OK, This was my first purchase from Buydig. I was a little hesitant at first to stray from my usual vendors but I took a chance. The price was excellent for the product. I did have an issue and with shipping and WOW, after calling customer service my issue rapidly became a non issue. I spoke with Joseph who took it upon himself to resolve this with absolutely no stress to me. This will earn repeat business from me. You can not go wrong with these guys!!

Fast shipping, good service, good prices

Ordered 2 camera batteries that are extremely difficult to find. Was a little worried about buydig.com b/c of the ratings/reviews that I've read, but I decided to try them out anyways. Glad I did! Products shipped quickly, I was given tracking information and products arrived today. Very happy with service, communication and results. Would buy again in the future.

My experience with BuyDig was terrible. I ordered a 42 inch Panasonic TV on Oct. 12th and received shipping confirmation the 13th. I made an appointment and took off work for the delivery only to get a call that night to inform me the TV was out of stock. I was assured it would arrive in two days. It did not. I called BuyDig and they assured me it would then be in the following Tuesday. No apology and no compenstation for my lost wages. Called the following Tuesday and was told no, not until the next Monday or Tuesday would it arrive. I expressed my disatisfaction and the customer service rep cancelled my order.  
My experience with BuyDig was like trying to buy a TV from the Sopranos.

Great buying experience. I phoned to verify stock status because the camera I wanted was brand new and in very short supply. The order was perfectly recorded and executed by sales rep "Ray." He was helpful but not pushy. Even though my credit card company held up the sale to confirm that I had actually placed the order, BuyDig did not bump my scarce product from the queue. Their status-updating emails were prompt, thorough and clear as was their response to my phone query. Packaging and shipping were perfect. The product arrived sooner than I expected. Their price was as low as any of the reliable vendors were offering and they had stock earlier and offered free shipping unlike some of competition.  
I'm encouraged to purchase from them in the future.

On June 7th I purchased an Acer Aspire Notebook  
8.9 inch Notebook from Buy Dig. It never worked and I returned it to Buy Dig for replacement or repair. I live in Bolivia and I took the notebook out of the box when I traveled to Bolivia to save space in my luggage. When I got to Bolivia the computer never worked. I was told to take the computer to the local Acer representative who said he could not fix it. In June I returned the Acer to Buy Dig, and my experience with them has been a nightmare. First I was told that the computer which was shipped in mid June was not received, yet I have a fedex signature receipt saying that it was received at the warehouse on Junbe 25th. The Buy Dig customer service representative gave me different messages almost every other day. After saying that they did not receive it, weeks later they said they did, and then the real horrible experience began. They said they would replace the computer and then said they would not. They offered to return the broken computer to me, and then said they would issue a refund. In truth all they did was stall and said that they could not receive the computer because it was not in its original packaging. I explained the truth, that I no longer had the packaging. And I said they could repair the computer and send it to me at an address in the US. I finally have had to go back to Mastercard to get their assistance in addressing this. I would never ever recommend BUY DIG to anyone. They might be okay if you have no issues with your purchase, but if you have a problem be prepared. My advice would be to go elsewhere for your purchase as this is not a reliable business. Gary Shaye

This review was modified by its author, gshaye, on 10/18/09 5:04 PM.

There's always a bit of trepidation when it comes to ordering from a site for the first time. You read the reviews, but you tend to question the validity of the reviews.  
 
I saw BuyDig had an excellent rating from most customers and decided to purchase. The item I purchased, a Hoover canister vac, had the best price I could find on the entire net. The online order process was easy to navigate, and the confirmation of the order came quickly. The vac was shipped within 2 days, and I had my item within 5 days. The vacuum was exactly as described, and arrived in perfect condition.  
 
I would rate the BuyDig experience on a par with other companies I have admired and used on a number of occasions - Newegg and Buy.com They all offer excellent pricing, excellent service, and quality products.

UPDATE 10/01/2009  
I was contacted by Joseph from BuyDig.com, he's a review analyst and he was definitely their best customer service representative. He explained me where all the issues came from and fixed everything he could.  
My package was shipped out promptly and I'm waiting for it to be delivered today. Joseph also offered me a professional surge protector for free. It was also shipped the same day, and will be arriving tomorrow.  
After all, just the fact that somebody actually was interested in my case and acted gives them a big plus. I understand that sometimes some bad things may happen, they could have fixed it the day I called for first time. They didn't, they just actually made it worst with harsh customer service, but a day later the situation was totally different.  
 
I can say, that I am satisfied with the ending of that story, and eventually they made me happy.  
 
In the future if any of You decide to buy from BuyDig.com make sure to call them ASAP as this will help speed up the processing and shipping process.  
 
