I placed my order with confidence, only to be very unsatisfied. I received my shipment, (Well, the wrong shipment!) I have tried contacting them about it, and all I get from them, is that they want me to go out of my way to get their screwed up item back to them. They could care less about making things right.
If I ran a company, and screwed up like this, I would make sure I sent the replacement (IE: The correct item!) item overnight free of charge to my customer.
It is one thing to screw up, (We all do it from time to time!) however dragging ones feet, and not owning up to it, is just unacceptable.
The item I ordered is the Logitech Z5500 5.1 set of speakers, I received the Z2300. Which is about 1/2 the size, price and weight. I don't know how someone could mistake a box 1/2 the size as another. The damn Subwoofer wouldn't fit in this small box.
I will never do business with this company again, and recommend that no one else does either. There are to many great companies to allow these shotty ones to thrive on our dollar.
This review was modified by its author, mlucas3, on
2/8/08 11:36 AM.
