The company is easy to deal with, the ordering process is simple and painless. The product arrived in good condition is a very short time. I will use their services in the future.

I have always shopped at mwave.com from when I built my first computer to buying parts here and there to my recent purchase that I bought an external hard drive. I often review other sites for prices, but never find a better deal. mwave is a site I trust and recommend to anyone. I have only had to contact mwave costumer service once when UPS thought they lost my package and the representative was very kind and helpful. Luckily UPS found and delivered my package shortly after.

I ordered the KINGSTON V-Series SNV125-S2BD/64GB 2.5" 64GB SATA II MLC Internal Solid state disk (SSD).  
This is my third SSD. Mwave had good this drive at a good price and the delivered it to my house pronto. I will buy from them again.

Placed an order over the weekend, wanted to change the shipping and they got in contact with me 9am Mon soon as their office opened. Great service! Items were well packed and arrived on time.

Beware! Order an Intel X25-M g2 80gb ssd from mwave. Prior to buying, I've sent plenty of emails asking whether it is a retail version. Their salesman said it was and I even paid priority shipping.  
 
After paying the first invoice, they cancelled my order claiming they charged me 10 dollars less. I can understand this and paid for a new invoice eventhough it meant that I would receive the product later.  
 
 
When the product arrived, it was an oem version, lacking the 3.5-5inch bracket, and there were scratches and stains on the back of the product.  
 
After contacting their unhelpful customer support, I was told that they would only refund the product price and not the shipping cost since I'm in Australia. I've paid 60 dollars for priority since I needed the product before 28th of Oct as I was going overseas. Furthermore, to send the product back would cost me atleast 20-40 aus dollars. I've even stated that I was willing to accept a partial refund for a scratched,stain and a product missing the retail parts (retail comes with bracket etc), since it is too late to buy a new one.  
 
At that point of time, another seller was selling a retail version (he guaranteed it and even provided pictures) but I chosed mwave thinking that its a bigger company and would have better customer support. Right now, I've another 4-5 days before I leave Australia on a tour.  
 
Customer support was very unhelpful and extremely slow. The person in charge would only reply 1-2 emails every working day even though she knew I was running out of time, and when I used the company's live chat, they claim that they wont handle the issue there and i'll just have to wait for their reply.  
 
If you are going to suggest a full refund, please understand this.  
 
-A full refund of the product is a waste of my money because I've already paid 60usd for shipping and I've to still pay for shipping it back to USA.  
-Right now, by the time I send the product back to USA and get the money back in the back, it would be too late to purchase a new product from another buyer.  
- Are you willing to do a replacement and mail it to an address in Singapore since I will not be in Australia at that time? or do a fair partial refund (this idea was suggested on an online forum when I asked them for help since mwave's customer service refused to even help).

This review was modified by its author, Jiv, on 10/23/09 10:41 PM.

This was a perfect transaction. I've been on the Mwave mailing list for a while, they always have interesting things to buy. In this case, they listed a Refurbished EeePc laptop, which is something I've wanted to buy for a few years, since they first came to market. The combination of a great price, $179, and a promotional $10 coupon proved too much to resist! The package got here quickly, was well packaged, and of course the laptop works great. Perfect Experience, thank you!

I live in Las Vegas, Nevada, so anytime I order from mwave, I have my items either next day or the day after. Mwave immediately handles my order and I receive what I ordered quickly. Shipping charges are reasonable, and careful perusal of the mwave newsletters and also of the website often yield shipping specials as well. I was hooked from my first purchase and have made about half a dozen orders in total. I always check mwave FIRST, and when I have done price comparisons with other online stores, mwave had the best prices. Mwave works for me and I will always give them first shot at my business. Thanks, mwave!  
 
Sincerely,  
 
wordman

This review was modified by its author, wordman1994, on 10/27/09 9:51 PM.

Quickly shipped and the mobo was assembled and tested with the cpu and the memory as ordered. Great job as always, thanks

I received exactly what I ordered and it was delivered quickly. I will use MWave again.

Superior service as always. Ordered a custom built PC on Sunday and requested pick up on the following Sat. Received a call on Monday that it couldn't be built that fast. Wed got another call that indicated I could pick up my machine on the Sat as requested.

Purchase a Vizio 24inch tv from MWAVE best refurb tv i ever brought.

mWave.com had the merchandice I sought. The descriptions were clear and concise. I ordered the merchandice and it was delivered in a timely manner. The items were well packaged and received in good condition.

excellent service, accommodated last minute changes to the order. only problem was unavailability of one desired product, substitution costing extra $25 or so. however, fast service with shipping well worth it.

I love shopping at mwave. I never go anywhere else for my computer part needs. They always have the some of the cheapest prices. The assembly and testing is a great benefit. The packages have always been delivered in excelent condition and on time. Love it.

Wonderful customer service, took care of return in a fast and professional manner