Ordering PS3 game from Amazon, and my PS3 has some problems with reading the disc. Amazon.com paid the postage for the return and exchange with no hassle.

Have heard good things about this store but unfortunately had a very bad experience with them ordering a Samsung TV.  
 
Ordered the TV as a birthday present with plenty of time to spare as it was a little over 2 weeks away. Initial arrival date was about a week away, and then it got delayed to 2 weeks which was still okay just annoying. The TV arrived missing a part however so it could not be set up, and amazon would give no help saying that they don't open the boxes before they send them out.  
 
Told me I had to find the part myself and they would give me no discount and now the TV definitely won't be ready in time.

Excellent service as always! I love this company b/c of the ability to check on their dealers and their reviews before you buy. Amazon's use of paypal is a big help too! Love this company, Love their service and prompt shipping!!! can't wait for my other goodies!!!  
 
received my other purchase today 9/9/09... awesome product! super fast delivery! very impressed!  
 
9/21/09 Once again Amazon has not failed me! i ordered a 4gb Sony flash. it was genuine and i now have a place to safely buy memory cards!

This review was modified by its author, crimsonkimono, on 9/21/09 8:10 PM.

Great place to shop online really. Ordered for a DVD set via amazon and had it delivered in 2 days. Its worth noting that the DVD (a David Gilmour rare set) was not available any where else at the price amazon was selling it at.  
 
I will always shop with amazon for my music and books.

Usually when I am looking for a product I will check Amazon for price and availability. I have always been very pleased with the products, prices, and timely arrival from Amazon products. Lately I have had some problems with Amazon Marketplace vendors, but Amazon stands behind their guarantee and makes things right. I consider Amazon to be a very good merchant.

Ordered a refurbished TomTom One 130 GPS. Was very pleased with the unit until it failed two days later. A quick visit to Amazon's website & a few minutes later a prepaid shipping label was on my printer and a replacement was on-order. Three days later, I had my replacement & shipped the first unit back. My cost: $0. Can't ask for a better returns policy. You can't help but like Amazon! I'm not crazy about mail-in rebates, but it's worth it [to me] to get a GPS unit for $50 w/ free shipping. Amazon has become my first stop when I shop online.

I think it is tuff to rate Amazon since it has so many subvendors...I have even sold my stuff on Amazon. So, in general Amazon Direct is excellent and most of the subvendors are good. This review is for Amazon Direct.

This is not my first purchase from Amazon.com, I have too many transactions to count from shopping with them. Sometimes amazon.com has the lowest price around, and a lot of items totaling all together of $25.00 or more will qualify for free shipping, so whenever I try to do an order from them, I buy everything all together in one order to make it at least $25.00 to get the free shipping. Sometimes however, amazon.com might have an item that is priced higher than other stores, and other times their prices blow away the competition. But offering free shopping on orders of $25 or more is what's makes the deal better alot of the times, plus being able to use bing cashback on amazon for certain items is also a plus. I must say a few items I received from amazon.com arrived damaged, or not working, but amazon.com did not give me any hard times or question me at all of the damaged or un-working mechandise, they simply either sent out another item, or refunded all of my money back. I also like using amazon.com site to find out more information about a item I am looking to buy and also getting to see some good pictures of the item as well, amazon.com provides nice detailed information about all of their items included date it was first available on their site, weight of item, and dimensions of item, etc. It's very helpful information and it is also accurate information, I will continue making purchased from amazon.com as long as I am living and they are in business. Thank you.

I have ordered many items over the years from Amazon and my order for a camera lens was available here at the same price as B&H or Adorama. The shipping was free at Amazon and they sent the packet in two days. The customer service is absolutely one of the best.

This review was modified by its author, balaji.lakshmin, on 9/12/09 10:45 AM.

the shippment was very fast and new item, I always like to order from Amazon because i trust is always.

I ordered a wifi adapter for my pc from amazon - the price was right and the product arrived quickly and works great!

This review was modified by its author, monlee, on 8/29/09 3:44 PM.

I ordered a canon camcorder, sd card and case on 08-20-09. Amazon stated it was in stock and would ship on 08-26-09. I feel this is unacceptable already to wait 6 days to ship and who knows how many more to receive, but I ordered anyway. Now I receive and email telling me it's not in stock until 09-07-09. Customer service spoke to me as if I was in error and should have known better. I've cancelled my camcorder and the other 2 will follow when I find replacements.

As I was already on this site I figured I'd write the review for Amazon. The invoice number and date are really not so relevant as I order stuff from them all the time, ranging from $5 to $800. Every delivery has been perfect (really!) over the past several years, with literally zero errors... ok, the one time I bought a subwoofer which had dimensions quite different from the product page. I informed them and they promptly took it back AND paid shipping both ways. Since becoming a Prime member a couple of years ago I buy even more.

Great! Everything came in as expected and quickly.

i have never ever had a problem with anything i have ordered from amazon, their customer service is amazing. once i got a lemon DVD recorder and they replaced it for free & sent it overnight.  
 
this particular order was filled perfectly, exactly, and arrived before they said it would.  
 
i have a visa card from here & try to buy things at least once every six weeks.