We purchased a Canon A2100IS camera from TriState. Their price was the best I found anywhere. Delivery was very fast (ordered on 8/22 and received on 8/26)! When I called customer service with a couple of questions, they were knowledgeable and courteous. We were very pleased with this transaction. Not only will we look to TriState for future purchases, we will also recommend them to others.

The camera was delivered promptly and in good condition. One small complaint, the CD with camera SW was damaged. I reported this earlier today.

This review was modified by its author, aldoduke, on 8/31/09 12:15 PM.

Excellent choice of products, great pricing, and extra speedy delivery!

One item was received (Battery charger)that was not ordered. I had to ship it back in order to receive credit and it was at my own expense ($4.00 USPS) and I was not reimbursed. TriState should pay for returning the item (Battery charger) since it was their mistake.

Good business personel, would do business in the future. Product arrive on time and no upselling. See ya, John

TriState called the next morning after placing the order and verified my order and asked related questions to ensure that they ship the correct item(s). They did try and "up-sale" me on a few related items that were on sale, which I did not mind. They consequently shipped the item(s) promptly and all went without a hitch. I would use them again in the future.

I ordered an underwater housing for my camera online on a Sunday night and got it the following Wednesday. I will definitely be looking to TriState again for my photography needs. Great company to deal with.

The camera came and was what I expected. I'd use this company again.

I received the camera - perfect condition, early, and no problems with processing order. Thank you, Lya Rivers

Very please with the service and timely response to my order

WARNING! BAIT & SWITCH! SCAM!  
 
I ordered a camera kit for $2200 from them, *after* calling in first to make sure the item was in stock. On the site it says it comes with a warranty. I called them 2 days later to check why my card wasn't charged yet. They said that they don't have the *gray market* (no warranty) camera I ordered in stock, but that they do have the equivalent USA camera kit for $2500, which I (stupidly) okayed.  
 
I was naive. After the phone call I got on resellerratings.com and saw the reviews of all of the other bait-and-switch victims and victims of other scams they pull.  
 
Needless to say I immediately called back and canceled the order. So far my card does not appear to be charged.  
 
Save your money and your conscience. Don't fall for these crooks.  
 
One last thought, why haven't the police done anything? Tristate HAS to be breaking some laws here with all of this stuff the victims have on them!

Order was placed on line and went through smoothly. I received the item within a few days and I did receive a phone call the day the order was shipped.

Thank you so much I love the camera I bought from your company! Everything works perfectly.

Everything ok, no problem at all, the ground transportation took just 2 days, really efficient. Nothing to worry about.

YOU HAVE CHARGED ME TOO MUCH FOR THE LENS. I AM NOT TOO HAPPY ABOUT IT.  
I COOULD HAVE GOTTEN ALL THAT FOR LESS THAN $250.00. Besides how do we know if you sold a refurbished or a used one. I can,t tell.  
 
Dr.R.K.Pudupakkam.M.D.