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Store Rating and Reviews BZBoyz

Homepage: http://www.bzboyz.com Shop Now at BZBoyz
Six-Month Rating: 2.50 / 10
Six-Month Reviews: 4
Lifetime Reviews: 686
   
Lifetime Rating: 4.71 / 10 All Stores Avg.: 8.15
4.38 Pricing of Products and Services
2.50 Likelihood of Future Purchases
4.38 Shipping and Packaging
2.50 Customer Service
2.50 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 686 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
20813 Valley Blvd  
Walnut, CA
customer support email:
service@bzboyz.com
phone:
909-547-2109
customer support:
909-547-2109
business hours (est):
M-F (Pacific Time)  
9:30am - 5:30pm  
Closed Sat Sun

FAX: 909-594-8321



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 BZBoyz Customer Reviews - Page 2
Page 2 of 42sort reviews by:
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Reviews 16 - 30 of 629
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Very Satisfied
Reviewer: theswot
Click Here to See the Profile for theswot

8/10/07 2:17 PM
Excellent Customer Care, Fast Shipment, Low Prices, Good Products.  

Very Satisfied
Reviewer: johna9854
Click Here to See the Profile for johna9854

8/9/07 7:58 PM
After sales service and interest in my problem were excellent. It took some time to sort out but given we were many time zones apart and of necessity delays occurred I never doubted I was getting the best after sales service.  

Dissatisfied
Reviewer: qmac2000
Click Here to See the Profile for qmac2000

8/7/07 10:25 PM
My purchase did not work for me but I was able to get a refund of the purchase price in a reasonable amount of time.

Reseller Reply    
Posted by
8/4/08 3:15 PM
We are sorry that the items you purchased was not compatible with your system. We always ask that our customers verify compatibility before they purchase. We hope that we were at least able to resolve your problem to your satisfaction.

BZBoyz
Bzboy

Very Satisfied
Reviewer: bsperlazzo
Click Here to See the Profile for bsperlazzo

8/6/07 12:06 AM
Although it took a couple of calls to get a response, they were easy to work with and resolved my problem fully.

Very Satisfied
Reviewer: mwinward
Click Here to See the Profile for mwinward

8/4/07 5:57 PM
Great service! I ordered the wrong part. They helped me get the right one and took back the wrong one. Will order from them again.

Somewhat Satisfied
Reviewer: Tidus21
User Rating: 
Click Here to See the Profile for Tidus21

7/28/07 9:36 AM
This company don't seem to be all they say they are. I bought some "Samsung" RAM, 2x1GB sticks, back in March. Being a PC Repair company Director myself, and an actual HONEST one, i knew as soon as these sticks turned up they weren't Samsung at all, i have sold more RAM than these guys at BZBOYZ have had hot breakfasts.  
 
Other than that, the sticks are still OK, but, due to the bad reviews on here, i won't be using them again.  
 
EDIT: After reading all 51 pages of reviews, about 10 reviews are good. These guys should be called BSIS-BOYZ.COM - Bullshit Indian Speaking Boyz.  
 
Get off the marketplace, you Indian Conning T*ATS! Someone shut these morons down!  
 
Regards,  
 
Tidus Johnson (Kitamura Computers UK Director)

This review was modified by its author, Tidus21, on 7/28/07 10:56 AM.

Very Satisfied
Reviewer: savicmilorad
Click Here to See the Profile for savicmilorad

7/26/07 3:24 AM
Excellent product,very fast shipment. Good seller.

This review was modified by its author, savicmilorad, on 8/5/07 12:44 PM.

Neither Satisfied Nor Dissatisfied
Reviewer: pdxfellow
Click Here to See the Profile for pdxfellow

7/25/07 7:28 PM
I ordered the wrong item: site wasn't very helpful explaining what was what. Accepted my return without fuss, and helped me shop for the right item.

Very Dissatisfied
Reviewer: mrosen777
User Rating: 
Click Here to See the Profile for mrosen777

7/13/07 1:25 PM
By far, the worst eBay Store I ever encountered. This seller usually takes 3 days to reply to an email, and the replies are usually irrelevant form letters. I finally got fed up with this seller, so I explicitly asked for an RMA number per store policy. In response, bzboyz sent yet another irrelevant email about their general store policies. I emailed a second request, but bzboyz offered an RMA for $16.95 instead of $78.39, violating his own store policy. I called the owner, described my intention to notify law enforcement, and he suddenly became very cooperative. I eventually received the refund, then rated him negatively on eBay. He soon rated me negatively on eBay, the first time any seller did that. I checked into this, and discovered bzboyz always leaves negative feedback for every eBayer who rates him negatively. Thus, he never rates an ebayer until he first finds out whether they rate him positively or negatively. Perhaps he does not give feedback first so he can try strongarming the buyer into mutually withdrawing their negative feedback, a sleazy tactic to keep his eBay feedback score artificially high. I would never buy anything from bzboyz again.  

