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Store Rating and Reviews Xoxide.com

Homepage: http://www.xoxide.com Shop Now at Xoxide.com
Six-Month Rating: 8.89 / 10
Six-Month Reviews: 9
Lifetime Reviews: 2158
   
Lifetime Rating: 9.14 / 10 All Stores Avg.: 8.12
7.50 Pricing of Products and Services
7.78 Likelihood of Future Purchases
8.61 Shipping and Packaging
8.33 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 2,158 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

Cameras

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Xoxide.com  
7 Lee Blvd.  
Malvern, PA 19355
customer support email:
sales@xoxide.com
phone:
1-866-4 XOXIDE
customer support:
1-866-4 XOXIDE
business hours (est):
Mon - Fri 12:00 - 6:00 (EST)

FAX: 610-251-0263



Active Discussions
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 Xoxide.com Customer Reviews - Page 5
Page 5 of 145sort reviews by:
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Reviews 61 - 75 of 2167
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Very Satisfied
Reviewer: Aztek87
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6/30/07 2:53 PM
Very fast shipping, got everything i asked for in great condition, i will definitely buy from them again.

Very Satisfied
Reviewer: RedLlN3
Click Here to See the Profile for RedLlN3

6/28/07 8:02 AM
very fast shipping. got what I asked for. will buy again from them in the future.

Very Satisfied
Reviewer: Dark0ne
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6/23/07 3:47 PM
Ordered some case fans and they arrived faster than I thought they would.

Very Dissatisfied
Reviewer: chaoszen
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6/19/07 1:15 PM
Do Not Buy from this retailer! I returned an item that they told me to refuse on shipping. Then they charge me a restocking fee and told me my money would be refunded in 24hrs (what was left of it). When it wasn't refunded i called them and they said they were keeping my money for 2 weeks. And then hung up on me. Lousy customer service and I still have not got my money refunded. I returned the item unopened in 2 days!! DO NOT BUY ANYTHING FROM THESE RIPOFFS!

Very Satisfied
Reviewer: luckychuc
Click Here to See the Profile for luckychuc

5/9/07 10:23 PM
Excellent service and fast shipping. Will buy again.

Neither Satisfied Nor Dissatisfied
Reviewer: thegoldenstrand
User Rating: 
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4/5/07 3:05 AM
If you want to order and receive what you have ordered without using phone I would avoid this reseller. If you don't mind getting on the phone they are reasonable.  
 
The onus was on me the customer to get things straightened out after they shorted my order by one item due to it not being in stock as their site had indicated and it was only after calling after several e-mails that I got a credit back for missing item. Comnpany was not very responsive to to me e-mails, nor were they very clear as to what I could expect.

This review was modified by its author, thegoldenstrand, on 4/9/07 12:56 PM.

Very Dissatisfied
Reviewer: melmullen
User Rating: 
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2/24/07 3:34 PM
First purchase from Xoxide and they sent an item that was different than advertised so I could not use it. They never responded to my email. I ended up ordering the same item from NewEgg for a little more money but I got exactly what I wanted. Xoxide are off my shopping list.

This review was modified by its author, melmullen, on 3/3/07 2:13 PM.

Very Satisfied
Reviewer: 1hawaii50
User Rating: 
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2/22/07 8:15 PM
My second order from them was just as smooth as the first. Great website, great selection, and very competetive prices. Shipping was very quick!! Will definately come back again!

This review was modified by its author, 1hawaii50, on 3/5/07 4:03 PM.

Dissatisfied
Reviewer: jchiles
User Rating: 
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2/8/07 4:53 PM
SLOOOOOW shipping. It took two weeks! I've received stuff from other countries faster than this. Judging from other people's reviews here, shipping is a sporadic problem. I ended up having to order my item off eBay it shipped before I even received the one from this store. I'll shop elsewhere next time where I can actually track my package.

Very Dissatisfied
Reviewer: kenns99
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2/8/07 2:03 AM
Good prices, lousey shipping. First order was about one or two months ago and took over a week to receive with regular shipping. On my recent order, I selected Guaranteed 3 Day Shipping and still took a week to receive. Also, they won't back their guarantee and I am out some cash. I absolutely will not order from them again.

Very Satisfied
Reviewer: johnmjr2005
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1/20/07 3:06 PM
Special thanks to Xoxide Customer Service! I Can't name names, so for anonimity's sake we'll just call this rep. "Joe" which went the extra mile plus, to take care of a shipping problem that had little or nothing to do with Xoxide.  
I will buy @ Xoxide without reservation from now on!

Very Satisfied
Reviewer: ecreipnod
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1/20/07 3:58 AM
Xoxide has always been an easy site to do research and order parts. The service and shipment has always been exceptional. Never have had any problems with this company at all. The parts received have always been in perfect working condition also. I would highly recommend using this company for future purchases.

Very Satisfied
Reviewer: Malfunction
Click Here to See the Profile for Malfunction

1/19/07 7:14 PM
1 23051 FireFly 4 pin Molex LED Light - UV 1 16408 Meteor Light - UV  
 
Xoxide is the first place I check for gamer cases and modding supplies.

This review was modified by its author, Malfunction, on 1/24/07 4:26 AM.

Very Satisfied
Reviewer: comyboy
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1/19/07 4:19 PM
Problem free puchase of a hard to find 70mm compouter fan. Lightning fast shipping!

Very Satisfied
Reviewer: Ronniemac
Click Here to See the Profile for Ronniemac

1/18/07 5:21 PM
Been purchasing products from many different resellers over the internet. Xoxide was very impressive with the way they conduct business. Knew at the time of order, what items were stocked. Had very detailed information about the products, so the products I received were everything they said. Received everything I ordered within 4 days of my order. I will continue doing business with Xoxide and would advise others to give Xoxide a try.

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