I order from geeks.com several times a year for about 3 years now and i get great service and excellent deals on all things geeky. i updated my last 2 computors with no problems.HIGHLY RECOMMENDED!!!

This company has a very bad customer service, they never reply your e-mails at the proper time.  
Better to wait one or two weeks to find their improper answer to your request.  
 
They did not send reliable information about their product (rubbish pieces).  
 
When you contact them by phone you will find very tough and unhelpful persons.  
 
They intend to take your money and give you very bad things.  
 
I purchased a PC and LCD and I changed some parts in PC to work but the LCD failed to work and they told me they can not pay for shipping as it is my responsibility and they could not fix the LCD and they will send me a Credit memo (of course this credit memo does not work either)  
 
I sent them to make this credit memo work but they did not reply, you should send more than than 10000000 time to get answered with a respose that may be incorrect  
 
Do not try to go to their website

This review was modified by its author, kelokely, on 8/10/09 11:26 PM.

This is my second order with Geeks.com and have had excellent service. One of the computers I ordered had a loose cord and they replaced that right away. I will be back to get other things from them as my business grows.

As usual Geeks.com came through with a wonderful product at a wonderful price. I've shopped with them for years, since they basically offered bare bones systems only, and have never had a problem. Everything I ordered has exceeded my expectaitons and shipped in a timely manner. I'll be back Computer Geeks, I'll be back!

Thank You Geeks! They resolved my issue and I would recommend them. I love their products and the service they stand for and I appreciate their very prompt resolution of a misunderstanding.  
 

This review was modified by its author, TsheejYaj, on 8/12/09 8:03 PM.

I have had great service from this company. Fast, dependable, reliable, courteous & etc.

I have used Computer Geeks several times now for my resale business, and have NO complaints whatsoever. Their service is exceptional, their prices are uncomparable, and their items are of great quality. My order arrives the next business day, and the items are exactly what is shown on the website, not substituted like other sites, and the invoices are clear and concise, with no part number or price changes. They are my #1 electronics vendor, hands down!!!

I purchased a Refurbished Logitech Harmony 1000. It was DOA and would not take a charge. I had to pay for shipping to return the item ($12) and then they were out of stock and couldn't provide me with a new product. Basically I spent $12 for nothing. Very unsatisfactory transaction.

This review was modified by its author, eddiejb, on 7/23/09 6:09 PM.

This is A TERRIBLE COMPANY! I ordered a bunch of products from them and when I received my "refurbished" keyboard and mouse set, they simply did not work. They were scuffed and looked like they were dug out of a garage sale. the keyboard did not function at all. It took them 2 weeks to respond to my emails (several emails) and when they did, the expected me to pay for the product to be shipped back to them for return, when the product was not tested nor did it work in the first place.  
They sell garbage. they are not trustworthy and they are rude on the phone.  
the analogy they gave me on the phone was: "well it's just like driving back to the store to return a product"  
I politely explained to the jacka$$ on the phone that in this case I would be driving to a post office and then paying to ship it back to them, so it's not the same.  
 
so go ahead, venture out and waste your money , time and raise your stress with geeks.com

I received my complete order on time. Geeks.com have the best competitive prices available. And most of their items are of high quality at cheap cost!

After reading the numerous complaints over poor customer service and used, defective, and non working items I quickly cancelled my order with Computer Geeks. I ordered an aluminum case but decided to listen to the recurring complaints on Amazon.com and other sites. I feel like I dodged a bullet. The order was less than $20.00 but the heartache and drama I saved myself is simply priceless. Buyers beware, if it quacks like a duck, walks like a duck, IT'S A DUCK!!!!!

This review was modified by its author, schoolingem, on 7/18/09 7:21 PM.

They had a recent sale on an "open box" Xbox360 Arcade system, but even though this item was marked as "open box" it also clearly said that it is "new" in an item description. What I have actually received was far from "new" - the box was heavily worn out, there was some dirt/grime on the front plate of the Xbox itself as well as on the controller, and controller itself was physically damaged (plastic deformation on the edge of the "ring" around the d-pad). Plus it was a different version of Arcade system - the one that was advertised on Geek's site includes 6 free games but the one that I actually received only includes 5 games(I don't really care about these free games, it just really shows the kind of quality control that Geeks.com has). So far the company haven't responded to any e-mails I've send to them, I'll see if I can actually reach someone over the phone on Monday and return this crap back to them...  
 
Last edit: They finally decided to allow me to return the item, however I would only get an "In House Credit" and they will not cover the shipping charges. Since I do not plan to purchase anything there again (why bother? there's a very high probability that I would receive used crap again) and more importantly I do not believe that I should pay any single $0.01 for their own mistake I will contact my credit card issuer to dispute the charge for this crap.

This review was modified by its author, qazrfv256, on 7/21/09 6:22 PM.

Wow--ordered 2gb main memory for my system. Arrived THE NEXT DAY--even though I used FedEx Ground. Was as advertised. BUT--I didn't check close enough. Ordered registered memory. In small print, my board said it didn't support this. The memory is on its way back...but the people in customer service couldn't have been nicer...giving me an RMA number. Sent the chips back yesterday. Now have the proper memory on order, and looking foreward to a successful upgrade.

Buyer Beware. I purchased an xbox 360 for my son. It failed during the warranty and they refused to replace it even though it was in stock stating I would need to repurchase at an additional $10 and I originally had free shipping and was told they would not pay for return shipping so they sold me a bad product and made me pay $30 plus return shipping to replace it. consider a local retailer before getting a long distance rip off.  
 
FYI. the saga continues. I paid the extra money and received a replacement system. It also has the same exact problem. They refer to it as the red circle of death on the xbox blogs. after the obvious arguement they finally agreed to pay for return shipping this time. I definately feel like a sucker by doing business with this company. Im out just shy of $300.00 and still dont have a working system yet.

This review was modified by its author, mikemazzaro, on 7/26/09 8:18 PM.

At first I had ordered a GPS and they had sent the wrong one. I didn't mind since they were the same price and had the same features. But then it didn't actually work. I sent it back and received store credit. Later I use that credit to purchase a SATA NAS. They sent me an IDE NAS instead. I sent three emails to get it returned and never got a reply back. Seems like this store is nothing but mistaken orders and sloppiness.