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Store Rating and Reviews DiamondonNet

Homepage: http://www.diamondonnet.com/ Shop Now at DiamondonNet
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.17 / 10
Six-Month Reviews: 3
Lifetime Reviews: 18

   


Lifetime Rating: 9.72 / 10
All Stores Avg.: 8.15
8.33 Pricing of Products and Services
8.33 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 18 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
Sales@DiamondonNet.com
phone:

customer support:
1-800-516-1412
business hours (est):
Monday - Friday  
9:00 am - 6:30 pm PST  
Saturday  
10:00 am - 6:00 pm PST

FAX:


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Trust and Ethics Policy
 DiamondonNet Customer Reviews
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Reviews 1 - 15 of 18
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Very Satisfied
Reviewer: Blwnsnk
Click Here to See the Profile for Blwnsnk

7/14/09 7:36 PM
A+++ I would recommend DiamondonNet.com to everyone. I purchased a Beautiful diamond eternity band setting from them. Very Fast responses via email and phone, fast shipping, great prices, good quality, etc. Overall a top notch transaction, and I am very Pleased.  
 
Thanks so much to everyone at DiamondonNet.com

Very Satisfied
Reviewer: Karl Trahan
Click Here to See the Profile for Karl Trahan

6/22/09 7:37 AM
I ordered a special built engagement ring. Working with DON was easy, the order was on time and what I received was way beyond my expectations. The diamonds were absolutely beautiful and the ring was outstanding. My fiance has received breathtaking comments from everyone who has seen it. I have to say that if anyone wants to buy diamonds and or rings, then there is only one place that you can trust-Diamondon Net.  
Karl Trahan  

This review was modified by its author, Karl Trahan, on 6/22/09 7:43 AM.

Very Satisfied
Reviewer: M.J.
Click Here to See the Profile for M.J.

4/20/09 10:30 PM
Customer service was excellent. I was getting feedback very quickly with complete information. In comparison with other jewelers, the prices and quality of products are more than reasonable. I would recommend diamondonNet.com to anyone who is looking for great diamond engagement ring.  
I have also checked there reputation online and BBB looked to me probably the best online source, I wished I would know them before.  
MJ  

This review was modified by its author, M.J., on 4/23/09 2:00 AM.

Very Satisfied
Reviewer: Beandippa30
Click Here to See the Profile for Beandippa30

3/4/09 8:40 PM
Our first and only order with DiamondonNet was not fulfilled as the actual stone/diamond had already been sold. I guess that happens sometimes. Needless to say, we were extremely disappointed to find out the news, however, the company generously offered us a comparable. The comparable stone had better grades and was listed at a higher price. To further accommodate their customers, DiamondonNet offered us the comparable stone at the same price we paid for our first order. We had a great experience with DiamondonNet and highly recommend the company to all diamond buyers.

Very Satisfied
Reviewer: dbga
Click Here to See the Profile for dbga

2/5/09 12:56 AM
I had a wonderful experience with Diamond on Net. I purchased a beautiful engagement ring for my girlfriend. It was delivered promptly and everything was in order. The people I spoke to on the phone were very helpful and pleasant. The best part is I paid about half of what a similar ring would have cost me at the local jewelry stores. The local stores all made a point of badmouthing the internet jewelry stores, but they were completely wrong. Diamond on Net did a great job.

Very Satisfied
Reviewer: carebearstitch
Click Here to See the Profile for carebearstitch

12/27/08 2:10 PM
They have the best customer service of any company I have ever dealt with. I have wanted a pair of asscher diamond earrings for a couple years and after spending some time researching they had wonderful prices and beautiful diamonds.

Very Satisfied
Reviewer: Valarie
Click Here to See the Profile for Valarie

12/18/08 9:39 PM
After much research on diamonds, we decided to purchase my 10 year anniversary ring for Christmas. I searched high and low for a three stone princess cut, 2 ct. ring in white gold.I looked at a few at the local jewelers in my area and couldn't find what I was looking for at a reasonalbe price. I searched the internet and found DiamondonNet's website. They had exactly what I was looking! At first, I was very skeptical so I did a little research on this company through BBB (Better Business Bureau).  
 
Their customer service was very helpful and they reassured me that if I wasn't satified with my ring, I could return it in 30 days with no questions asked. I placed my order, recieved the ring on time and had it appraised at a local jeweler. My ring appraised for $3000 more than I paid. We are very satisfied. Thanks DiamondonNet, I will definitely purchase my future diamonds from your company.

This review was modified by its author, Valarie, on 12/27/08 9:05 PM.

Very Satisfied
Reviewer: heui
Click Here to See the Profile for heui

12/14/08 1:34 PM
Bought this item a year ago and when they requested for a feedback about my purchase, I'm very glad to do so because they were very helpful with my purchase. The price was a good bargain and the quality was very good. My girlfriend was so happy about her gift. I definitely recommend them to everybody and in fact ive recommended to a couple of my friends who were also very happy about their experience.

Very Satisfied
Reviewer: c5vettster
Click Here to See the Profile for c5vettster

11/4/08 7:49 PM
I greatly enjoyed the process of purchasing from the DON. I found their website to be very well constructed and offers of stones and settings were very extensive. But of course it is the price that really caught my attention. I was on the market for a 1.5c diamond set in platinum and did considerable reseach/price comparisons among other website and local dealers including costco. All-in-all, DON was most sensibly priced and thus they got my deal.  
 
