I do not recomend. I placed an order for a Visiontek GF4600 on Monday online. Website stated that it was in stock. I received an email shortly afterwards stating that they could not verify my shipping address with my cc company of which I had just done prior to placing my order. After several phone calls to their internet department with a not so friendly attendant i was told they would try again and I would recieve an e-mail. On wednesday morning I spoke with a manager who said he would look into the matter and call me back. By late afternoon I still had heard nothing and called the internet sales department back again to check status. Finaly he came back on the phone and told me that apparently they must be out of stock and that is why it hasnt shipped. I told the individual to cancell my order and do not charge my cc which apparently they did. The online status of my order still indicates that the order is being processed and I have not received a reply to the e-mail I sent the their customer service department requesting a complete refund. I feel like I was put off for three days when all they had to do was tell me that the item was not in stock. Very frustrating. I eventually found another site in CA. by the name of gamesve.com to fill my order. Lawrence was extreamly helpful and my order went out the same day wednesday and I should have it by Friday. I have a tracking number and it's comming my way. It is unfortunate but I cannot recomend micropro.

1) Stated on both Pricewatch and their own site that the Chaintech TI 4600 Special was in stock when it wasn't yet their site and pricewatch still showed them as having the video card in stock for 3 days afterwards until I complained to Pricewatch upon which they corrected their web site stock status.  
2) I cancelled my order because of the above. It has been almost a week now and they still show my reference # as out of stock expected tomorrow... which it has been cancelled since Friday last week!  
3) When I called their "Customer Service" department to see how it was that a "authorization" for my credit card had now become a "charge" When the order has been cancelled again since Friday of last week, they really didn't care and the attitude was very unpleasant from them.. Like I was bothering them! Still this situation has not been resolved I now have gotten my credit card company involved and am very angry that they treat their customers with such disdain and non-caring attitude! I will never order from them again and I will do all I can to tell as many of my friends both ofline and on what kind of treatment to expect from Micro Pro and there commitment to customer satisfaction!  

I ordered a hard drive and a video card using the internet. I got the prices from PriceWatch. The prices were the same and I did not have to do the "leave a message" song and dance.  
 
Got the order a few days later. No problems

Purchased a Liteon 24x10x40 cdrw. I really like liteon products, so at the time micro pro was the cheapest on pricewatch.  
 
I paid 83 for the cdrw and 11 for shipping. It was sent ground and I had no problems with the product or delivery - so there was no need to contact customer service.  
 
I placed this order by phone with Vladimir as my salesrep.

I guess I got lucky, I ordered a PNY GF4 TI4600 from them which I found through pricewatch. My order was shipped out the next day and I got it on time. When I e-mailed them to confirm that they had charged me the pricewatch price and not their retail price they responded promptly with confirmation.  
 
Although the wranings from this website have now shown me that it's probably best that I avoid them for future purchases. Thanks all.

I ordered a Chaintech Geforce4 TI4600 from these guys. Used the pricewatch online link, and it sent me to the model with the reduced price (I accesed it straight up from the site and it gave me the regular price, so this new link was convienuit)  
 
Ordered on a tuesday, was stated in stock, however the reference number stated no stock/expected tommorow for 6 days.. It did not ship until the following monday, this made me angry at first, but after it finaly arrived on thursday in one piece and working condition, i forgive the fact that it shipped late because the card and all alike were in high demand then.  
 
Nice sales rep who was finaly accurate on the next day arrival when i called, nice service/price, would buy again!

I placed my order by phone, wanting to verify that the motherboard I wanted was in stock, and also to verify the method of shipping. The sales associate was competent and courteous. He told me the item was in stock and would ship the following day bt FedEx 2-day. The item shipped and arrived as promised. It was a brand new item, not a used component like many of the negative experiences others have posted about. I had no need for a return or exchange so cannot comment on that, but can say that I got what I ordered exactly as promised.

This review was modified by its author, CRASH -CAF-, on 5/3/02 6:26 PM.

Very pleasant experience, items were shipped the same day.

Never answer any e-mails concerning RMA # and the RMA request for is overly complicated. It has information on it that is required, but they dont tell you what it is or what its for. At first they seemed ok and answered a few e-mails, but when concerning a Return they dont care about you. Will never do bussiness with again.

Ordered ECS m/b w/ 950MHz Duron & fan. $114 total includig s/h from Pricewatch. Excellent price. CPU & fan were installed then put into orig m/b box. I was worried that closing m/b box put pressure on fan/cpu but everything is working fine. Nicely packed. Very fast delivery 2 days! Color me happy!

Overall good experience, however their customer service is hit or miss. I called twice in a manner of 5 minutes and received 2 completely different responses. One individual didn't know what stage my product was in and mentioned that it could be several days before it was shipped because there was a list of people waiting for the product (VisionTek Ti4600). The next individual confirmed that my product was on the truck!

Purchase was smooth with video card being delivered two days after shipping which was the first business day after being place. (I ordered it on Sat.)

I had ordered a PNY Geforce3 Ti 500 Retail card. I got the card within a few days and I soon discovered that I got screwed. The plastic that covers the outside of the box, the kind that is used to wrap just about everything, was missing. The box was not sealed. I opened it up and the anti-static bag seal was broken. Plus the 3D glasses that are to come with the retail card (says it right on the box) was missing. All that was in there was the driver cd. I obviously got a returned USED card. Needless to say I was very dissapointed and pi$$ed off. I did not even try to call Micro Cons err Pro I mean... I figured that since PNY has a lifetime warranty on their cards, I would just go through them if it ever died. I also had no interest in the 3D glasses. This experience was the first bad one I have had ordering online. I will never go through Micro Con again. There are to many other companys that I have used that don't throw used returned sh*t at you.

I build customized systems for friends and relatives, and I order my parts almost exclusively from Micro Pro. I live in Michigan, and they are in Ohio, so if I order parts by 12:00 noon, I have them the next day usually. I have had to RMA parts on occasion and they have always been very quick. I have placed probably 60 orders to them in the last 3 years and have only had one minor RMA problem for a part no longer stocked. They asked me if I would take a comparable part (video card) from another manufacturer (same chipset). I agreed and they shipped it immediately. Recommendation: Phone your order in. You will get the order # then and you will make sure you have all the info you need.