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Store Rating and Reviews Thomas Distributing / thomas-distributing.com

Homepage: http://www.thomasdistributing.com/ Shop Now at Thomas Distributing / thomas-distributing.com
Six-Month Rating: 9.84 / 10
Six-Month Reviews: 31
Lifetime Reviews: 464
   
Lifetime Rating: 9.87 / 10 All Stores Avg.: 8.15
7.90 Pricing of Products and Services
9.67 Likelihood of Future Purchases
9.44 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 464 reviews below.
  

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UPS Ground
Priority Next Day
Standard Next Day
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2-3 Day Delivery
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Require User Registration
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Customer Info. Confidential
Customer Support
RMA Required

mailing address:
128 East Wood St.  
Paris, IL 61944
customer support email:
tammie@thomasdistributing.com
phone:
217-466-4210
customer support:
1-800-821-2769
business hours (est):
8:00AM - 4:00PM Mon-Fri CST  
Closed Sat - Sun

FAX: 217-466-4212



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 Thomas Distributing / thomas-distributing.com Customer Reviews - Page 4
Page 4 of 27sort reviews by:
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Reviews 46 - 60 of 405
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Very Satisfied
Reviewer: tmonatr
Click Here to See the Profile for tmonatr

2/13/09 8:51 PM
Mt first time dealing with them, and it won't be the last. Purchased some Maha Imedion batteries and they had them for a great price and the shipping was SUPER quick.

Very Satisfied
Reviewer: diverkevin
Click Here to See the Profile for diverkevin

2/12/09 7:18 PM
The multitude of other positive comments, about Thomas Distributing, do not surprise me. My recent issue, replacement of a defective item, was handled promptly, professionally and way beyond the norm of customer service. Great company. Great products. Great service!  
 
Kevin Lee  
California

Very Satisfied
Reviewer: 14tommygun50
Click Here to See the Profile for 14tommygun50

2/7/09 3:32 AM
This is the second time I've dealt with this company. They provide quick, reliable service--everything I expect from an A-1 company.  
tom krebs

Very Satisfied
Reviewer: illinialumni
Click Here to See the Profile for illinialumni

2/6/09 8:52 AM
2nd order from Thomas-Distributing, and it went perfect. Great company with whom I will do business again.

Very Satisfied
Reviewer: simon14357
Click Here to See the Profile for simon14357

2/1/09 11:40 AM
I don't think that 5000 characters would be enough to express how happy I have been dealing with these people. I have been using their charegers and batteries for several years. We are geocachers and would otherwise be buying and throwing away alot of alkaline batteries. I purchased one of their 401FS chargers a few years ago as well as the Powerex batteries. They performed flawlessly for several years. After about 3 years I had a problem with the charger. I called them and they sent me another one free of charge.They even apologized that I had a problem with one of their products.In between, at the urging of some friends I have purchased other brands of batteries and have subsequently thrown them away when they no longer performed satisfactorily. I am still susing the original Powerex batteries from Thomas Distributing that I bought 4 or 5 years ago and they perform flawlessly. I saw that these people have a 9.86 rating out of 10. I can't believe, from my expereinces, that anyone would not give them a 10. I guess most of us take the time to complain about people, more than we take time to praise and thank people when they do a great job. These people deserve a 10+ in my book. Thanks a lot to Thomas Distributing for doing such a great job. I love doing business with them.

Somewhat Satisfied
Reviewer: Brownie620
User Rating: 
Click Here to See the Profile for Brownie620

1/25/09 9:52 AM
After researching MAHA batteries and chargers, I read reviews on this company that were posted here on RR. Their price was reasonable and the merchant had a good reputation, so I ordered.  
 
Everything seemed to go smoothly, but I never received any emailed confirmation. So after a few hours I called them, and was told their systems were down for a required software update, and they couldn't even access my order. Well, this left me a little uneasy... After two days they apparently got their system together, and I got a confirmation that my order shipped. It arrived pretty quickly once shipped.  
 
