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Store Rating and Reviews Thomas Distributing / thomas-distributing.com

Homepage: http://www.thomasdistributing.com/ Shop Now at Thomas Distributing / thomas-distributing.com
Six-Month Rating: 9.83 / 10
Six-Month Reviews: 30
Lifetime Reviews: 463
   
Lifetime Rating: 9.87 / 10 All Stores Avg.: 8.15
7.92 Pricing of Products and Services
9.66 Likelihood of Future Purchases
9.42 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 463 reviews below.
  

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UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
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Require User Registration
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
128 East Wood St.  
Paris, IL 61944
customer support email:
tammie@thomasdistributing.com
phone:
217-466-4210
customer support:
1-800-821-2769
business hours (est):
8:00AM - 4:00PM Mon-Fri CST  
Closed Sat - Sun

FAX: 217-466-4212



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 Thomas Distributing / thomas-distributing.com Customer Reviews - Page 5
Page 5 of 27sort reviews by:
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Neither Satisfied Nor Dissatisfied
Reviewer: danboyy
Click Here to See the Profile for danboyy

1/6/09 10:48 AM
I bought a charger, batteries and tripod/ digital camera kit from them... Just to say that the price is great and fast shipping, BUT I did input on the site GCNE10 for a 10% discount, it worked at first, but on my VISA they just gave me 5% discount... I called them and they told me they NEVER HAD 10% discount and it is because the site is in a transition! You can't just give me half the discount after my online invoice confirms 10%!!!! And the disclaimer was added after I bought the stuff! I won't return the stuff though as the items do work great.

This review was modified by its author, danboyy, on 1/17/09 8:12 AM.

Reseller Reply    
Posted by
1/7/09 12:13 PM
The 10% discount code the customer used is not valid. The discount code was maliciously posted on other websites, and we have a disclaimer posted on the home page of our website. As a courtesy due to this system flaw, we did give a 5% discount which is usually reserved for returning customers who have legitimately issued coupons. Refund in full was also offered to this customer.

Thomas Distributing / thomas-distributing.com
thomasdist

Very Satisfied
Reviewer: jto
Click Here to See the Profile for jto

1/5/09 7:52 PM
Ordered a La Crosse battery charger from them. Their site was very informative about the product. They shipped quickly and it was the best price that I could find available to Canada.

Very Satisfied
Reviewer: sampson2269
Click Here to See the Profile for sampson2269

12/29/08 11:11 AM
If your looking for the best price in batteries and battery accessories this is the place to go without a doubt. And talk about excellent customer service, I placed an order and added the wrong batteries to order, so I had to place another order so I could get the ones I needed. Ended up emailing them short after and asked them if they would just make it all one order and take the wrong batteries off the order and refund me the difference they did it right away, with no questions asked. Very pleasant to deal with, and 5 stars for customer service.

Very Satisfied
Reviewer: CapeCod91
User Rating: 
Click Here to See the Profile for CapeCod91

12/28/08 3:03 PM
I've dealt with this excellent company for several years now and can recommend their products and service very highly. The information on the web site is informative and accurate. Service is excellent.

Very Satisfied
Reviewer: jdps0
Click Here to See the Profile for jdps0

12/27/08 12:57 AM
This is my second order from Thomas Distributing. BC900 charger. Great service and products. We'll always look to them first when we need batteries or chargers or any line that they sell.

Very Satisfied
Reviewer: kmackenz
Click Here to See the Profile for kmackenz

12/25/08 11:35 AM
Very good prices, selection, and service. I recommend them. I bought Maha batteries and charges in the past too, and am a repeat customer.

Very Satisfied
Reviewer: muddytrux
Click Here to See the Profile for muddytrux

12/24/08 11:08 AM
I just received my order, just a couple days after I placed the order. This is the second time I have ordered a battery from Thomas Distributing. The first time I ordered, the battery was defective. I sent it back, and they replaced it, no questions.  
 
At the time, they were the only place I could find the battery I was looking for. Now, there are several places that carry the battery I need. But, when I needed a spare battery, I did not hesitate ordering from them again.

Reviewer: stevenka
Click Here to See the Profile for stevenka

12/18/08 3:00 PM
The fastest shipping and best deals around!!  
 
a very user friendly website.Highly recommended!  
 
Thanks Again: Steve  

Very Satisfied
Reviewer: dgottsch
Click Here to See the Profile for dgottsch

12/18/08 1:24 AM
Thomas Distributing is an outstanding company. Very good prices, rapid shipping and truly exceptional customer service. When one of the products I purchased didn't function properly, they promptly sent out a replacement. Highly recommended and I will continue to order all batteries and related products from them.

Very Satisfied
Reviewer: sdilullo
User Rating: 
Click Here to See the Profile for sdilullo

12/17/08 3:52 PM
I cannot recommend Thomas Distributing enough. Have ordered from them for over 6 years now and the service has never been anything less than extraordinary. They sell the PowerEx line of batteries at incredible prices and the quality of the product is flawless. Had a set of AAA batteries that were 5 months old stop working suddenly, sent an email, and had a new package in my mailbox only 3 days after I mailed out the defective ones. Great store!

Very Satisfied
Reviewer: Jimmysan
Click Here to See the Profile for Jimmysan

12/14/08 12:34 PM
I've purchased every one of my rechargable batteries from Thomas Distributing, and will continue to do so. Excellent products and service.

Very Satisfied
Reviewer: GenaPi
User Rating: 
Click Here to See the Profile for GenaPi

12/9/08 7:18 AM
Rechargeable batteries failed and needed to be replaced. The company customer service rep was very responsive and replacement batteries were received 1 week later. Very satisfied

Very Satisfied
Reviewer: MyReviewNow
User Rating: 
Click Here to See the Profile for MyReviewNow

12/8/08 2:16 PM
April 2009  
 
Another GREAT order: Super pricing and service. I do not understand the Price ratings being below 8 unless competitors are negative feedback bombing. Based on my dealings with them over the years there is no one better for price, quality and service than Thomas Distributing.  
 
Dec 2008  
I first saw Thomas Distributing on Steve's Digicam years ago and dealing with them over the years has been a consistent experience of excellent products and great service.  
 
I send anyone looking for batteries and related accessories to Thomas Distributing --- and they all have had the same report --- it's great to be able recommend them knowing they will be 101%!

This review was modified by its author, MyReviewNow, on 4/21/09 6:19 PM.

Very Satisfied
Reviewer: jhalkedi
Click Here to See the Profile for jhalkedi

12/5/08 4:09 PM
What a great experience. I ordered a bunch of rechargeable batteries from Thomas Distributing. The order arrived very quickly.  
 
The order had an issue, but I submitted a ticket in to their Help Desk system (which is online) and the problem was taken care of very quickly.  
 
For me the fact that they dealt with an issue so quickly and professionally is what has me so happy to have made my order here.  
 
 
I can tell you that I will be returning to them for all of my needs in the future.

Very Satisfied
Reviewer: customer8675309
Click Here to See the Profile for customer8675309

12/4/08 11:00 PM
Decent prices on the batteries, maybe 10-20% lower than the big box stores. You can find similar prices from other vendors online. The pricing on the charger was very competitive. I ordered after reading the excellent reviews on this site and I was not disappointed.  
 
Online ordering was smooth and uneventful. I spent the extra $1 and got FedEx 3-day shipping instead of UPS since UPS always crush my packages. 2-1/2 days later I had everything sitting on my doorstep. Everything was as ordered and works well. I highly recommend this vendor

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