This review was modified by its author, mrosen777, on 7/13/07 7:09 PM.

Very Dissatisfied
Reviewer: xfarmer
User Rating: 
Click Here to See the Profile for xfarmer

7/7/07 5:38 AM
I purchased two sticks of PC2700 DDR from this scam shop. They were supposedly Samsung brand but looked like some cheapo rip off stuff. The RAM was DOA and have been trying to RMA it now for over a week. They say I need to include an RMA form to send it back but they won't send me an RMA form. They also say the RMA number is only valid for 5 days and they must recieve the return within 15 days. This is impossible because they won't send the RMA form so I can return this. STAY AWAY!! I was ripped of for $78.00 Don't let his happen to you!

Very Dissatisfied
Reviewer: dagrizzj
User Rating: 
Click Here to See the Profile for dagrizzj

6/19/07 11:04 PM
I am really, really, really annoyed.  
 
The product they advertised when Samsung RAM, when I first got the product I noticed that it wasn't in retail packaging it was just in a plastic bag. Second, the warranty mentioned on the ram was like one of those tags on an item in a grocery store. It didn't look very legit. As I tried to get the product to work I discovered it was DOA. I'm really mad now because the return policy says I will get charged $35, if I am wrong that it was DOA. Or, that if I return the product I will have to pay 15% restocking fee, oh, but that's not it. They don't refund you 15% of what you paid, but rather 15% of the market value of the product which they make lower so that they can take more money from you. Because of my annoyance, I am doing the following things.  
 
1) Going to their office.  
2) Filing a claim with paypal.  
3) Filing a claim with the BBB  
4) Filing a claim with the city in which they are located in.  
 
I'm really annoyed at myself for not checking reseller ratings beforehand, but nobody should be punished by companies that rip people off.

Very Dissatisfied
Reviewer: meuban
User Rating: 
Click Here to See the Profile for meuban

6/13/07 9:14 PM
I purchased two 1GB PC3200 ram modules from them on ebay and they were dead on arrival. The ebay listing went on and on about how this company values customer service, and that they guaranteed that the ram would NOT be dead on arrival. I sent SEVEN emails to this company asking either for a refund or an RMA number so I could send the ram back. They ignored all of my requests. Currently, I am in the middle of a paypal claim against them. I also intend to file a complaint with the NY Attorney Generals office.  
 
Save your money, buy somewhere else!

Very Dissatisfied
Reviewer: mOOky8D
User Rating: 
Click Here to See the Profile for mOOky8D

3/27/07 10:44 PM
I ordered a hard to find video card because I wanted to go SLI on my rig, which requires an exact match on the GPU and RAM clock speeds. I ordered through BzBoyz.com via Shop.com and when BzBoyz.com shipped the product they called to confirm my office address. I confirmed with them the exact part number I ordered (because nVidia OEM's a lot) and they repeated the correct number. When I got my product 3 days later, the invoice was correct, but the video card in the box was the WRONG ONE!! It bore the same brand and model name, but the part number was one for a card with a slower clock speed and slower memory, and was NOT compatible. Not to mention the part they shipped cost $138 less than the part I ordered. When I called to return it, they wanted ME to pay the return shipping and charge me a 15% restocking fee, AND only refund the cost of the inferior card they DID end up sending. This is insane. If you don't have the part WHY TRY TO SNEAK IN AN INFERIOR PRODUCT AND NOT SAY ANYTHING?!? Totally underhanded business practice. Shop.com came through on their guarantee and has put in writing they will make BzBoyz.com give a full refund or cover it themselves, and they eMailed me a return eLabel. Shop.com rocks. BzBoyz.com sucks. STAY AWAY!

Very Dissatisfied
Reviewer: maiaibing
User Rating: 
Click Here to See the Profile for maiaibing

3/14/07 5:07 PM
Stay away! Most unresponsive seller ever. Took order and charged me AT ONCE. But never ever delivered or answered any of my many repeat e-mails on the missing items. The many times I tried using the chat-service the response was always something like: "Sorry, our system is down..." For ten days in a row(and I can document that). Good luck that PayPal helped me get my money back. They never even answered or disputed the PayPal case!!

Very Dissatisfied
Reviewer: tbfisher
User Rating: 
Click Here to See the Profile for tbfisher

12/30/06 9:35 AM
I am EXTREMELY disappointed in the  
very poor customer service that I received from  
your company. The service was very slow and  
the memory that your website suggested to me  
was not compatible with my motherboard. When  
I brought this to your attention and returned the  
memory for refund, you only refunded $80 on  
a $119 purchase price. I will NEVER do business  
with your company again and I will spread the  
word on the internet about your poor business  
practices. This will end up costing you a lot more  
than the ~$50 that you ripped me off for.  
Tom Fisher MD BSEE  
Dallas,TX  

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