| BZBoyz Customer Reviews - Page 2 |
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8/10/07 2:17 PM
Excellent Customer Care, Fast Shipment, Low Prices, Good Products.
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8/9/07 7:58 PM
After sales service and interest in my problem were excellent. It took some time to sort out but given we were many time zones apart and of necessity delays occurred I never doubted I was getting the best after sales service.
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8/7/07 10:25 PM
My purchase did not work for me but I was able to get a refund of the purchase price in a reasonable amount of time.
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8/4/08 3:15 PM
We are sorry that the items you purchased was not compatible with your system. We always ask that our customers verify compatibility before they purchase. We hope that we were at least able to resolve your problem to your satisfaction. |
BZBoyz
Bzboy
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8/6/07 12:06 AM
Although it took a couple of calls to get a response, they were easy to work with and resolved my problem fully.
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8/4/07 5:57 PM
Great service! I ordered the wrong part. They helped me get the right one and took back the wrong one. Will order from them again.
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7/28/07 9:36 AM
This company don't seem to be all they say they are. I bought some "Samsung" RAM, 2x1GB sticks, back in March. Being a PC Repair company Director myself, and an actual HONEST one, i knew as soon as these sticks turned up they weren't Samsung at all, i have sold more RAM than these guys at BZBOYZ have had hot breakfasts.
Other than that, the sticks are still OK, but, due to the bad reviews on here, i won't be using them again.
EDIT: After reading all 51 pages of reviews, about 10 reviews are good. These guys should be called BSIS-BOYZ.COM - Bullshit Indian Speaking Boyz.
Get off the marketplace, you Indian Conning T*ATS! Someone shut these morons down!
Regards,
Tidus Johnson (Kitamura Computers UK Director) This review was modified by its author, Tidus21, on
7/28/07 10:56 AM.
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7/26/07 3:24 AM
Excellent product,very fast shipment. Good seller. This review was modified by its author, savicmilorad, on
8/5/07 12:44 PM.
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7/25/07 7:28 PM
I ordered the wrong item: site wasn't very helpful explaining what was what. Accepted my return without fuss, and helped me shop for the right item.
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7/13/07 1:25 PM
By far, the worst eBay Store I ever encountered. This seller usually takes 3 days to reply to an email, and the replies are usually irrelevant form letters. I finally got fed up with this seller, so I explicitly asked for an RMA number per store policy. In response, bzboyz sent yet another irrelevant email about their general store policies. I emailed a second request, but bzboyz offered an RMA for $16.95 instead of $78.39, violating his own store policy. I called the owner, described my intention to notify law enforcement, and he suddenly became very cooperative. I eventually received the refund, then rated him negatively on eBay. He soon rated me negatively on eBay, the first time any seller did that. I checked into this, and discovered bzboyz always leaves negative feedback for every eBayer who rates him negatively. Thus, he never rates an ebayer until he first finds out whether they rate him positively or negatively. Perhaps he does not give feedback first so he can try strongarming the buyer into mutually withdrawing their negative feedback, a sleazy tactic to keep his eBay feedback score artificially high. I would never buy anything from bzboyz again.
This review was modified by its author, mrosen777, on
7/13/07 7:09 PM.
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7/7/07 5:38 AM
I purchased two sticks of PC2700 DDR from this scam shop. They were supposedly Samsung brand but looked like some cheapo rip off stuff. The RAM was DOA and have been trying to RMA it now for over a week. They say I need to include an RMA form to send it back but they won't send me an RMA form. They also say the RMA number is only valid for 5 days and they must recieve the return within 15 days. This is impossible because they won't send the RMA form so I can return this. STAY AWAY!! I was ripped of for $78.00 Don't let his happen to you!
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6/19/07 11:04 PM
I am really, really, really annoyed.
The product they advertised when Samsung RAM, when I first got the product I noticed that it wasn't in retail packaging it was just in a plastic bag. Second, the warranty mentioned on the ram was like one of those tags on an item in a grocery store. It didn't look very legit. As I tried to get the product to work I discovered it was DOA. I'm really mad now because the return policy says I will get charged $35, if I am wrong that it was DOA. Or, that if I return the product I will have to pay 15% restocking fee, oh, but that's not it. They don't refund you 15% of what you paid, but rather 15% of the market value of the product which they make lower so that they can take more money from you. Because of my annoyance, I am doing the following things.
1) Going to their office.
2) Filing a claim with paypal.
3) Filing a claim with the BBB
4) Filing a claim with the city in which they are located in.
I'm really annoyed at myself for not checking reseller ratings beforehand, but nobody should be punished by companies that rip people off.
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6/13/07 9:14 PM
I purchased two 1GB PC3200 ram modules from them on ebay and they were dead on arrival. The ebay listing went on and on about how this company values customer service, and that they guaranteed that the ram would NOT be dead on arrival. I sent SEVEN emails to this company asking either for a refund or an RMA number so I could send the ram back. They ignored all of my requests. Currently, I am in the middle of a paypal claim against them. I also intend to file a complaint with the NY Attorney Generals office.
Save your money, buy somewhere else!
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3/27/07 10:44 PM
I ordered a hard to find video card because I wanted to go SLI on my rig, which requires an exact match on the GPU and RAM clock speeds. I ordered through BzBoyz.com via Shop.com and when BzBoyz.com shipped the product they called to confirm my office address. I confirmed with them the exact part number I ordered (because nVidia OEM's a lot) and they repeated the correct number. When I got my product 3 days later, the invoice was correct, but the video card in the box was the WRONG ONE!! It bore the same brand and model name, but the part number was one for a card with a slower clock speed and slower memory, and was NOT compatible. Not to mention the part they shipped cost $138 less than the part I ordered. When I called to return it, they wanted ME to pay the return shipping and charge me a 15% restocking fee, AND only refund the cost of the inferior card they DID end up sending. This is insane. If you don't have the part WHY TRY TO SNEAK IN AN INFERIOR PRODUCT AND NOT SAY ANYTHING?!? Totally underhanded business practice. Shop.com came through on their guarantee and has put in writing they will make BzBoyz.com give a full refund or cover it themselves, and they eMailed me a return eLabel. Shop.com rocks. BzBoyz.com sucks. STAY AWAY!
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3/14/07 5:07 PM
Stay away! Most unresponsive seller ever. Took order and charged me AT ONCE. But never ever delivered or answered any of my many repeat e-mails on the missing items. The many times I tried using the chat-service the response was always something like: "Sorry, our system is down..." For ten days in a row(and I can document that). Good luck that PayPal helped me get my money back. They never even answered or disputed the PayPal case!!
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12/30/06 9:35 AM
I am EXTREMELY disappointed in the
very poor customer service that I received from
your company. The service was very slow and
the memory that your website suggested to me
was not compatible with my motherboard. When
I brought this to your attention and returned the
memory for refund, you only refunded $80 on
a $119 purchase price. I will NEVER do business
with your company again and I will spread the
word on the internet about your poor business
practices. This will end up costing you a lot more
than the ~$50 that you ripped me off for.
Tom Fisher MD BSEE
Dallas,TX
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