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| Thomas Distributing / thomas-distributing.com Customer Reviews - Page 4 |
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2/13/09 8:51 PM
Mt first time dealing with them, and it won't be the last. Purchased some Maha Imedion batteries and they had them for a great price and the shipping was SUPER quick.
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2/12/09 7:18 PM
The multitude of other positive comments, about Thomas Distributing, do not surprise me. My recent issue, replacement of a defective item, was handled promptly, professionally and way beyond the norm of customer service. Great company. Great products. Great service!
Kevin Lee
California
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2/7/09 3:32 AM
This is the second time I've dealt with this company. They provide quick, reliable service--everything I expect from an A-1 company.
tom krebs
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2/6/09 8:52 AM
2nd order from Thomas-Distributing, and it went perfect. Great company with whom I will do business again.
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2/1/09 11:40 AM
I don't think that 5000 characters would be enough to express how happy I have been dealing with these people. I have been using their charegers and batteries for several years. We are geocachers and would otherwise be buying and throwing away alot of alkaline batteries. I purchased one of their 401FS chargers a few years ago as well as the Powerex batteries. They performed flawlessly for several years. After about 3 years I had a problem with the charger. I called them and they sent me another one free of charge.They even apologized that I had a problem with one of their products.In between, at the urging of some friends I have purchased other brands of batteries and have subsequently thrown them away when they no longer performed satisfactorily. I am still susing the original Powerex batteries from Thomas Distributing that I bought 4 or 5 years ago and they perform flawlessly. I saw that these people have a 9.86 rating out of 10. I can't believe, from my expereinces, that anyone would not give them a 10. I guess most of us take the time to complain about people, more than we take time to praise and thank people when they do a great job. These people deserve a 10+ in my book. Thanks a lot to Thomas Distributing for doing such a great job. I love doing business with them.
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1/25/09 9:52 AM
After researching MAHA batteries and chargers, I read reviews on this company that were posted here on RR. Their price was reasonable and the merchant had a good reputation, so I ordered.
Everything seemed to go smoothly, but I never received any emailed confirmation. So after a few hours I called them, and was told their systems were down for a required software update, and they couldn't even access my order. Well, this left me a little uneasy... After two days they apparently got their system together, and I got a confirmation that my order shipped. It arrived pretty quickly once shipped.
Unpacking my order, I found one of my new batteries was defective. I called Thomas, they said "we'll replace it". Two days later I had the replacement - no problem.
Bottom line - I'm happy, I think they did well by me. Two phone calls to a merchant is unusual for me, but both times they were quite decent on the phone. The early web site glitch was "unfortunate" - a note on the site might have been helpful. My problem was resolved quickly with no hassle, and they sent so many battery holders in my order I don't know what to do with them all...
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1/24/09 12:11 PM
Thomas Distributing has always been excellent, the several times I have ordered batteries and chargers from them. Excellent selection of rechargeable batteries, great prices, fast shipping. I especially like that they accept PayPal payments.
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1/24/09 9:29 AM
Great prices on great products = great value!
Fast shipping and impressive service. I could not recommend them more highly -- especially for batteries for photographers!
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1/23/09 7:40 PM
Ordered a rechargeable battery kit and soem extra batteries. Great products with great prices and extremely fast shipping. Will definately order from them again.
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1/23/09 10:51 AM
I want to comment on the fabulous customer service I've received from this company. The person who handle my request went beyond my expectations and truly held up the company's 100% satisfaction guarantee. While I felt inconvenienced by the failure of the battery so short after purchase, the quick replacement and excellent prompt communications made me feel good about dealing with Thomas Distributing. I will buy from them again for future battery needs.
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1/20/09 7:27 AM
I've ordered from Thomas Distributing several times now, and I've never had a problem with any order. They sell great merchandise at good prices; they have reasonable shipping charges; and they process orders quickly and efficiently. The only (minor) suggestion I'd have for them is to redesign the web site. I find it kind of cluttered.
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1/15/09 6:15 PM
I love Thomas Distributing. Great quality, great customer service... The most difficult part is that it's tough to pay $$ for quality, especially when you could get rechargable batteries with a charger at the grocery store for like $12... but after 3-4 sets of grocery store batteries and chargers over a couple of years (batteries kept dying and one charger caught on fire), it's worth spending $$ on quality products.
I couldn't be happier with the (now) 3 chargers I've bought from them and the probably 20-30 batteries that I bought... I'm actually looking to buy some more batteries to keep our Wii controllers from going through the alkalines like crazy and will definitely use Thomas Distributing again.
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1/12/09 8:17 AM
Ordered a few times over the years. Great selection. Great products, good information on website. Very good prices. Ordered a few battery chargers and batteries. Good packaging and fast shipping. Will consider for future purchases and recommend to family and friends.
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1/10/09 1:19 AM
I ordered a battery charger in late October. Unfortunately it failed recently. I contacted Thomas Distr and they mailed a new charger out immediately. They were great to deal with - excellent communication, and they stand behind their products. I would happily do business with them again.
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1/9/09 7:42 PM
i was really glad i found this company.good prices,VERY VERY fast shipping,and most of all very responsive.i would recommend this company to anyone.
i WILL go back to them if they have what i want.10 out of 10.many thanks.....
joseph amos This review was modified by its author, spaceboss, on
1/19/09 6:51 PM.
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