Unpacking my order, I found one of my new batteries was defective. I called Thomas, they said "we'll replace it". Two days later I had the replacement - no problem.  
 
Bottom line - I'm happy, I think they did well by me. Two phone calls to a merchant is unusual for me, but both times they were quite decent on the phone. The early web site glitch was "unfortunate" - a note on the site might have been helpful. My problem was resolved quickly with no hassle, and they sent so many battery holders in my order I don't know what to do with them all...  
 
 
 

Very Satisfied
Reviewer: mojobreakfast
Click Here to See the Profile for mojobreakfast

1/24/09 12:11 PM
Thomas Distributing has always been excellent, the several times I have ordered batteries and chargers from them. Excellent selection of rechargeable batteries, great prices, fast shipping. I especially like that they accept PayPal payments.

Very Satisfied
Reviewer: bwratings
Click Here to See the Profile for bwratings

1/24/09 9:29 AM
Great prices on great products = great value!  
Fast shipping and impressive service. I could not recommend them more highly -- especially for batteries for photographers!

Very Satisfied
Reviewer: de8212
Click Here to See the Profile for de8212

1/23/09 7:40 PM
Ordered a rechargeable battery kit and soem extra batteries. Great products with great prices and extremely fast shipping. Will definately order from them again.  

Very Satisfied
Reviewer: L2user
Click Here to See the Profile for L2user

1/23/09 10:51 AM
I want to comment on the fabulous customer service I've received from this company. The person who handle my request went beyond my expectations and truly held up the company's 100% satisfaction guarantee. While I felt inconvenienced by the failure of the battery so short after purchase, the quick replacement and excellent prompt communications made me feel good about dealing with Thomas Distributing. I will buy from them again for future battery needs.

Very Satisfied
Reviewer: placebo
Click Here to See the Profile for placebo

1/20/09 7:27 AM
I've ordered from Thomas Distributing several times now, and I've never had a problem with any order. They sell great merchandise at good prices; they have reasonable shipping charges; and they process orders quickly and efficiently. The only (minor) suggestion I'd have for them is to redesign the web site. I find it kind of cluttered.

Very Satisfied
Reviewer: maherj00
Click Here to See the Profile for maherj00

1/15/09 6:15 PM
I love Thomas Distributing. Great quality, great customer service... The most difficult part is that it's tough to pay $$ for quality, especially when you could get rechargable batteries with a charger at the grocery store for like $12... but after 3-4 sets of grocery store batteries and chargers over a couple of years (batteries kept dying and one charger caught on fire), it's worth spending $$ on quality products.  
 
I couldn't be happier with the (now) 3 chargers I've bought from them and the probably 20-30 batteries that I bought... I'm actually looking to buy some more batteries to keep our Wii controllers from going through the alkalines like crazy and will definitely use Thomas Distributing again.

Very Satisfied
Reviewer: Anthony Rogers
User Rating: 
Click Here to See the Profile for Anthony Rogers

1/12/09 8:17 AM
Ordered a few times over the years. Great selection. Great products, good information on website. Very good prices. Ordered a few battery chargers and batteries. Good packaging and fast shipping. Will consider for future purchases and recommend to family and friends.

Very Satisfied
Reviewer: pinkie
User Rating: 
Click Here to See the Profile for pinkie

1/10/09 1:19 AM
I ordered a battery charger in late October. Unfortunately it failed recently. I contacted Thomas Distr and they mailed a new charger out immediately. They were great to deal with - excellent communication, and they stand behind their products. I would happily do business with them again.

Very Satisfied
Reviewer: spaceboss
Click Here to See the Profile for spaceboss

1/9/09 7:42 PM
i was really glad i found this company.good prices,VERY VERY fast shipping,and most of all very responsive.i would recommend this company to anyone.  
i WILL go back to them if they have what i want.10 out of 10.many thanks.....  
 
joseph amos

This review was modified by its author, spaceboss, on 1/19/09 6:51 PM.

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