i saved around 40 bucks on one of my cases

Fast shipment and great costumer support. I was very pleased with Sundial Micro. I will shop there again.

This has to be one of the best site I have delt with yet. Paied it paypal at 5:20pm. Called them and they had it shipped out 10 minutes later. Could not be any faster processing time. That on top of already cheap prices you just can't beat Sundial Micro with any other site. I will for sure deal with them again.

This review was modified by its author, brbsta, on 12/21/05 3:44 PM.

Good experience overall, good communications, fast shipping. Would buy from them again.

This was a new product, not even available when I first researched it. Only two retailers carried it, and the price & service at Sundial Micro was excellent.

This company is first rate. I rate them a 10. The items I needed were in stock. They will even call you to let you know important information about your order. Very friendly great service.