The price was right, the shipping was great $0 and it was shipped fast. I like dealing with them. I would buy from them again and recommend them to others.  
Jerry Henderson  
Charlotte, NC

Orered a refurb camera that with rush delivery. Camera was not shipped on time for me to receive it on time before vacation, however customer service was extremly helpful and overnighted me a differnt one in order to fix the shipping error. Camera arrived in perfect working condition and I was very satisfied. They did, however, charge my card 2x in order to ship the second camera...3 weeks later, I STILL HAVE NOT RECEIVED MY REFUND for the other camera. Starting to wonder if I ever will..  
 
In summary: initially impressed, not so much anymore.

As usual, prompt reliable service and great prices. I would suggest Tri-State to anyone.

Very nice and easy to work with. I called customer service because I didnt know what to do with the 2 gig memory card and the guy was very helpful but way to intense. All around I would shop there again though.

I ordered a Canon camera from Tri-State Camera on Saturday, November 14th. I used my credit card, with a billing address in Vermont, but listed my ship-to address in San Diego, CA, as I didn't want to have to have the package re-shipped from Vermont to where I am working in San Diego. I do it all the time, never had a problem.  
For the next week, I keep checking on Tri-State's website to track the package, and it says no tracking information available. Finally, on Friday, November 20th, I call to find out the status of the order. I was informed that they would not ship to an address other than the billing address, and claimed to have sent me an e-mail and tried to call me to inform me of the policy. I checked the e-mail, and of course the junk mail folder to see if Yahoo had tossed it. No e-mail. No messages on my phone.  
The person on the phone at Tri-State wasn't concerned at all. It did take a few tries to get him to confirm to me that I wanted to cancel the order and for them to not charge my card.  
Fifteen minutes later, I had the order completed through Amazon.com, saved nearly $30, and they threw in 4 AA batteries and a 110-12volt charger. I will NOT consider Tri-State for any further purchases, and do not recommend them to anyone.

My order came very fast and was the part I needed for my Nikom D-90. I will use them again and reccomend them to everyone.

Very fast service. Recieved the lens within a day of purchasing it. They called and verified the order and the camera that I bought it for. they did try and sell me other products, but were not pushy. I would definately buy from them again.

A representative from Tri State called me the next business day after my order to say the lens I had ordered was on backorder for an estimated 6 to 8 weeks. He kindly offered to leave my order on record, cancel the order, or suggest an alternative lens. I elected to cancel the order. No charge was placed on my credit card. I checked and discovered the lens is on backorder with several other sellers. The transaction was all on the up and up.

Outstanding service and response. The best buy in town and delivery on time

The service was very prompt, and they went out of their way to make sure we got the best deal possible, even calling us to let us know that there was a better deal than what we had ordered for a toner cartridge. Such integrity in business is a breath of fresh air! Kudos to this great company, we will buy from them in the future, when the opportunity arises!

Shopping with TriState camera was an amazing experience! Not only did I get the lowest price for my camera, they called me before shipment to verify my whole order, and offered me a 4gig card that is normally $60 for $25! I called because I THOUGHT the card didn't fit into my camera, and the customer service was terrific, they showed me the adapter I overlooked in my camera box and I was good to go! If I even want to buy electronics again, definitely will be from TriState. THANKS!

I ordered Tiffen Filters from Tristate. The prices were good, the order was immediately fulfilled and the filters arrived very quickly. I have NO COMPLAINTS. I admit I was a bit concerned by the "Brooklyn camera shop" thing, but they were fine.  

Smooth transaction. Very good price and shipped very quickly.

The checkout process went smoothly.  
I had some problems with my credit card company but Staff helped me solved it well.  
Shipping is fast as well

Camera was DOA - returned it. 2nd camera was DOA (may have been the same camera) 3rd camera was OK. Took a few weeks, but worked out OK.