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Store Rating and Reviews CrazyPC

Homepage: http://www.crazypc.com Shop Now at CrazyPC

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.71 / 10
Write a Review
Six-Month Reviews: 17
Lifetime Reviews: 471

   


Lifetime Rating: 9.73 / 10
All Stores Avg.: 7.90
7.65 Pricing of Products and Services
9.26 Likelihood of Future Purchases
8.28 Shipping and Packaging
8.57 Customer Service
10.00 Return or Replacement
Show Reviews Read all 471 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1046 Benstein Rd. Suite 107  
Walled Lake, MI 48390
customer support email:
help@crazypc.com
phone:
248-926-5980
customer support:
248-926-5980
business hours (est):
10:00am - 6:00pm Mon-Fri Eastern

FAX: 248-926-5981


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 CrazyPC Customer Reviews
Page 1 of 1sort reviews by:
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Reviews 1 - 12 of 12
Very Satisfied
Reviewer: BarneyBadass
Click Here to See the Profile for BarneyBadass

7/24/09 6:42 PM
I've ordered from these folks in the past and have been very happy with their performance. Quick, accurate and fair.

Very Satisfied
Reviewer: droNic
Click Here to See the Profile for droNic

7/23/09 2:09 PM
Great customer service from crazy pc, I messed up on an order and called them to cancel it. Not only were they helpful in taking care of that issue. But they took the time to take my new order on the phone, and were very helpful on assistance for what parts would work better. Also had the lapping job done through them which they lowered by 10 bucks, and it was excellent. Customer service does not get better than this, would use again in a heartbeat, thank you crazypc.

Very Dissatisfied
Reviewer: jak199
Click Here to See the Profile for jak199

6/12/09 11:53 AM
These guys are just terrible. I tried to file an RMA for a defective product, got one email reply back with someone who tried to troubleshoot the problem, and NEVER got a response back afterward. Basically, these guys just abandoned one of their customers looking to return a product. Great way to treat the people who keep you in business. Also, their return policy is pretty horrible: 15% restocking fee plus you have to pay for your own shipping even when the product is defective. This is precisely why I stick with the big name retailers like Newegg or Amazon and why you should too. Never again will I purchase from CrazyPC.

Reseller Reply    
Posted by
6/18/09 8:50 AM
Our apologies for any error on our part. After review of our records we show no communication following our initial reply. However, there is no problem returning items within our warranty period.  
 
Our restock fees are standard for the industry, and in many cases we reduce them or charge none at all. Customer service is very important to us and we will correct the issue given a chance.

CrazyPC
crazypc

Very Satisfied
Reviewer: dmorie
Click Here to See the Profile for dmorie

5/14/09 12:17 AM
I purchased a Thermalright Ultra 120 extreme 1366  
with fan and mount. I also got the heatsink lapping option to correct the poor factory machining. As far as I know they are the only authorized Thermalright reseller that offers this option. This option does void the return policy, but I feel it was worth it.  
Item arrived quickly and well packed. The price was reasonable. Overall I am very happy with the way they do business.

Very Satisfied
Reviewer: angers
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4/16/09 10:07 PM
Fast efficient, after twenty-eight hours the parcel was in my mail box.  
 

Very Satisfied
Reviewer: Nyxs
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4/16/09 9:47 AM
My order was packaged well and shipped to me on time. I even received a call from the store on the day I placed my order to let me know that it would be shipping out the same day. When's the last time an online store called you to let you know your order status? I'll surely purchase from them again.

Very Satisfied
Reviewer: rockymtbase2
Click Here to See the Profile for rockymtbase2

8/16/08 8:35 AM
great products great prices fast shipping need i say more

Very Satisfied
Reviewer: Seraphless
(read my 3 reviews)
Click Here to See the Profile for Seraphless

4/25/08 2:16 PM
I have placed numerous orders from CrazyPC.com, all of which have been sent the same business day, or immediately the next day.  
 
All packages have arrived promptly, no damage to box or products. I have never had an order missing anything, or had to contact them for any reason.  
 
Shopping at CrazyPC.com has been a great experience every time, the only thing I don't like is the anticipation!

Very Satisfied
Reviewer: Ciidane
Click Here to See the Profile for Ciidane

4/14/07 10:59 AM
CrazyPC has extremely good service and equally good prices. I mainly purchase cooling solutions from them, because they seem to carry everything that deals with that and the price is the best around. They are one of the few stores that stocks Shin-Estu thermal paste at a decent price. I will be purchasing again.

Very Satisfied
Reviewer: RedpawGraphics
(read my 4 reviews)
Click Here to See the Profile for RedpawGraphics

3/31/07 7:38 PM
WOW, these Cold Cathode Lights are top notch.  
 
I had a great transaction with CrazyPC, their website was very easy to navigate, easy to research lighting methods and determine what suited my needs. I was able to order from the website, complete the transaction and CrazyPC emailed a confirmation within minutes of my completed transaction.  
 
Shipping was beyond quick ( 48 hours ) and very well protected, infact I would consider their shipping container to be overkill, ...but I believe they want the best for their customers by providing above and beyond protection for your product purchase.  
 
The product came with clear concise directions and my daughter was able to do the install in under 2 minutes. I dare anyone to beat that in customer satisfaction.  
 
CrazyPC has my complete vote of confidence with a secure site, great communication, quick delivery and a reliable product that met my expectations. These lights are super bright and very well made.  
 
RedpawGraphics

Very Satisfied
Reviewer: ckrutsch
Click Here to See the Profile for ckrutsch

2/19/05 11:47 PM
CrazyPC.com has a great selection of unique case mods all at really great prices!! I went to about 7 other sites before this one in order to find what I was looking for and CrazyPC.com was the only one that had everything. My order arrived promptly and everything was as advertised and of good quality.

This review was modified by its author, ckrutsch, on 3/2/05 8:23 PM.

Dissatisfied
Reviewer: joelberg
(read my 2 reviews)
Click Here to See the Profile for joelberg

6/25/04 6:50 PM
Alright, but the waterblock didnt come with the arctic alumina it said it was supposed to come with :-\ o well at least I have as3 left over!  
 
EDIT:::-  
They are sending me the AS3 along with another order I made from them. The problem was corrected as soon as possible.

This review was modified by its author, joelberg, on 6/29/04 4:01 AM.

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