Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Trusted stores, avoid scams, shop smart.
Reviews: 411,521 | Stores: 22,292 | Online Users: 667 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Store Rating and Reviews The LensDepot.com LLC

Homepage: http://thelensdepot.com/ Shop Now at The LensDepot.com LLC

Cameras

HDTV's

iPods

Laptops

GPS/Nav

Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Write a Review
Six-Month Reviews: 40
Lifetime Reviews: 126

   


Lifetime Rating: 9.96 / 10
All Stores Avg.: 7.91
7.63 Pricing of Products and Services
9.75 Likelihood of Future Purchases
9.85 Shipping and Packaging
9.94 Customer Service
10.00 Return or Replacement
Show Reviews Read all 126 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
PO BOX 948155  
Maitland, FL. 32751
customer support email:
oscar@thelensdepot.com
phone:
407-430-9675
customer support:
407-430-9675
business hours (est):

FAX:



Active Discussions
Google Nexus One Unveiled (2)
Should we need to considering don’t do bu... (8)
Selling Xbox Live 1 month codes!!! [$3 do... (1)
HomeGoodz:having bad experience with orde... (13)
God of War 3 (1)
Experiences with shopping at KEH Camera B... (2)
Cyberpowerpc.com Any Good? (18)
SIIG (1)
 Best of the Best (today) at Dealighted
Kohl's 3-day Easter Sale
Logitech Harmony 880 Remote Control - Refurbished $70
Sears clothing up to 80% clearance but shipping sux
Disney Handy Manny Boy's 3-Pack Briefs size 4 for $0.40
Snotsucker $10.27 + F/S w/Prime
Columbia Sportswear Zing Full Zip Fleece, Grill Print, 24 Months for...
T-Mobile Nokia 1661 phone, Lexar 4GB media , 24-pk. Energizer AA or...
Canon Faxphone L90 Laser Fax/Printer FAR Amazon
All PS3 Gold Box - Starting midnight Pacific time, Monday, March 22 @...
Logitech Harmony 880 Remote Control - Refurbished $69.99 shipped @...
Hamilton Beach 4-qt Oval Slow Cooker $9
Bowflex SelectTech 552 Dumbbells + Stand $391 or less
Today's Best People Powered Deals

Participating Stores

These stores monitor their reviews & can resolve issues.

  See all 556 Merchant Members!
Trust and Ethics Policy
 The LensDepot.com LLC Customer Reviews
Page 1 of 9sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 1 - 15 of 127
1 | 2 | 3 | 4 | 5 | .... | 9   Next Page
Very Satisfied
Reviewer: cat407
Click Here to See the Profile for cat407

3/13/10 5:20 PM
The team that runs the lens depot are amazing! They always supply excellent equipment and are extremely accommodating with dates needed for pickup and drop off. They have some of the best prices I've seen for camera supplies. The best part is being able to pickup the equipment yourself and not pay shipping or worry about if it'll arrive on time and in working order. Plus if your a local who gets the pleasure of meeting Oscar and his wife... they'll put a smile on your face for sure :) Wonderful company.

Very Satisfied
Reviewer: kde76_fl
Click Here to See the Profile for kde76_fl

3/10/10 7:09 AM
I am very satisfied with my experience with The Lens Depot. From first contact their customer service was excellent. The equipment was shipped and received in a timely manner and was in great condition. I will use them for any camera rental needs in the future.

Very Satisfied
Reviewer: leo22
Click Here to See the Profile for leo22

3/9/10 2:08 PM
First experience with The LensDepot rental program and I must say I am very impressed. They provide prompt communication and customer service/satisfaction. Very eager to assist and/or suggest equipment, based on your particular need. Will definately utilize The LensDepot rental program again.  
Thank you

Very Satisfied
Reviewer: knightfoto
Click Here to See the Profile for knightfoto

3/6/10 10:30 PM
I have used The Lens Depot several times now whenever I have an important event that I'm shooting, particularly when I need to use top of the line lenses. The prices are excellent. In fact, there is a local shop that rents and their prices are much higher. The local shop doesn't offer the variety or the service. I don't think anything can be more convenient, always arrive on time (usually early-no extra fee), easy to return, and Oscar provides email notices of shipment, arrival, and return reminders. He's quick to respond to questions (even late at night). His service allows me the opportunity to use great equipment that I can't afford to buy yet as well as getting to try many different options. I hope he's always there for me when i need some piece of equipment, which is growing all the time.

Very Satisfied
Reviewer: Torchgirl
Click Here to See the Profile for Torchgirl

3/4/10 9:59 AM
I heard about the Lens Depot From a podcast and was interested in how someone would go about renting a lens. Since they were located in Central Florida, I decided to drive and pick up my lens in person, I am glad that this service was available because it would save on shipping. The Staff was friendly, and helpful, the lens worked great, and the pictures of the wedding turned out really well. I recommend this service to anyone interested in photography who want's to try out different cameras and lenses without having the hefty price tag of a purchase.

