I see why so many of these reviews are bad. I purchased a system from them through TigerDirect a year ago, and have been having problems with it ever since. I can't upload anything, it continually freezes. I sent it to them to repair twice, the first time it came back worse than when i sent it in. It didn't take long for it to start acting up after the second "repair". I think they are a bunch of rip offs. NO ONE SHOULD BUY ANYTHING FROM THEM. EVER!!