Agree with other posts -- good deals, but the spamming is horrendous. They provide a link to their website in emails to get off the mailing list but these requests are ignored. If you order from them I suggest setting up a temporary email address and killing it once the order is complete.  
 
They'll also send you tons of catalogs in the mail which besides being a nuisance is a waste of trees.

This is one of my favorite stores due to the consistantly high quality of their merchandise.Have purchased clothes,shoes, and various household items. Get on their email list to receive frequent discounts 10-20% and sometimes free shipping. Shipping is unusually slow almost always, though.

Good service, was shipped reasonably well.  
 
But I started receiving spam from them - every day, sometimes two emails a day. That was the worst part of the deal, I've never dealed with such a notorios spammers.

Excellent batteries, great deals and good customer service. Really stand behind their products, no hassle replacement for defective product (only happened once.)

I'm not very happy with the packaging. I ordered a trekking pole from STP, which looked like they just tossed into a box along with the literature (which was all bent, and looked used.) and invoice for the product. Next to no packing material to protect the product from shipping mishaps. When I received the box it was all smashed and misshapen. I would normally not fault the retailer for this, since it obviously happened during shipping, but since there was virtually no protection, STP gets the blame. Thankfully there was no damage to the product, but I still find this unacceptable and unprofessional. I think I'll shop elsewhere from now on.

This review was modified by its author, Mobius_13, on 3/5/08 10:02 PM.

I ordered a woolrich parka on 12/24/2007. The order was promptly charged and not shipped. It is said to be schedule for delivery on the 3rd of January. The customer service laugh at me when I said I will file  
a dispute with credit card if they do not ship it out. UPS Ground never takes this long to ship. It is said on the site that the order will be charged when it is shipped. It is clear that STP placed up this "billing information received" shenanigan to charged people early. They gave me a fake tracking number which did not register until 2 days later and by then, the order was still not receiver for shipping. I do not like to buy from a company that lies. Do go ahead and order from STP if you want to give away free money. This company has some very shady business practices.

I was a bit surprised at the rather low ratings for Sierra Trading Post. I have been ordering from them for at least 10 years and have always been very satisfied. The prices are excellent, they send everything out very quickly, and it always arrives sooner than I expect, especially considering their shipping prices. They have a great selection and are very reliable for their quality. I highly recommend them. Most recently, my wife and I ordered a whole assortment of things for a trip we are taking. They shipped everthing the next day and it arrived in only two days, despite being free shipping. This is right around Christmas too. I have had to return a few things over the years too and never had a problem.

This review was modified by its author, makudes, on 12/20/07 7:28 PM.

Excellent online seller. Very easy returns if it doesn't fit, etc. Very good selection and prices. IF you know what brands you like and what sizes fit you, shopping is simple.

I am glad that some folks have had a decent experience recently. I will not ever do business with STP again. The UPS return service label was not in my package in spite of the insistance by STP customer service that it was and I must need "another" one. It is now 36 hours from my first contact and I have yet to receive the label that they have claimed they would send. The latest word is that I should receive the return label by 7 pm tomorrow. That will be nearly 72 hours from my first request for the label and I am being told that I was not sent one because it was not clear that I wanted a "refund", I was just asking to "return" an item. WTF? Can any of you explain why this makes a difference as to whether or not I am "provided" the return label that they claim to have sent? I have never received a UPS return label from this company. Instead I have received nothing short of a pathological passive/aggresive game with customer service and the attempt at intimidation by sending back a portion of my e-mails, clearly ommitting the part where I asked for a label. I am now eight e-mails and three phone calls later and I still do not have a UPS return label. Instead they chose to arrange UPS pick up which is impossible as I am not at home during the day. At one point I was told this would be an option but apparently it was the only option for them and as it was not a workable option it still meant I could not return the item and they would not have to refund my money.  
The item I ordered was clearly second quality but not advertised as such.  
If you feel like playing games go ahead and order from these folks.  
I really like the "beliefs" section of the website where they claim to have "ethics consistent with the faith of the owners in Jesus Christ and his teachings".  
Yeah, right. I have been jerked around and had my e-mails altered to allow the company to believe that they are in the right.  
The last e-mail says that my money has been refunded to my credit card but I have not seen it on my account yet. In any case no one should have to spend this amount of time and energy in order to return faulty merchandise. It is hard for me to believe that so many different people in the company seemed to misunderstand what I was asking for.

This review was modified by its author, huts, on 8/10/07 12:12 AM.

I ordered some sunglasses from them, $72 after a 20% off coupon code plus a free shipping code, which they were generous enough to manually stack (the system only accepts one coupon code). The "retail" price of the sunglasses according to them was $200, but they can be had for $150 elsewhere. Still, a great deal. The best surprise is that it came with a pre-printed UPS shipping label for a completely hassle-free return...sort of; the return policy states that your return will be minus $5.25 unless the error for your return is on their part: still cheaper than if I would need to return it via UPS where it would probably cost $8 or $10, but completely free would be even better.  
 
I would order from them again.

Lowest prices, very inexpensive shipping. Quick delivery. Great store to do business with.

I order from STP all the time and have always been pleased with their products and service. Their prices are excellent; you can find some really great, name-brand stuff at blowout prices. I shop primarily for outdoor gear, but they seem to have a little bit of everything, including high-fashion clothing like Italian shoes and English coats.  
 
Shipping is fast and returns are painless since they include a return label with each shipment, and exchanges for a different size are free. They do charge a small re-stocking fee ($5.25) for exchanges but this is more than made up for by the free return shipping. Because of this, though, I'd recommend you be relatively certain about what size you take since the savings can evaporate with multiple exchanges.  
 
Overall, Sierra Trading Post is a great company and I recommend them without reservation.

normally I would'n bother writing reviews, but their shipping and then exchange (I ordered wrong sizes) were very fast and the customer service person was extra helpful. Great prices too.

Great prices. Shipping was very quick. I bought several times from them and have always been satified. Will buy from them again.

I made a purchase on 11/7 and it shipped the next day (with notification of shipment). Since it was going to APO, it was USPS Priority and I did not expect it for 10 days or so. Got it on 11/14, a mere 6 days later. The ordering and shipping process was excellent. I highly recommend STP and plan to use them again. I'd definitely recommend them to other APO/FPO recipients.