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Store Rating and Reviews Geeks.com / Computer Geeks.com

Homepage: http://www.compgeeks.com Shop Now at Geeks.com / Computer Geeks.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Six-Month Rating: 7.41 / 10
Six-Month Reviews: 114
Lifetime Reviews: 1937
   
Lifetime Rating: 7.50 / 10 All Stores Avg.: 8.12
7.46 Pricing of Products and Services
7.08 Likelihood of Future Purchases
6.96 Shipping and Packaging
6.51 Customer Service
5.75 Return or Replacement
Show Reviews Read all 1,937 reviews below.
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1890 Ord Way
customer support email:
kristopher@geeks.com
phone:
(760) 726-7700
customer support:
(760) 726-7700
business hours (est):
Mon - Thurs 7:00am - 5:00pm PT

FAX: 760-726-7723


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 Geeks.com / Computer Geeks.com Customer Reviews - Page 4
Page 4 of 115sort reviews by:
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Reviews 46 - 60 of 1722
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Somewhat Satisfied
Reviewer: lopez17200
Click Here to See the Profile for lopez17200

9/14/09 9:21 PM
Product was to ship on the 8th. It did not ship until the 11th and as of yet I have not received it. I find this very out of the ordinary as I have order in the past and shipping was always when promised. Wonder what is going on.....

Very Satisfied
Reviewer: RooCat
Click Here to See the Profile for RooCat

9/14/09 11:05 AM
I ordered 3 items form the Labor Day sale and received all at one time very quickly. The prices were great and the items came in good order with no problems at all. I have been ordering with Geeks since they opened in the 1990's and have always been very happy with them. I always check them fist when I need something and usually find what I need at a great price.

Very Satisfied
Reviewer: Ega_beva
Click Here to See the Profile for Ega_beva

9/14/09 10:25 AM
Order was great. Saw an Aopen GeForce 7950GT video card for $40--including shipping! Order arrived intact a week later, just the card and driver disk, but for the price what do you expect. Installed with latest downloaded drivers, works fine. I would definitely order from them again.

Very Satisfied
Reviewer: mossar
Click Here to See the Profile for mossar

9/11/09 4:55 PM
This is my first time ordering. Good experience. Package arrived 9/10 as promised. Haven't opened yet.

Very Satisfied
Reviewer: maddog77
Click Here to See the Profile for maddog77

9/8/09 2:50 PM
I ordered an "open box" HP computer for a reasonable price. It was shipped to my house way faster then I expected. I fired up the computer and immediatly got the blue screen of death. I was alittle dissapointed to say the least. I called and talked to Chris, who was very helpful and got me fixed up. My experience with the support department of the company was excellent! When the need arises I will buy from them again.

Very Satisfied
Reviewer: jas-marc
Click Here to See the Profile for jas-marc

9/8/09 2:08 PM
My best reamendations in quick online service. The more questions I ask the more answers I get good pricing all in all thanks geeks

Very Satisfied
Reviewer: spencer413
Click Here to See the Profile for spencer413

9/7/09 1:17 PM
I have bought from Geeks.com at least 5 different times in 2009 so far. I always feel that I have received an exc. value with their lower prices most always and their fast shipping. Recently, I needed their customer service help with a slight mix up on a computer product and they were most gracious to me and fixed the problem immediately.  
I always look forward in doing business with them  
and give them a 5 star rating.  
Ernie,  
Fayetteville, NC USA

Very Satisfied
Reviewer: chsnutmare
Click Here to See the Profile for chsnutmare

9/3/09 1:21 PM
Very reliable, great customer service !

Dissatisfied
Reviewer: carlosaob
Click Here to See the Profile for carlosaob

9/3/09 11:35 AM
Even though I still thinking this store needs to improve on its customer service. I got a phone call after a posted my review here and at least this time somebody apologized for my bad experience.  
I might purchase from them again.

This review was modified by its author, carlosaob, on 9/3/09 1:03 PM.

Reseller Reply    
Posted by
9/3/09 1:19 PM
We would like to apologize for this atypical experience. We want nothing more than your complete satisfaction and hope that this situation does not deter you from continuing to shop with us. My direct contact information is provided below if you have any further concerns.  
 
Kristopher A.  
760-726-7700 Ext. 1263  
Kristopher@geeks.com  

Geeks.com / Computer Geeks.com
Geeks

Very Satisfied
Reviewer: jmoore77
Click Here to See the Profile for jmoore77

9/2/09 2:39 PM
One of the best value that Geeks offer. This wireless Headphones were easy to set up and worked perfect right out of the box. Highly recomend this to anyone.

Very Satisfied
Reviewer: drdaveg
Click Here to See the Profile for drdaveg

9/1/09 8:44 PM
I've ordered from geeks for years... even back when they used the whole 'computergeeks' name! ALWAYS great service, great prices, and fast shipping. I'll be ordering again.

Very Satisfied
Reviewer: dmarner
Click Here to See the Profile for dmarner

9/1/09 9:12 AM
Great Website, easy to navigate, friendly.

Reviewer: pamtro60
Click Here to See the Profile for pamtro60

8/31/09 6:05 PM
Geeks has always been a great place to order anything, we have purchased alot of computer components from them and have had great service. I highly recommend them.

Very Satisfied
Reviewer: ZephyrTom
Click Here to See the Profile for ZephyrTom

8/29/09 1:30 PM
I got my order complete and it arrived on time. They arrived today so I cannot really rave or complain about the performance of anything specifically, but spot testing all is well.

Reviewer: Bost01
Click Here to See the Profile for Bost01

8/29/09 11:22 AM
Avoid shopping here, this crew manages cheap prices by shoddy service and products. I ordered a refurb monitor/TV and it came poorly packaged and damaged. I returned it and they had no replacement for it, suggested another brand. I said I'd wait until the same top brand TV came in stock. Two weeks later I received a random budget TV and told it was deemed a suitable replacment (by the techs?), despite having told them I wanted the brand I ordered or just a refund. I had to argue with them to take that return and pay for the shipping. In the end, I got refunded but never paid for the $50 expedited shipping, so all in all I lost 25% of the payment by dealing with Geeks.com. Do yourself a favor and find another retailer, I found the same TV new at same price elsewhere.

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