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Store Rating and Reviews Amazon.com

Homepage: http://www.Amazon.com Shop Now at Amazon.com
Six-Month Rating: 7.80 / 10
Six-Month Reviews: 124
Lifetime Reviews: 1673
   
Lifetime Rating: 6.53 / 10 All Stores Avg.: 8.12
7.44 Pricing of Products and Services
7.87 Likelihood of Future Purchases
7.18 Shipping and Packaging
6.84 Customer Service
7.10 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 1,673 reviews below.
  
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 Amazon.com Customer Reviews - Page 5
Page 5 of 104sort reviews by:
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Reviews 61 - 75 of 1548
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Very Satisfied
Reviewer: miccai
Click Here to See the Profile for miccai

8/24/09 9:43 AM
Great shopping experience and many choices. Fast Shipping.

Very Satisfied
Reviewer: frooggync
Click Here to See the Profile for frooggync

8/22/09 1:09 AM
Once again amazon came through. Needed a part by the weekend, they had it on Thursday, I had it on Friday. Thanks!

Very Dissatisfied
Reviewer: Sabre39
Click Here to See the Profile for Sabre39

8/20/09 8:55 PM
My wife and I regularly order from several online retailers, and none have been as disappointing as Amazon. Our two Amazon accounts have been broken into three times, while we've never had any other retailer's account compromised. Amazon's customer support has ranged from completely unhelpful to downright rude. Amazon does have good prices on some items, but I'm willing to pay more just to avoid the hassle of calling Amazon to dispute charges for hours on end and still resorting to disputing the charge with the credit card company. My advice is to stay away from Amazon until they find a way to keep your account secure like everyone else already has.

Very Satisfied
Reviewer: windsor
Click Here to See the Profile for windsor

8/19/09 9:53 PM
Amazon has always been a great for me. I use them several times a month. Everything ships in time. Real-time inventory is great, the privacy settings are most welcome. There's not much else to say.  
 
There are two downsides that come to mind. The front page still seems quite cluttered to me. It's clearly a matter of preference and I would be appreciative if it were more streamlined. Also, when you sort items by price, it takes into account used items as well. This makes sense somewhat, but it makes it more frustrating for the majority of customers who simply want brand new and sealed.

Very Satisfied
Reviewer: poetbill57
Click Here to See the Profile for poetbill57

8/19/09 4:14 PM
As Usual, Amazon.com had the "hard to find selections" in music, delivered quickly and the quality of product is outstanding.

Very Satisfied
Reviewer: goldstein20
Click Here to See the Profile for goldstein20

8/19/09 3:47 PM
Excellent price and product and delivery as promised.

Very Satisfied
Reviewer: ddt2318
Click Here to See the Profile for ddt2318

8/14/09 4:23 PM
The above number is the Order number.  
I find doing business with Amazon very satisfying. They almost always have the lowest prices I can find.

Neither Satisfied Nor Dissatisfied
Reviewer: phoenix777
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8/11/09 7:13 AM
The items from Amazon are good but they need to improve their shipping speed.

Reviewer: consumerlawyer
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8/10/09 9:21 PM
I had a bad experience with Abe's of Maine and cannot recommend this company. The organization publishes a nice web site and offers competitive prices. However, their sales tactics are, in my opinion, unethical. I orderd a HDTV from Abe's of Maine via their toll free sales line. I completed the order via telephone and inquired of the free shipping advertised on their web site. That's when the "bait and switch" started. I was urged to upgrade my shipping to their "kit glove" option which assured my TV would be shipped door to door by an insured, reputable company. Unfortunately, the TV arrived damaged. I called Abe's and reported the matter. I was assured a representativve would call to arrange for a replacement TV. Noone ever called. I called repeatedly to inquire of the status. Each time I was told a replacement would be sent. After several days of hearing the same story, I called to cancel my order. I was then told I could not do so as a replacement had just been shipped. I never received the replacement TV but was charged $400 shipping on my credit card for the replacement TV.  
I would not do business with this company. Unfortuntely, I now find myself having to file suit to address this unethical business practice and obtain the $400 credit due.

This review was modified by its author, consumerlawyer, on 8/14/09 9:42 PM.

Very Satisfied
Reviewer: IsraeliteRian84
Click Here to See the Profile for IsraeliteRian84

8/10/09 8:20 PM
Thank you for the great prices on your books, I found what I was looking for without a hassle or a ridiculous price. I will keeping shopping on Amazon! THANKS AGAIN!

This review was modified by its author, IsraeliteRian84, on 8/20/09 9:06 PM.

Very Satisfied
Reviewer: akbajwa
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8/10/09 1:52 PM
The best store on earth....

Very Dissatisfied
Reviewer: indignant
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8/8/09 9:42 AM
Ordered a GPS unit from a contract seller; then notified that seller was forbidden by Amazon to complete the sale - after my credit card had been charged! Ordered GPS unit from a different contract seller. Credit card charged immediately. Never heard a word from 2nd seller. Emailed seller through Amazon's system, but no response. After 5-6 days, I called Amazon to complain, and they told me that I'd have to wait about 3 weeks to file a claim? They would not allow me to cancel the order, or refund my credit card. After 3 weeks I tried to submit a claim, but the Amazon website claim submission system would not allow me to proceed. So, I called customer service (oxymoron when applied to Amazon.com), and had to deal with a rep whose first spoken language was not English. I had to ask the rep, no less than 4 times, to speak more slowly and clearly - and finally gave up trying to understand him. I sent customer service an email telling them I had no idea what the next steps in the claim process were. They emailed me back to say the process would take another 2 weeks! So, Amazon has at least 2 sellers with offers displayed online that don't or can't sell their merchandise, and don't respond to emails. But Amazon.com takes 5 weeks to refund my money! I'm done with Amazon, even if I have to pay a higher price elsewhere!

Very Satisfied
Reviewer: Emily1230
Click Here to See the Profile for Emily1230

8/7/09 9:21 PM
I'm an Amazon Prime member and love Amazon. The 2-day free shipping with my membership is great. Their customer service is also top notch. I'm an Amazon customer for life!

Very Satisfied
Reviewer: AnthonyJohnson
Click Here to See the Profile for AnthonyJohnson

8/6/09 10:23 PM
I am a member of amazon prime... and I have had nothing but great service, low prices and super fast shipping. Love them!

Very Satisfied
Reviewer: bidfrenzee
Click Here to See the Profile for bidfrenzee

8/5/09 1:58 PM
Excellent remote. Works with every component I've connected to it. Won the item on BidFrenzee.com and couldn't be happier!

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