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| Shentech Customer Reviews |
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Reviews 1 - 15 of 121
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11/9/07 11:48 PM
FRAUD!!!
Bought a Toshiba laptop battery that died in 3 mos. It seemed suspicious when it didn't fit quite the same. COUNTERFEIT. BEWARE!!!!!
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9/5/07 10:51 AM
Super duper fast shipping! It's as if I drove across town to pick up the Sandisk Compact Flash card I ordered, except I don't have to. It gets delivered to me in what seems the same amount of time though I am a number of states away. Super, super, super! Great prices and all around 100% satisfied. THANKS!
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5/25/07 11:57 AM
Purchase was quick and Shipping was fast! And item arrived in excellent condition! Will definitely buy from Shentech again!
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5/18/07 11:30 AM
These people are very good, great customer service, or should i say excelent customer service!! i got my item on time with them, an still i being put to use. would difinitely buy from them again!!
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5/10/07 7:03 PM
Ordered Sunday, it shipped Monday, I received the memory stick on Wednesday. Good experience for a New York to Miami order. Would buy from again.
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5/8/07 10:22 AM
great customer service, fast accurate shipping, great product.
I ordered a power supply online late on Friday, (shipped ground)received it on Monday!
great company...will do business with them again, highly recommended.
John Taylor
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5/2/07 4:56 PM
WOW! I ordered about 11pm Monday night and recieved my Motorola phone chargers Wednesday morning! Super quick shipping. Items appear to be new and work properly. I have seen several comments about fake OEM parts from this company. The parts I received have the appearance of OEM and work normally, so I am very satisfied. The price and VERY quick shipping was also impressive!
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4/18/07 9:15 PM
Ordered a replacement AC adaptor for laptop, kind of pricey, but arrived next day with ground shipping from east coast to west coast. No complaints here.
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3/20/07 12:49 PM
Ordered 2ea. 1Gb. SansDisk MicroSd/Tranflash cards through pricegrabber from this Vendor on Friday March 16, 2007. Never got an e-mail confirming my order but did recieve my order on Monday March 19, 2007. Order was received in a properly packaged package and merchandise appeared to be the real deal. Was surprised that I received the order SO QUICKLY. It actually came USPS! This review was modified by its author, moronicus, on
3/20/07 12:52 PM.
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1/12/07 10:09 AM
Got the Gateway Adapter instead of Dell. Terrible Customer service. Customer rep was rude and on top it he was blaming it on me. I was completely dissatisfied by the service. More over, the Rep is not even offering me free 1 day shipping.
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5/12/06 2:31 PM
I had a great experience dealing with Shentech. The product I ordered was delivered quickly and works great. Also, the product was the cheapest I found on the net.
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3/16/06 5:29 PM
Highly recommend. Extremely quick shipping and friendly service. Originally sent the wrong adapter, but quickly rectified the situation by sending out the correct item and a prepaid return shipping label. I couldn't be more pleased by their excellent service!
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3/2/06 8:54 AM
I just received a CDRW/DVD drive that I ordered from Shentech and want to say they handled the order with the utmost professionalism and efficiency. I received the part in 3 days and am very happy with the way the transaction was handled. Good job!
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2/18/06 12:07 AM
Shentech's honesty, fairness, and integrity has really surprised me. I ordered some memory modules, Crucial part number CT3272Y265 from Shentech at a remarkably low price--less than half Crucial's price! Shentech wasted no time filling my order, sending me e-mail messages to keep me informed regarding the status of my order every step of the way. The memory modules arrived promptly and were well packaged--but they were physically different from the CT3272Y265 parts I'd seen before and they didn't work in my system--which uses the CT3272Y265 modules.
As it turned out, Shentech was given the part number CT3272Y265 for those modules by its supplier. The parts delivered to Shentech were earlier versions of the CT3272Y265 which used a totally different DRAM chip configuration.
This wasn't Shentech's fault at all, but they made it right. They waived their usual restocking fee and gave me a 100% refund and assured me that they would investigate the difference in parts, talk to their supplier about it, and add some verbiage to their Web site to make it clear that the CT3272Y265 modules they were selling might be incompatible with some systems.
Shentech could easily have refused to give me a refund or even subject me to their normal refund policy, but they were willing to listen and genuinely seemed interested in getting to the bottom of the problem and sorting it all out.
Many kudos to Shentech for putting the customer first and doing the right thing--even when it wasn't their fault.
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7/25/05 2:09 PM
I ordered a refurb Gigabyte GA-7VRX board from Shentech which worked great for a week then wouldn't even POST. I called to get an exchange, but the item was no longer in stock. I was offered a comparable board at no additional charge and didn't even have to send the old board back. This is my first experience with Shentech and I have to say I'm nothing but satsisifed with the way they handled this problem.
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