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Store Rating and Reviews Mwave.com (also: stores.shop.ebay.com/Techtreasure)

Homepage: http://www.mwave.com/ Shop Now at Mwave.com (also: stores.shop.ebay.com/Techtreasure)
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.23 / 10
Six-Month Reviews: 294
Lifetime Reviews: 2657

   


Lifetime Rating: 8.55 / 10
All Stores Avg.: 8.12
7.84 Pricing of Products and Services
8.68 Likelihood of Future Purchases
8.58 Shipping and Packaging
8.27 Customer Service
7.56 Return or Replacement
Show Reviews Read all 2,657 reviews below.
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COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
20159 Paseo Del Prado, Walnut, CA 91789
customer support email:
service@mwave.com
phone:
800-234-3358
customer support:
800-251-4648
business hours (est):
8:00am - 6:00pm Mon-Fri

FAX: 909-839-7681


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 Mwave.com (also: stores.shop.ebay.com/Techtreasure) Customer Reviews
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Reviews 1 - 15 of 1946
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Featured Customer Review
Very Satisfied
Reviewer: SuperNadeOCF
Click Here to See the Profile for SuperNadeOCF

6/29/09 3:44 PM
I have shopped at mwave before and I am very satisfied with their service. I purchased an Intel X25-M SSD that was on sale. My order went through within the hour and the item shipped out by the next day via USPS. A hassle free transaction.  
 
The item was well packaged and arrived as expected. The best kind of service is one where there is no need for service.  
 ... Read More


Very Satisfied
Reviewer: ModernCelt
Click Here to See the Profile for ModernCelt

11/19/09 12:55 PM
MWave not only offered the best price on the computer case I was shopping for, but they also had excellent pricing on power supplies. Because they would combine the shipping and I could order both from the same vendor I purchased both from MWave. Had they not made the suggestion AND had a very good price, I may have settled for a lesser power supply.  
 
I give kudos to MWave for their site, prices, and add-on suggestions. I will absolutely shop there again and recomend them to others.  
 
Thank you MWave!

Very Satisfied
Reviewer: IUGeGJHd
Click Here to See the Profile for IUGeGJHd

11/19/09 11:57 AM
I used mwave's will-call option. It took all of 10 minutes after I arrived to pickup my order. The staff was very friendly, and my hard drive works just fine.  
Very impressed

Very Satisfied
Reviewer: rsmossutah
Click Here to See the Profile for rsmossutah

11/19/09 11:15 AM
Mwave has been my major source for computer parts for 3 years now. Their selection is great, prices are generally lower than Tiger Direct, and they are extremely fast in processing and shipping orders. Their customer service department is very efficient at handling any problems or returns. I would highly recommend Mwave.

Dissatisfied
Reviewer: alex179
Click Here to See the Profile for alex179

11/19/09 10:20 AM
Just bought the latest Intel X25-M G2 160GB SSD from here. Paid $22.43 extra for overnight shipping. It ended up taking four nights. I understand the payment took one day to clear. It was shipped on a Friday. I expected to receive it the next day which was a Saturday. Saturday is a business day for UPS. Tried to do a live chat but the window just keeps closing. Says in the paragraph above where you enter your info that you'll receive a response. Then why is it called Live Real Time Chat? Never received a response. I feel I should be refunded the extra I paid for Overnight shipping.

Very Satisfied
Reviewer: brohaly
Click Here to See the Profile for brohaly

11/18/09 5:13 PM
Very impressed with your company, will strongly consider using Mwave.com again for future purchases. I picked up my dvd recorder from the  
St. Catharines, Ontario, Canada Post Office, 7 business days after ordering. Keep up the good work!!! .

Very Satisfied
Reviewer: intimadatorsquiz
Click Here to See the Profile for intimadatorsquiz

11/17/09 6:49 AM
I've been using Mwave for about 8-10 yrs and have never had any problems with them. I think there prices are good along with the service and quality of the items.

Very Satisfied
Reviewer: FM_flare
Click Here to See the Profile for FM_flare

11/16/09 9:39 PM
Despite tax and shipping, which depends upon your residency, Mwave offered competitive pricing that were less than the costs of Amazon and Newegg.  
 
The order process was hassle free and automatically applied a $10 Google coupon automatically and shipped the following day. Not seeing it until checkout can be either a plus or minus; it's a pro considering you don't have to enter a coupon code, or a minus if you're not sure whether it's going to be applied. The former is probably a small thing but I like the spirit of what they're doing.  
 
I'll definitely keep them in mind for future purchases.

Very Satisfied
Reviewer: mikeandaya
Click Here to See the Profile for mikeandaya

11/12/09 8:01 PM
Ordering item was great without any problems. Would deal with again should the opportunity arise.

Very Satisfied
Reviewer: penalosap
Click Here to See the Profile for penalosap

11/11/09 10:15 AM
no problem placing & receiving my order. website is user friendly, order came on time. no problems so far. I will recommend mwave!

Very Satisfied
Reviewer: bummer
Click Here to See the Profile for bummer

11/11/09 5:33 AM
You get great service and it is quick getting your items.Great doing busness with you.

Very Satisfied
Reviewer: heimex
Click Here to See the Profile for heimex

11/9/09 8:58 PM
I have an overall good experience with Mwave.com during the past 5 years.

Very Satisfied
Reviewer: chucke44
Click Here to See the Profile for chucke44

11/9/09 7:14 PM
I have made multiple transaction with MWave.com because of their very large inventory, great prices and fast processing. I especially like the discount that is offered when ordering $100.00 or more. Customer Service responds rather quickly when there is a problem or one just has a question. I find myself shopping there more often each time I am about to make a purchase.

Somewhat Satisfied
Reviewer: baddjuju
Click Here to See the Profile for baddjuju

11/9/09 10:55 AM
Order went through and was shipped right away. Customer service was very helpful. Shipped ground but received product the next day. Very pleased. However my product was missing parts and now I have a computer case that I can not use until I receive the parts. I now have to deal with the Manufacturer to get the parts. Bummer. Productivity is down! I forgot to mention that the website has a coupon for ten dollars off that does not work. Didn't receive a discount.

This review was modified by its author, baddjuju, on 11/9/09 10:57 AM.

Very Satisfied
Reviewer: cacoast
Click Here to See the Profile for cacoast

11/9/09 1:07 AM
Coolmax CUG-950B ATX12V power supply is the one for the latest desktop CPU's and drives. My setup included AMD Phenom II x4 955 Black Edition on ECS A790GXM-AD3 Motherboard with 3 Western Digital 1.5TB Raid5, ASUS Radeon HD 4670 1GB PCI Express 2.0 x16 Video and Sony 24X SATA DVD/CD Drive.  
Cables all routed out of the air stream and with the choices available I was able to get just what I needed without having a bundle of wires dangling in the case and have more than enough power for future up grades to crossfire video cards. Cables all have sheaths to keep spaghetti syndrome in check and the best part is the price, @ just under $100, the best bang for the buck on a power supply

Somewhat Satisfied
Reviewer: fsmith9474
Click Here to See the Profile for fsmith9474

11/8/09 7:58 PM
Equipment seems to be good. The microphones I purchased for under $13 are a great value. The instruction for the mixer are poor to non-existent. I guess that is part of the reason the equipment is so inexpensive.

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