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Store Rating and Reviews Sundial Micro, Inc.

Homepage: http://www.sundialmicro.com Shop Now at Sundial Micro, Inc.
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.69 / 10
Six-Month Reviews: 16
Lifetime Reviews: 313
   
Lifetime Rating: 9.84 / 10 All Stores Avg.: 8.12
7.19 Pricing of Products and Services
9.22 Likelihood of Future Purchases
9.06 Shipping and Packaging
9.53 Customer Service
10.00 Return or Replacement
Show Reviews Read all 313 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
9330 7th Street, Unit D  
Rancho Cucamonga, CA 91730
customer support email:
tech@sundialmicro.com
phone:
909-987-8669
customer support:
909-987-8669
business hours (est):
Monday-Friday, 9:00AM to 5:30PM PST.

FAX: 909-987-8609


Trust and Ethics Policy
 Sundial Micro, Inc. Customer Reviews - Page 7
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Reviews 91 - 105 of 312
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Very Satisfied
Reviewer: Stupified
Click Here to See the Profile for Stupified

12/15/06 8:07 PM
Good price on the power supply I ordered. Prompt service. No complaints.

Very Satisfied
Reviewer: Jdjonesiii
Click Here to See the Profile for Jdjonesiii

12/8/06 7:40 PM
Without a hitch. Excellent feedback. Ordered Saturday online, Shipped Monday from Calif. Arrived in Atlanta, Georgia Friday.

Very Satisfied
Reviewer: Troubleshooter
Click Here to See the Profile for Troubleshooter

11/28/06 10:54 PM
Company was easy to work with. Called me on my cell phone to let me know shipping because of holliday. This is the second time I've used them.  
I will buy from them again.

Very Satisfied
Reviewer: Pwburns
Click Here to See the Profile for Pwburns

10/25/06 7:28 PM
Great Service, I made a mistake on my first order, called customer service and they fixed it!  
I would shop here again, I'm very pleased!!!

Very Satisfied
Reviewer: MrAccident
Click Here to See the Profile for MrAccident

9/25/06 2:24 PM
I purchased a CM Stacker 830 from Sundial Micro; it was almost $20 cheaper than NewEgg; I ordered late at night, and it had shipped the following day. Arrived on time and in perfect condition. Excellent reseller, fast service and shipping - no complaints!

Very Satisfied
Reviewer: mcneessm
Click Here to See the Profile for mcneessm

9/23/06 6:41 PM
Sundial was the first on-line retailor anywhere that had the particular Lian Li computer case I wanted available. It also turned out, once other sites had the case listed, that Sundial had one of the best prices. I ordered the case the instant that it was listed as 'in stock,' and received it the next day. It turns out that Sundial is about 100 miles from my house. The case and other equipment arrived in fine condition. No surprises. I'll definitely be doing business with them again.

This review was modified by its author, mcneessm, on 10/4/06 11:46 AM.

Very Satisfied
Reviewer: tillmanm
Click Here to See the Profile for tillmanm

9/9/06 12:33 AM
This etailer was recommended by my case manufacture over the egg company. For good reason too! Very good price and same day shipping even though I ordered the item late in the day of Friday. WOW!!! I'll definitely recommend this online retailer to many friends.

Very Satisfied
Reviewer: michcool125
Click Here to See the Profile for michcool125

8/16/06 8:49 PM
Sundial Micro is at the forefront of the new generation of e-tailers!  
 
I have never seen such great customer service. Friendly, actuall ywanting to talk, and they respond so quickly, there has to be someone just answering emails all day! The same day shipping is great to!

Very Satisfied
Reviewer: gabriel1937
Click Here to See the Profile for gabriel1937

8/15/06 11:36 AM
I like your selection of products. Good service  
and reasonable prices will keep me coming back to buy from you.

Very Satisfied
Reviewer: mike00160
Click Here to See the Profile for mike00160

8/3/06 12:40 AM
Excellent experience, product shipped the very next day. I expect to continue doing business with Sundial Micro as long as their prices remain competitive.

Very Satisfied
Reviewer: NV-man
Click Here to See the Profile for NV-man

7/31/06 9:11 PM
Every single case I've ever bought has come from this retailer and I have yet to be dissapointed. The customer service is outstanding and the prices are good. Shipping prices are a little higher then other online retailers, but actual product prices are far lower. For example, I paid 141 dollars for my TJ06 with all charges included. That same case would cost 161 dollars on newegg. Outstanding

This review was modified by its author, NV-man, on 7/31/06 10:01 PM.

Very Satisfied
Reviewer: clear4dep
Click Here to See the Profile for clear4dep

6/28/06 12:51 AM
Great place to make a purchase. I purchased the Silverstone LC20 HTPC case on Friday, received on Tuesday. Very happy with my purchase. Only very minor complaint; I didn't receive any emails from the company. I expected a receipt email as most stores do but didn't get one. I checked their website the next day and the order had already shipped (to my pleasant surprise!) I would definately buy from them again!

Reseller Reply    
Posted by
6/28/06 9:23 PM
Dear Customer: Thank you for your informative review. We are sorry that you did not receive a receipt email. Actually our system was designed to send confirmation emails as soon as the orders were placed. Sometimes we got rejected emails due to the incorrect email address that customer provided. Sometimes our emails were directed to the trash cans due to customer's set up for preventing spam emails. Beside the receipt emails, customers will also receive an email confirmation with tracking numbers after the order shipped.  
 
Thank you.  
 
Customer Service  
Sundial Micro, Inc.  

Sundial Micro, Inc.
yfk

Very Satisfied
Reviewer: kientran
Click Here to See the Profile for kientran

6/27/06 11:18 AM
No problems with the order process. When I recieved the case, I found that the PSU was defective and sent them an email. Within a few hours, they had called and forwarded Silverstone, talked with their techs, had an RMA issued to me, and even called me to tell me that I can immediately send the powersupply back to Silverstone. I didn't even realize any of this till they called me that evening. Great customer service!

Very Satisfied
Reviewer: diffgame
Click Here to See the Profile for diffgame

6/19/06 6:55 PM
Bought a Silverstone LC-11-SM300 HTPC case from them. Everything came in good shape, but the VFD refused to light up. Contacted Sundial support by email. Responded to me almost immediately, and forwarded the case to Silverstone. Both got back to me within days. Turned out that all I needed was an updated driver, which is downloadable online. All in all, very friendly and effective support staff (thanks Jennifer!). Will buy from them again.

Very Satisfied
Reviewer: bentheworst
Click Here to See the Profile for bentheworst

6/13/06 7:54 PM
The shipping is excellent and everything here is excellent. Very great site and i have to say that i love the customer service here and will shop here again. I mean with good customer service, then your order can't go wrong. Give them a call or email and see how fast they will answer you. Will order from here again.

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