Despite the lure of a great deal PC video on line falls short in every area. I purchased a TV from them almost three weeks ago, and still do not have a TV. or a valid tracking number.  
Their customer service has do nothing but give me and my wife the run around. i have spent over five hours on hold with them, and have recieved nothing but the run around. They have threaten a 10% restocking fee if I cancel. BUYER BEWARE!!!!

- On July 23 2006, I ordered a Panasonic TH50P500U (a PC compatible model) from PriceMad for $3,148.  
- A few days after PriceMad shipped me a totally different unit (TH50P60U a non-PC Compatible model for which I had no use) for $3,248.  
- After several unsuccessful telephone calls, then as many unanswered e-mails, on October 12, I decided to file a complain with my credit card.  
- On November 29, I sent a certified letter to PriceMad to suggest a settlement for our dispute.  
- On February 1st 2007, PriceMad finally indicated that it was willing to settle the matter along the lines suggested on my November 29 letter mentioned above: We agreed that I would keep the wrong television set at a reduced price of $1,910, the cheapest discounted price advertised on the web that day.  
- Instead of refunding me $3,248 (the amount originally billed) and charging me $1,910  
(the amount agreed upon), or simply refunding me the difference ($1,338), PriceMad charged me $1,910 on top of the $3,248 already paid for a total $5,158.  
- My credit card was unsuccessful in attempting to retrieve the overcharged of $3,248.  
- A formal complain has been filed with the New York Attorney General, the Better Business Bureau and several other consumer agencies. Other civil and penal actions are underway.  
- I since resold the TV to a neighbor at a small lost for $1,800 and ordered the model I wanted from "ShopDigitalOnline" which sent me the model I wanted at the price they advertised.  
 
Should I add that I would advise you to stay away from PriceMad and its team of professional crooks?

Placed the order ($3000 plasma TV) and called to confirm that it was in stock. Was told that it was. Called again a week later only to be told that it was backordered for 2 weeks. Only up side is that they did NOT charge my credit card.  
[edit] To be fair, the TV is backordered EVERYWHERE. The issue I have was the way the situation was handled.

This review was modified by its author, rhb66, on 10/10/05 10:25 AM.

Was hung up on  
Odered product with 3 day shipping still have not recieved any notice or product.  
So far a very bad experience and getting worse.  
Seems that if you do not ordere the extras that they try to push on you by having you "confirm your order" then they just ignore you. Will not ever order from this company, no matter which name they use, again.

If you read this WATCH OUT! These guys are professional scammers!  
I did a terrible mistake to go to their shop on 417 5th avenue in New York.  
 
I REALLY WANT TO WARN YOU ALL FOR THESE GUYS!!  
 
I was going to buy a Canon 10D digital camera and looked around on internet for one. I find a place on internet that is called pcvideoonline.com. I looked at their website and I saw that they had the camera in stock, it was the only one I found in New York who had it in stock at the time. I e-mailed them to confirm that they had a Canon 10D in stock, and those lenses i wanted. I got an answer that they had the camera in stock, and that I should contact Ulf at the store when I arrived. I bought an airticket from Sweden to New York to buy the camera and the lenses.  
 
When I came to the store I asked for Ulf. Ulf said that he was from Umeå in Sweden (today I don't think he was from Sweden, I think he said that to make me feel better and safer), and said that they had "the best price in the New York". I told Ulf that I was going to spend about 4500$ on camera and lenses. He show me the camera and the rest, then he asked for my creditcard. He didn't inform me anything else before he charged my creditcard, and then he charged me 5861$!! for a Camera with two lenses! 500$ was for a world wide warranty that I didn't want, but they charged me anyway. I showed them the printout from internet with their prices, but they said that it was not their homesite. After a lot of trouble they did credit 500$ for the lens I didnt get. what could I do, I did see the camera and stuff on the counter. After Ulf had charged my creditcard he took the camera away and told me that it was not my camera, my camera should come next day! So there I was, charged for more than 5000 $ and had no camera! The day after I got the camera and one lens. Then after much more trouble I got some memory card and some other stuff you can see on the link.  
 
They charge me 1460$ too much and they didn't refund the money when i noticed it and remind them aboute it. I have send over 5 e-mail to them without answer.  
 
THESE ARE ALL THE SAME COMPANY :  
Comp Direct,  
Plasma Kings,  
Pcvideoonline,  
Barnett's Computer Warehouse.  
 
Probably there are more names.  

This review was modified by its author, Magic.man, on 11/25/03 2:29 PM.