First time customer. Order was received within 7 business days being shipped to Canada. Nice and fast compared to other companies. Charger is great, put it to use within minutes of receiving it.

My original order was lost by the USPS. I notified Thomas Distributing and they immediately sent a replacement order. I am a returning customer and have always received fast, accurate and polite service

Fast shipping. Received tracking number by email. All products ordered appear to be functioning as expected. Very satisfied.

Ordered the charger and a few rechargeable battery packs on Sunday. The order was shipped on Monday and arrived very quickly. Prices are good. I would definitely shop there again if I need more batteries or another charger.

Mt first time dealing with them, and it won't be the last. Purchased some Maha Imedion batteries and they had them for a great price and the shipping was SUPER quick.

The multitude of other positive comments, about Thomas Distributing, do not surprise me. My recent issue, replacement of a defective item, was handled promptly, professionally and way beyond the norm of customer service. Great company. Great products. Great service!  
 
Kevin Lee  
California

This is the second time I've dealt with this company. They provide quick, reliable service--everything I expect from an A-1 company.  
tom krebs

2nd order from Thomas-Distributing, and it went perfect. Great company with whom I will do business again.

I don't think that 5000 characters would be enough to express how happy I have been dealing with these people. I have been using their charegers and batteries for several years. We are geocachers and would otherwise be buying and throwing away alot of alkaline batteries. I purchased one of their 401FS chargers a few years ago as well as the Powerex batteries. They performed flawlessly for several years. After about 3 years I had a problem with the charger. I called them and they sent me another one free of charge.They even apologized that I had a problem with one of their products.In between, at the urging of some friends I have purchased other brands of batteries and have subsequently thrown them away when they no longer performed satisfactorily. I am still susing the original Powerex batteries from Thomas Distributing that I bought 4 or 5 years ago and they perform flawlessly. I saw that these people have a 9.86 rating out of 10. I can't believe, from my expereinces, that anyone would not give them a 10. I guess most of us take the time to complain about people, more than we take time to praise and thank people when they do a great job. These people deserve a 10+ in my book. Thanks a lot to Thomas Distributing for doing such a great job. I love doing business with them.

After researching MAHA batteries and chargers, I read reviews on this company that were posted here on RR. Their price was reasonable and the merchant had a good reputation, so I ordered.  
 
Everything seemed to go smoothly, but I never received any emailed confirmation. So after a few hours I called them, and was told their systems were down for a required software update, and they couldn't even access my order. Well, this left me a little uneasy... After two days they apparently got their system together, and I got a confirmation that my order shipped. It arrived pretty quickly once shipped.  
 
Unpacking my order, I found one of my new batteries was defective. I called Thomas, they said "we'll replace it". Two days later I had the replacement - no problem.  
 
Bottom line - I'm happy, I think they did well by me. Two phone calls to a merchant is unusual for me, but both times they were quite decent on the phone. The early web site glitch was "unfortunate" - a note on the site might have been helpful. My problem was resolved quickly with no hassle, and they sent so many battery holders in my order I don't know what to do with them all...  
 
 
 

Thomas Distributing has always been excellent, the several times I have ordered batteries and chargers from them. Excellent selection of rechargeable batteries, great prices, fast shipping. I especially like that they accept PayPal payments.

Great prices on great products = great value!  
Fast shipping and impressive service. I could not recommend them more highly -- especially for batteries for photographers!

Ordered a rechargeable battery kit and soem extra batteries. Great products with great prices and extremely fast shipping. Will definately order from them again.  

I want to comment on the fabulous customer service I've received from this company. The person who handle my request went beyond my expectations and truly held up the company's 100% satisfaction guarantee. While I felt inconvenienced by the failure of the battery so short after purchase, the quick replacement and excellent prompt communications made me feel good about dealing with Thomas Distributing. I will buy from them again for future battery needs.

I've ordered from Thomas Distributing several times now, and I've never had a problem with any order. They sell great merchandise at good prices; they have reasonable shipping charges; and they process orders quickly and efficiently. The only (minor) suggestion I'd have for them is to redesign the web site. I find it kind of cluttered.