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Store Rating and Reviews Thomas Distributing / thomas-distributing.com

Homepage: http://www.thomasdistributing.com/ Shop Now at Thomas Distributing / thomas-distributing.com
Six-Month Rating: 9.83 / 10
Six-Month Reviews: 30
Lifetime Reviews: 467
   
Lifetime Rating: 9.87 / 10 All Stores Avg.: 8.12
8.00 Pricing of Products and Services
9.57 Likelihood of Future Purchases
9.33 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 467 reviews below.
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
128 East Wood St.  
Paris, IL 61944
customer support email:
tammie@thomasdistributing.com
phone:
217-466-4210
customer support:
1-800-821-2769
business hours (est):
8:00AM - 4:00PM Mon-Fri CST  
Closed Sat - Sun

FAX: 217-466-4212



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 Thomas Distributing / thomas-distributing.com Customer Reviews - Page 2
Page 2 of 28sort reviews by:
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Reviews 16 - 30 of 409
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Very Satisfied
Reviewer: Ralph Bunch
Click Here to See the Profile for Ralph Bunch

8/12/09 10:39 PM
I purchased a digital battery analyzer (for household batteries)from Thomas Distributing.  
Delivery of the purchase was fast.  
I am very satisfied with the quality and performance of this analyzer.  
I thought I had a problem with the unit and e-mailed Thomas Distributing. Customer service responded in less than 12 hours. The problem turned out to be an operator (me) error.  
As an avid Web shopper, I can report that Thomas Distributing is first class. I recomend them.

Very Satisfied
Reviewer: tim_fran
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8/10/09 4:20 PM
This is my third purchase from Thomas Distributing, and I will be buying from them again. They have a a great selection of rechargeable batteries and battery chargers, and they ship very quickly. Prices are better than most battery distributors, and they even include free battery cases. Why go anywhere else?  
 

Very Satisfied
Reviewer: gerrymorgan
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8/7/09 4:02 PM
I've been buying batteries from Thomas Distributing for a couple of years now and in that time have placed five or six orders. Although their web site looks a little old-fashioned, their service and prices are terrific and I have found them to be 100% reliable.

Very Satisfied
Reviewer: rutzup
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7/31/09 5:42 AM
I was very pleased with the accuracy of the description of the products I ordered. The order was filled quickly and I received my order quickly.

Very Satisfied
Reviewer: qtkrispykreme640
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7/23/09 1:53 PM
This is my 2nd purchase from Thomas Distributing. They're the only place that I know that has a great selection of rechargeable batteries, various brand names and capacaties, and of battery chargers. They ship quickly. And they're helpful with battery and charger questions, better than the stuff's own manufacturer!  
 
TD is in Paris, IL, and I'm in St. Louis. Ordering from TD is just as quick and convenient as going to a big box store, without the bothersome big box mentality. Also the aforementioned selection and variety.

Very Satisfied
Reviewer: idunno
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7/7/09 12:14 AM
I have been purchasing products from Thomas Distributing for years now. I get things for myself and a non-profit that I support. Their product line is top notch; their customer support is great; and their prices are great. If you want to be green and save a lot of money then use rechargable batteries. I doubt you can do better than getting them from Thomas Distributing.

Very Satisfied
Reviewer: eskay
Click Here to See the Profile for eskay

7/1/09 3:39 PM
I'm an international buyer so I would like to have the choice of shipping through USPS to save costs.  
The service was, nevertheless very efficient and will definitely return to Thomas-distributing for further purchases.

Very Satisfied
Reviewer: leinie2
Click Here to See the Profile for leinie2

6/29/09 9:02 PM
As a first time customer I am pleased with nt dealings with Thomas distributing. Much of my decision to order a laptop battery from Thomas was due to the high reseller rating they earned from previous customers. I feel they deserved this rating. Phone correspondence was quick and professional. Will do business with them again. Only issue was the battery was back ordered so there was a 5 day delay in shipment.

Very Satisfied
Reviewer: Dewey3
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6/29/09 4:24 PM
I have been using Thomas Distributing for about five years. I have always had great AND prompt service. Their products are as claimed, and have always kept me happy. I also had one occasion to use their customer service when some batteries that I ordered failed to hold a good portion of their capacity after one year. The batteries were promptly replaced without any fees/charges.

Neither Satisfied Nor Dissatisfied
Reviewer: pijiu1
Click Here to See the Profile for pijiu1

6/26/09 1:26 PM
Ordered Imedion batteries. Great price, but over 6% of the batteries arrived dead (unusable), and will have to be returned.

Very Satisfied
Reviewer: Blue900Custom
Click Here to See the Profile for Blue900Custom

6/24/09 4:46 PM
I couldn't be more pleased with the service from Thomas Distributing!! My order came through in 6 days! The items were all available from this company and in stock, unlike other web based companies I checked with. The price was far cheaper than here in Canada and the shipping was half. Thanks again T.D., I will definitely be ordering from you again.

Very Satisfied
Reviewer: GregLeBarron
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6/22/09 8:46 AM
Fast order processing and shipping helped to keep my project ahead of schedule. Great customer service!

Reviewer: doug2427
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6/18/09 2:05 PM
Prompt serice. As ordered. Reasonable price. What else can you ask for?

Very Satisfied
Reviewer: Canfield
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6/2/09 1:46 AM
I ordered a charger, a battery case, DVD, and 3 sets of expensive batteries.  
Their email confirmation listed all items correctly.  
But shipment was missing all the batteries and invoice said nothing about them. Such hassles should be avoided if sellers would have a systematic order system in place.  
 
However they were quick to respond and correct the situation with fine customer service.

This review was modified by its author, Canfield, on 6/6/09 2:29 PM.

Reseller Reply    
Posted by
6/3/09 1:11 PM
This was the result of human error in packing the order. When notified of the discrepancy, we immediately shipped the missing batteries. Fortunately this is not common; however, we deeply regret the inconvenience it has caused.

Thomas Distributing / thomas-distributing.com
thomasdist

Very Satisfied
Reviewer: ShAdRoW
Click Here to See the Profile for ShAdRoW

5/31/09 10:45 AM
Excellent experience. I will buy from them again.

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