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| Sierra Trading Post Customer Reviews |
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Reviews 1 - 15 of 52
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10/24/09 1:17 PM
I have been ordering from Sierra Trading Post for well over 10 years and never had a problem. It is always a pleasure to do business with them.
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10/8/09 5:04 PM
Have made many orders, always with complete satisfaction. Sierra Trading Post is a great company in my experience, and I recommend them highly.
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1/3/09 8:12 PM
Overall excellent experiences--great prices, easy returns, interesting products. I have ordered 10+ times and go back for interesting higher end clothing and outdoors stuff. Limited selections, but if you find what you want you can get a good deal.
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10/23/08 7:26 AM
We have ordered from Sierra Trading Post 11 times, and have never had anything but positive experiences with them.
Theri merchandise always arrives within the time frame promised, the merchandise is always brand new, and since they sell primarily very well known brands, the merchandise is always top quality.
I've ordered 2 Marmot Gore Tex shells, a down parka, slippers, socks, numerous pairs of Vasque footwear for my wife and myself, and other outdoor oriented gear. Basically anything that we would use in the outdoors, we would try to order from Sierra first.
My wife's Marmot Gore Tex shell had a problem after about 6 months where the fabric around the side pocket zipper started fraying, I contacted Sierra, they sent a return shipping label, we returned the defective shell, and within 2 weeks, my wife had a brand new version of the shell we had returned, at no additional cost to us.
What more could we ask for?
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9/5/08 11:49 AM
Sierra Trading Post is my only place for shades, because prices are cheap!!! And good quality of course, I usually wait till they send me news letters with coupons and go to their bargain barn or clearance section to hunt for new shades, sometimes 25 dollars will get you a nice looking polarized shade made in Italy. They always ship out the next day, so shipping is fast. Will definitely shop here again.
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7/15/08 8:51 AM
This is one of my favorite stores due to the consistantly high quality of their merchandise.Have purchased clothes,shoes, and various household items. Get on their email list to receive frequent discounts 10-20% and sometimes free shipping. Shipping is unusually slow almost always, though.
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12/20/07 7:27 PM
I was a bit surprised at the rather low ratings for Sierra Trading Post. I have been ordering from them for at least 10 years and have always been very satisfied. The prices are excellent, they send everything out very quickly, and it always arrives sooner than I expect, especially considering their shipping prices. They have a great selection and are very reliable for their quality. I highly recommend them. Most recently, my wife and I ordered a whole assortment of things for a trip we are taking. They shipped everthing the next day and it arrived in only two days, despite being free shipping. This is right around Christmas too. I have had to return a few things over the years too and never had a problem. This review was modified by its author, makudes, on
12/20/07 7:28 PM.
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11/8/07 9:09 AM
Excellent online seller. Very easy returns if it doesn't fit, etc. Very good selection and prices. IF you know what brands you like and what sizes fit you, shopping is simple.
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4/5/07 11:11 AM
I ordered some sunglasses from them, $72 after a 20% off coupon code plus a free shipping code, which they were generous enough to manually stack (the system only accepts one coupon code). The "retail" price of the sunglasses according to them was $200, but they can be had for $150 elsewhere. Still, a great deal. The best surprise is that it came with a pre-printed UPS shipping label for a completely hassle-free return...sort of; the return policy states that your return will be minus $5.25 unless the error for your return is on their part: still cheaper than if I would need to return it via UPS where it would probably cost $8 or $10, but completely free would be even better.
I would order from them again.
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2/23/07 1:48 PM
Lowest prices, very inexpensive shipping. Quick delivery. Great store to do business with.
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1/9/07 5:35 AM
I order from STP all the time and have always been pleased with their products and service. Their prices are excellent; you can find some really great, name-brand stuff at blowout prices. I shop primarily for outdoor gear, but they seem to have a little bit of everything, including high-fashion clothing like Italian shoes and English coats.
Shipping is fast and returns are painless since they include a return label with each shipment, and exchanges for a different size are free. They do charge a small re-stocking fee ($5.25) for exchanges but this is more than made up for by the free return shipping. Because of this, though, I'd recommend you be relatively certain about what size you take since the savings can evaporate with multiple exchanges.
Overall, Sierra Trading Post is a great company and I recommend them without reservation.
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1/8/07 11:10 AM
normally I would'n bother writing reviews, but their shipping and then exchange (I ordered wrong sizes) were very fast and the customer service person was extra helpful. Great prices too.
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12/12/06 10:15 PM
Great prices. Shipping was very quick. I bought several times from them and have always been satified. Will buy from them again.
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11/14/06 1:11 PM
I made a purchase on 11/7 and it shipped the next day (with notification of shipment). Since it was going to APO, it was USPS Priority and I did not expect it for 10 days or so. Got it on 11/14, a mere 6 days later. The ordering and shipping process was excellent. I highly recommend STP and plan to use them again. I'd definitely recommend them to other APO/FPO recipients.
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8/26/06 12:46 PM
I was able to get two high quality lighters for the lowest price I was able to find on the internet after I applied a $10 off coupon. One of the lighters arrived defective but it was a common problem for these lighters so I returned it asking for a replacement.
They emailed me saying that they made it a return instead of replacement and refunded me the full price of the lighter even when I purchased it with the coupon. The customer service woman was nice but if you call at night she seems a little agitated.
A great company to deal with, prices certainly beat overstock.com and has much better service.
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