The ordering process was seamless. The ring arrived just when they say it would with full range of certifications.

Very Satisfied
Reviewer: Kevinon405
Click Here to See the Profile for Kevinon405

10/26/08 12:04 AM
We searched a lot of places before we found diamondonnet.com. The show of customer support and professionalism was simply amazing. Also, the quality of the diamond I got on diamondonnet.com far surpassed the quality and clarity of any diamond I saw on Blue Nile or any other website out there. I will make sure my husband buys all my anniversary rings, wedding presents from diamondonnet.com.  
Thanks a lot for a great deal.

Very Satisfied
Reviewer: antczak
Click Here to See the Profile for antczak

10/23/08 8:34 PM
I wanted to upgrade my wifes engagement ring setting and she fell in love with a setting on Diamondonnet.com. We spoke with Bijan about the setting and he sent us one on consignment to see if we liked it, he also sent another one that he thought we might like. My wife liked the original setting and he actually redesigned it to suit my wifes diamond. In the beginning, I was nervous about the transaction because it involved mailing the company my wifes current ring to have it set in the new setting. Bijan was very patient and understadning he was there to answer all of my questions and communicated clearly with us all the way.  
 
I was also under a time constraint and needed the ring here by today actually, he was able to get it ot me two days before I needed it so I could give it to my wife before I left for overseas. My wife is so happy with her new engagement ring, we will definitly be using Bijan in the furutre when I upgrade her wedding band.

Very Satisfied
Reviewer: ecalexander
Click Here to See the Profile for ecalexander

10/3/08 11:32 AM
I selected DiamondOnNet based on the highly favorable ratings that they have received recently. I can only add to that, and say that the service I received was outstanding!  
 
Operating under a very short time frame prior to our engagement, the staff at DiamondOnNet was very accommodating, to the point of emailing me photos of selected settings and stones, and even creating Photoshopped mock-ups of the setting, while it was still being cast.  
 
I also give my highest appreciation and commendation to Bijan Shams, for (1) pointing out that the stone I had originally selected had a visible flaw, and recommending one that was of far better quality, (2) working with me on a short timeframe to cast a custom setting, (3) accommodating my request for Saturday FedEx delivery, and (4) personally calling me, at 7:00 AM local time Saturday for him, to confirm that I did receive the ring, after FedEx had screwed up the delivery instructions.  
 
My new wife and I can say truthfully that DiamondOnNet created the most beautiful setting, with a fabulous round center stone, that we have ever seen. We will certainly be ordering from them again, soon!

Very Satisfied
Reviewer: drbiochemist
Click Here to See the Profile for drbiochemist

9/15/08 9:21 PM
I purchased a 1.33 Ct. 3-Stone Platinum ring amost a year ago for my wife for our 10 year anniversary. At the time, I looked at other stores but the prices were too much. I had planned on spending no more than $3000.00 and I still wanted an excellent price. Well, in traditional jewelry stores a 1 Ct. platinum setting was more than $4000.00 and so I went to the internet.  
I have always bought from bluenile.com, but their 1 Ct. platinum ring was $3300.00 and the diamond characteristics sucked. Don't get me wrong, the ring was beautiful and I know bluenile to have excellent quality, but the prices were still too high.  
I just happened to find DiamondonNet.com and was skittish at first but, after doing a little research about the company I felt a little better. I admit that everytime I shop online with a company I never heard of, I get nervous about getting ripped off. Well, I took a chance and placed an order for the 1.33 Ct. ring and a little while later DiamondonNet.com called me to confirm the order and made sure that everything was correct with the order. I felt even more at ease. The ring was constructed and overnighted to me via FedEx and I was amazed at the beauty of the ring.  
The ring was a 0.80 ct. platinum setting with color F, clarity VS2-SI and the center diamond was color F, clarity VS2. The total cost of the ring was $2300.00 and I had it appraised at $3275.00.  
To this date the craftmanship of my wife's ring has been exceptional and I highly recommend DiamondonNet.com. The only problem I have is our 11 year anniversary is coming up and she now wants the eternity band to match the ring.  
Thanks DiamondonNet.com.  
 
Sincerely,  
Mark Stevens

Very Satisfied
Reviewer: freemanmark
Click Here to See the Profile for freemanmark

9/15/08 6:07 PM
The ring was absolutely beautiful. I was very hesitant ordering such an expensive item through the internet, but I will stand behind Diamondonnet anytime. I will be doing more business with them in the near future, and have referred my fiancee's parents to the company as well. Definately a great source and very helpful on the phone.

Very Satisfied
Reviewer: Marry Jo
Click Here to See the Profile for Marry Jo

9/2/08 4:48 PM
Trust, Trust, & Trust.  
Absolutely incredible! Beautiful setting, and excellent customer service in working with me to produce an absolutely perfect ring for the occasion.  
We will recommend you to all our friends, Diamondonnet prices are really low as they advertise,Thank you to Sam and the team.  
Marry  

This review was modified by its author, Marry Jo, on 9/2/08 4:52 PM.

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