Great customer service if not one of the best! All responses have been very fast and courteous. Honest and top notch company. Went through an RMA and everything went smoothly. Will continue to do business!

This review was modified by its author, sophis, on 12/20/07 9:30 PM.

Sundial Micro's customer service is topnotch. I received an item that was damaged (due to no fault of theirs -- box was factory sealed) and they went above and beyond the call of duty to make it right. They were always helpful and replied to correspondence promptly. I cannot recommend them highly enough.

This review was modified by its author, robog, on 12/12/07 6:52 AM.

Very good customer service! I ordered a Lian-Li case off of their website. Due to the carelessness typical of UPS, the case was delivered damaged. Jennifer quickly responded by reshipping. She called me at least two times throughout the day to keep me informed of the second case's status. Unfortunately, UPS dropped the ball again, and case #2 was damaged worse than the first. Again, Jennifer was readily available and communicated effectively. Although I ended up having them refund my money, I would not have any hesitation in the future ordering items smaller than the PC-A71. I only wish they could ship with Fedex.

Sundial Micro has very good customer service. I had an issue with UPS and they worked it out. They have a very fast response time to emails and are very friendly. I will defiantly do business with Sundial Micro again. A++!

I am very happy with the product, packaging and very fast turn around on my PO and I will be shoping on Sundial Micro soon. Ernest

fast shipping this is a great company I got the item in less than one day

This was a great company. My question was answered promptly. Shipped out order fast and got fast. Highly recommend...

You can't go wrong with doing business with Sundial Micro. Good product selection, prices, order processing and genuine customer service. One item received required an RMA exchange and Sundial sent it out the same day they received it back. They answer phone calls, send out order status and tracking and follow up with great service. Best I've dealt with every time I've puchased from them. Quality branded merchandise at a good price from a top notch vendor. Excellent store!

I've never heard of sundialmicro before until I did a price search for a certain item I was searching for. They came up with the best price lowest shipping and highest seller rating so I decided to purchase from then. About 5 days later I received my package decently packed. I would recommend this seller and probably would use them again for my computer needs.

Much like the reviews suggest on here, Sun Dial Micro is a great store. My transaction went smooth and shipped the same day. Plus, there customer service is the best and here's why:  
 
Before I placed my order I found my product on another website. I would've ordered from the other online store except I couldn't find any reviews on them. Anyways, I emailed Sun Dial Micro to see if they would price match, and of course they did. That is the first time I've ever experienced an online retailer that would pricematch with another. Too cool.

This review was modified by its author, JamesHowlett, on 8/20/07 12:11 AM.

I ordered a Cooler Master Hyper TX2 CPU cooler on Sunday night. I received an order confirmation on Sunday night and a shipping confirmation on Monday. The cooler arrived on Tuesday. Excellent service. I would definitely purchase from Sundial Micro again.

All aspects of the purchasing and shipping process went very smoothly.

The Customer service at this place Totally ROCKS !!! They went above and beyond to make sure they fixed an order that I made a mistake on, and they didn't even charge me a restocking fee when it was my fault. If you need a case or any case accessories, please don't go anywhere else, shop these guys or you might be sorry!! Awesome selection of case parts that I couldn't even find anywhere else too :)

Excellent service. Product arrived when promised. Had trouble with tracking number due to multiple numbers. The website doesn't seem to be able to handle more than one. Jennifer provided tracking number and delivery information within minutes. Would not hesitate to do business with them again.

This review was modified by its author, intelmike1, on 6/12/07 5:51 PM.

Excellent Service. Ordered products at 2:00pm local time in Sugar Land, Tx. Shipped the same day and arrived two days later (standard shipping). Only wish that Sundail Micro sold more products. Will definitely shop here again without hesitation.