One item of my order was missing.  
Geeks gave me a credit. No questions asked.  
Thanks.

I was first introduced to Geeks.com by a friend. This has been a great experience and I will always continue shopping here. The products are great and the service top notch. Thanks guys!

The product was a media player that wouldn't play the advertised types of files, defaulted to PAL (though sold where it should be NTSC), and only produced a black/white picture (though the videos were in color). Completely unsatisfactory. Geeks simply refunded my money and provided a prepaid label. Wonderful!

Excellent service, fast & reasonable shipping charges. I purchase nearly weekly which should attest to my satisfaction.

I have been a customer for about 10 years now of Geeks.com. My most recent purchase I purchased was for several items. One of the items purchased was a wireless keyboard and mouse. I didn't notice that it was Portuguese format. Rather than make me even ship it back geeks refunded me the cost of this imediately. I havent always been totally happy with all my purchases at geeks but usually do get what I pay for. I can for sure say that Geeks has always answered and took care of all my problems. I recomend Geeks.com to everyone that I know. I will always use Geeks.com for shopping from computer stuff to gadgets. Thanks Geeks for always being there.

Really nice shopping experience - store/web site is laid out well & easy to navigate - prices were good - service & delivery was quick. My first time shopping w/ Computer Geeks - i will definitely be back!

I purchased a refurbished Dell Win/XP-Pro PC from the Geeks, fast shipping, well packed great price. However it was missing an installed stated component and the recovery disk as stated in the ad. Resolved fast with their Tech Services folks. The next business day a Monday from my call on Friday I was messaged that the parts were being shipped and the issue closed. Thanks Geeks, the machine was put into service on Sunday and has been rock solid since. Once the parts arrive they will be installed. If you need it the Geeks have it! If you need it fast the Geeks offer it and well packaged never a problem all these years. Returns or failed devices ask for an RMA and it is quickly handled. Few do as well in this industry as they do. Good selection, great prices, fast shipping and Tech Support that follows through with what they promise to do. Customer Service is friendly also. A true win-win where so many others are "take your chances when you click BUY!" Thanks Geeks keep up the great work.  
 
RAD  
Chesterfield MO

11/05/09 Computer Geeks.com Third order I have placed with them. Shipped me wrong part. Called Customer Service/Tech Support. Immediately acknowledged that they made an error. Issued return authorization and advanced shipment of replacement part. New part will arrive in 2 days. All personnel(Peter-Inventory, Guy-Tech Support & Erik-Shipping) were extremely helpful and professional. Great job all around!!! I'll keep coming back.

This review was modified by its author, duwainu, on 11/9/09 12:39 PM.

I don't even know how I found out about Geeks.com, but I think somebody recommended it to me. I placed my first order in January 2002 and I have been delighted with their products ever since. I just placed my 55th order the other night. I tend to judge a business on whether I would shop there again. After seven years and 55 orders, it is safe to say that I judge Geeks.com pretty highly. I highly recommend them to everyone.

Ordered on 10/24/09, had it by 10/30/09 and in good shape. This is the normal, consistently good service of Geeks.com. Their prices are good, their website is well operated, and it is fairly easy to order from them. Thumbs up.

Part came as invoiced, and was perfect. great shop to do buisness with. Great value.

I have ordered from Geeks.com on 2 occasions. Shipping is a bit retarded but anything they told me they would give me, they have followed through with. I had a problem with a product that arrived broken and they shipped out a new one and did not ask me to return the old one. Are they perfect, probably not. But every time I try to contact them I get a prompt reply or a nice person over the phone eager to help. I would give them a 4 star rating only because of the odd shipping practices and to leave some room for disappointment in case I ever have an issue. They are a great retailer and I have purchased from them a total of 4 times, 2 through Amazon. I will surely do business with them again until/unless I have a problem and would highly recomment them to friends and family. I check their website DAILY. I think I may be addicted. And for good reason. They have great deals and great customer service

Very fast shipping. Excellent value.

This review was modified by its author, CVRS, on 11/14/09 9:34 AM.

as of 10/23/09 I still have not received my order which was to be her on the 10/22 and finally showed receipt from FedEx on 10/22 which was the day it was estimated to be delivery and when I contacted Geeks they told me that that was wrong that it was in transit to Memphis, Tn. Why would a company send somethig all most to the east cost to get it to central kansas. This makes no sense to me at all. They told me that is how they ship things. Crazy and will probable not order form them again as I did not expect to have to wait 8 days to get items form the west coast. Why send it from the west coast to the east cost and back half way across the country(waist money I guess). Order number: W4540152  
Ship date and time: 10/17/2009 at 9:39:00 am (PST)  
Shipping Method: FedEx Ground  
and this is from the email I got form Geeks on Mon 10/19/2009 10:04 AM. Why lie to customer if you are not going to ship for 5 or 6 days later. Not good business pratice. This is realy poor customer relations. Prices are good but order 2 weeks before you need it or you might be disapointed with the results. The charged me for it day after I ordered it so the had my money a week free. BAD DEAL  
 
Signed  
VERY UPSET PAST CUSTOMER  
 
order received and was well worth the wait 4 thumbs us to Geeks.com

This review was modified by its author, sonnyhel, on 11/3/09 5:29 PM.

product was received fast and in excellant condition. I'm very happy with products I have ordered from Geeks.com.