Sundial Micro had just what I was looking for and couldn't find in any local stores, e-mail contact was good, product shipped very quickly and to spec. Many thanks, Niels (The Netherlands)
I ordered a Karaoke DVD player from Sundial Micro. The delivery is fast. the package arrived in perfect condition. It is a very smooth and trouble free purchase. I am very pleased.
Ordered a short cable set for my power supply from Sundial Micro. Received the cable set and the 24-pin ATX connector was missing. Sundial Micro did everything possible to get that missing cable to me. They contacted the manufacturer of the cable set and I was sent the missing cable.
Definitely a great company to deal with. Not many companies go out of their way to help customers anymore like Sundial Micro does. They've definitely earned my continued patronage and I'd recommend them to anyone looking for PC parts.
I placed an order for a Lian Li tower case with Sun Dial very late Friday night Feb. 20th. They processed the order on Monday the 22nd, UPS delivered it on the 26th. Nice case, great price, fast delivery, no problems! Ya can't ask for more!
This is my second order from this company, and they are excellent. Both times, within minutes of placing my online order I had a representative from Sundial Micro calling me. I live close to them, so I choose pick-up method for shipping, which is a GREAT alternative I wish more companies employed. (This is especially handy for those of us in states like CA which charge sales tax no matter where it gets shipped from thus making us pay the double-whammy to get shipping & tax for out of state orders.)
Both times I had great service, their prices are comparable to any other retailers out there, generally they stay on the low-end of the spectrum from what I can see and have never had any issues.
Will definitely be checking them out first from now - I hope they carry more video/sound cards in the future :)
Doing business with this company was very easy. I found them to be most helpful. I had an issue with one of their items I had ordered (Lian Li) which had misrepresented on the Lian Li website. I had not checked the SunDial Micro site before ordering. They had the correct information listed which would have directed me away from the item. When the error was caught, they were very easy to work with on returning the incorrect item. I would strongly recommend them to my friends.
I was surprised at how friendly and FAST the customer service department responded to my complaint about a missing item, especially since it was during the holidays! Customer Service Representative Jennifer Lee was so sweet and helpful and even wished me a happy New Year. I've never received such wonderful customer service before. :D Thank you so much to Sundial Micro, Inc. for helping me with my holiday order.
Shopping with Sundial was an excellent experience. I usually feel safe ordering only through Newegg and Zipzoomfly -- I feel weird about going outside of my comfort zone with regards to internet orders. I was in a rush to get all the parts to complete my new build of an Intel i7. I got most of my parts from Newegg but they were out of stock on the Cooler Master V8. Google shopping search came up with Sundial Micro. I made a call to make sure that they had some in stock and that it was the latest version (with the LGA 1366 mounting bracket) and the customer service rep was extremely helpful and able to confirm. I placed my order pretty late in the day but she knew I was in a rush and helped me process and ship immediately, within minutes and on the same day! I had several conversations with them on the phone and they were extremely pleasant and helpful at all times. I highly recommend them.