Very Satisfied
Reviewer: studiothree65
Click Here to See the Profile for studiothree65

3/3/10 5:59 PM
The LensDepot.com is an amazing company. Their communication is top notch. You call their company, you get a real person with real customer service (something that lacks in most companies today).  
 
Oscar and Magda were quick to answer any questions as well as make the shipping process an easy one. You can imagine my excitement of an on-time delivery during a Georgia snow day.  
 
I am a customer for life! :)  
 
~Melissa  
www.studiothreesixty5.com

Very Satisfied
Reviewer: kmosli
Click Here to See the Profile for kmosli

3/1/10 2:08 PM
I would like to take a moment and wrtie these coupleof words regarding my experience with the Lens Depot. We are more than glad that we found such a great rental company like you guys. Also, we were more than happy with the following:  
- customer Service over the phone.  
- customer cosaultation over the phone.  
- The response time.  
- the orders handeling from A-Z.  
- the shipping, delivery, and return logistics.  
- Being informative.  
- the rental products (clean, looks brand new)  
- the follow up.  
- The ease of processes and the rental process.  
All these things went just perfect and I would recommend The Lens Depot for anybody especially if you are concerned about the price! (they're pretty reasonable).  
 
The only thing I would mention is that they have a lot of orders going on..so you need to reserve your itme as soon as you're thinking to rent..or The Lens Depot needs to provide more products...lol :)  
 
They are also good at handling payments issues. I had a problem with a third party agent, and they resolved the issue and made them release the funds in my account.  
 
Thanks Oscar and Magda for all your help and support...  
 
Best regards and wish you guys more success...  
-Khaled & Mariana Mosli  
Kismis Ink Photography

Very Satisfied
Reviewer: nickelmedia
Click Here to See the Profile for nickelmedia

2/17/10 1:27 PM
What an excellent service! The Lens Depot allows us locals to pick up and avoid shipping charges. The staff is very friendly and the prices are very reasonable. This is the best solution if you are shopping for a specific lens but want to try before you buy. I will definitely come back!

Very Satisfied
Reviewer: LegionMedia
Click Here to See the Profile for LegionMedia

2/17/10 1:17 PM
Simple order process, responsive staff, great equipment, and easy return. What more could you ask for? Highly recommended!

Very Satisfied
Reviewer: delorenzophoto
Click Here to See the Profile for delorenzophoto

2/12/10 1:59 PM
Excellent communication and service! LensDepot.com came highly recommended and I would continue to add to the great reputation they have with others who may be interested in using the rental services!

Very Satisfied
Reviewer: jhall0712
Click Here to See the Profile for jhall0712

2/9/10 11:22 PM
I rented a Canon lens and teleconverter for a recent trip to FL and met with Oscar in person for the rental. Awesome service and a pleasure to deal with! I will rent from again and highly recommend The Lens Depot to others!!

Very Satisfied
Reviewer: lh photography
Click Here to See the Profile for lh photography

1/28/10 7:32 PM
It was a pleasure renting from The Lens Depot. They are very knowledgeable and easy to work with. They went above and beyond my expectations. I would highly recommend renting from them.

Very Satisfied
Reviewer: SPhotography
Click Here to See the Profile for SPhotography

1/25/10 5:34 PM
Using Lens Depot was a great experience for me. Their customer service is the definition of customer service; they are so helpful and so friendly at all times. Renting out their equipment is also very affordable. I will absolutely be using them again in the future!

Very Satisfied
Reviewer: KirstinD
Click Here to See the Profile for KirstinD

1/8/10 2:09 PM
I have rented from the lens depot several times and every time they have exceeded my expectations. The customer service is one of the best. Every e-mail I send, I get very quick responses. My last order was a special order and they went above and beyond for that too. The ship time is great as well. The product is always packed very well and in great condition. Kudos the lensdepot for doing such a great job! I have nothing but great things to say about this site!

Very Satisfied
Reviewer: murphyrl
Click Here to See the Profile for murphyrl

1/2/10 6:34 AM
Excellent rental experience. Lens was clean and in very good condition. Pick up and drop off was very smooth. Provided several helpful Emails. Will definitely rent from Lens Depot again.

Page 1 of 9
1 | 2 | 3 | 4 | 5 | .... | 9   Next Page
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | our reputation | contact us
ResellerRatings.com® Copyright 2009
All Enthusiast, Inc.
Deals and Bargains
Tech Support Forums
ResellerRatings Saved me from a Digital Camera Scam