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Terrible experience before I even got the product!  
After 3 business days waiting for tracking info I tried to call them. It turns out, that they decided to close on a minor holiday at first. So the day I'm calling was actually 2nd business day for them (to bad, for me it was 5th).  
Next thing I know is that my order wasn't even processed yet (Item is in stock and it says it ships in up to 48 hours!). Next thing I'm being transferred between departments and eventually somebody decides to hang up on me! What a surprise!  
 
After calling them 2 more times I'm finally being transfered to Billing department, since it turns out they have to confirm my identity before they process anything. WELL THAT'S GREAT, BUT I PAID WITH PAYPAL, I HAVE CONFIRMED ADDRESS ON, AND THEY KNOW ABOUT IT!!!  
 
Besides that the invoice was billed on the day I placed an order! So tell me how can You not process or ship my order, because You have to confirm my Identity .. and YOU TAKE MY MONEY FIRST! What a Bull*** !!!  
 
After all, not even one of employees I talked to introduced itself. All you hear after somebody picks up is: "order number please" ... so you give them the number ... then you hear "Your name", it's almost like fu**ing in prison registration!  
 
I don't know where all the positive feedback came from for this so called store came from, but real customers like I'm will not be happy buying from them.  
 
I should have order my Home Theater from Amazon insted of trying to save 20$, and I would have got it already. Now they told me that I should receive it by the end of the week. Hell YEAH !!! And by You a week ends on ??? Probably next wednesday, since You run Your business by different calendar than the rest of the world.  
 
DO NOT BUY THERE !!!  
Look for better stores. Amazon have most of their stuff cheaper, and if not it's not worth to save 3-5% and run into all this bull**t !!!  
 
I WOULD NEVER BUY FROM THEM AGAIN !!!  
PLEASE DON'T WASTE YOUR TIME !!!  
DO NOT BUY THERE !!!

This review was modified by its author, bednarek.lech, on 10/1/09 11:47 AM.

Purchased Canon Powershot A1100. Product came as advertised. no surprises. so far, so good

I'm very sorry but when ordering a 24h delivery I assumed that BuyDig would at least try to confirm the order in the morning and not send me an email at noon.  
 
I cant understand why are you offering this 24h delivery time :(  
 
The camera was meant to be a birthday present -  
It wont be as wont be with me for another 2 days.  
 
Please don't order at BuyDig if you are in a hurry.

I ma really satisfied with my purchase with buydig.com. The delivery was amazing and the product is great.

This review was modified by its author, himanshujain60, on 9/23/09 11:50 AM.

This is one of the best online shopping experience I have ever had. I was skeptical as I was buying Sony XR500v which cost around a $1000 and it is big amount if I get into any non-sense. There are so many site which had reviews about selling gray market products which are good by have problem when it comes to warranty. My camcorder arrived within 2 days of ordering. I had to make a phone call to confirm my address on Paypal which was in "unconfirmed" state as I have recently move. Everything was smooth and cool. I was amazed by the service and the price offered by this site. 946 as opposed to other gray market websites which are selling for higher prices. I loved it. I was also skeptical about reviews to this site as you never know whether it is a fake review or a genuine one, but this one is for sure a genuine review. I high recommend doing any business with them. One or 2 customers will always have issues with every merchant but this one is fantastic overall. Do condsider this site. I was amazed as nextag and pricegrabber weren't listing this site at all. Proabably they list only site which sell gray products. I will give millions of stars to this experience and not nust 5 star.

I strongly advise Buydig for your online shopping. I recently purchased an 52' Samsung LCD TV for an excellent price. Shipment was right on time with the scheduled date. TV has arrived in perfect condition. Although the shipment was not a white glove service, the delivery gentlemen was gracious, waited long enough time for me to finish the full inspection of the product. Buydig offered a free kit for promotion with the purchase of the TV. Although, the promotion kit was not included in the original order, upon conducting to the customer service, Buydig honored the promotion kit.  
 
My experience with the Buydig was the first time for me to purchase a relatively expensive item on the internet and I was fully satisfied with the service that Buydig has provided.  
 
I will surely buy new items on the net from this company again.

i was initially a bit skeptical of this site but i ordered a battery grip for my camera yesterday afternoon and it arrived today (on a saturday no less) via fedex (free shipping) so they definitely get my vote. i think their prices may be just a bit higher than some retailers but i suppose the free shipping compensates for that.

Excellent experience with BuyDig.com after buying four major electronics items including Toshiba DVD/VCR/DVR, Nikon digital SLR camera, Canon HDD camcorder and Panasonic LCD HDTV. Items arrived quickly and without damage. They promised me a credit after the price was lowered in website. I recommended this store for anyone considering a purchase of major electronics items.