Pretty Good. A bit slow (~2 weeks), packaging a bit ripped, but the put together and tested the mobo/CPU before they sent it which was nice.

I found a tyan radeon 9000 pro on pricewatch for $75 retail, then I followed the link to the company website and it  
 
a) conveniently appeared to be priced $85 and some blahh blah about leaving a note when making order and price would be adjusted. thanks but no thanks.  
 
b) anyways I decided give it another try and came back two days after that but then the bookmark linked to the product page can't be retrieved.  
 
c) half a week later, came back and it's $75. paid $5 S&H for a total of $80. good price for a retail radeon 9000pro card !  
 
Good: excelent packaging job, delivery was on time, card is working well.  
 
Bad: the box is plain white not color retail, card is OEM, no DVI to CTR adapter as advertised.  
 

This company has falsly advertised products on their site, and then they don't even know if the item excists.I ordered a video card on the assumption that it was in stock like their site said and like a rep told me on the phone when I called to confirm I was getting the correct card.Well they ship fast, but it was the wrong card.They bait and swiched with a lesser quality card and asked me to buy another,and only then they can verify it is in stock.But if it is'nt I would have to wait 10 business days to get a refund for a card they will charge me for on the spot but not have.Should'nt they know if it is? They advertise it is.Thats cheating customers, and thats not right.don't trust them,the reps know nothing about products, and the morals are seriously questionable.I thought since they got a decent rating here they would be trustworthy,but don't let ratings fool you.Try the BBB,I'm reporting the bait and switch tactics there.

Purchased a Vid Card, best prices I could find on this card, easy to use site, prompt shipping.

I was very happy with my recent order. I ordered a video card (this past Saturday), and they had it shipped out by the end of the next business day. I felt that they processed and shipped the order very carefully and expediently. I look forward to doing business with them again in the future, and I have  
already recommended them to our purchasing department at work.

Good price, good customer service.  
 
I originally placed the order online, filled out all the required info, and clicked away to the confirmation screen only to get a server error. I waited until I could call during normal business hours the following day because I hadn't gotten a confirmation email. Customer service was easy to contact and friendly. The situation was resolved, and I reordered from the website.  
 
When placing the order again, the price had been changed on the website from the previous day (and compared to Pricewatch). I made the note in the comments box and was charged the correct price for the video card and was given the free shipping also listed on Pricewatch.  
 
I would order from Mirco Pro again. Although I had a simple problem, it was rectified quickly and accurately. Even better, I recieved an email later in the evening saying the product had been shipped with the tracking number and all. I had called around 4pm in the afternoon and wasn't expecting to see it shipped until the following day, but they made the extra effort to keep the customer pleased. I was definately impressed.

I ordered a custom AMD 2400 system and was quoted to get my system on a certain date. The system was done two days ahead of schedule. The system runs great and I am very happy with the price and quality.

This review was modified by its author, DigitalDaredevil, on 3/26/03 9:43 PM.

I ordered a new video card asking that I be contected if the card was not in stock. (I have a job to do and need the card for 3D rendering). I selected 2nd Day Air delivery. I placed my oder on thursday night just after midnight. Expecting to see my card on Saturday (Monday 2/03/2003 at the latest). Since I heard nothing, I assumed that the company could take care of this simple transaction. It is Monday night. I called MicroPro at 5:30PM EST and talked to Ray. He was honest and professional. He told me that they were out of stock, to which I replyed, "Why didn't you contact me when my order explicitly asks you to do so if it is not in stock?" He looked and said that they made a mistake and apologised for his companies malpractice. Then asked if I would like to wait a little longer for the card or cancel my order. I asked him to cancel the order, and he said, "No problem, sorry for the inconvenience." Ray did a fine job, the company missed the mark terribly. I would NOT recommend MicroPro to anyone who needs customer satisfaction.  
 
In my book, integrity (If you do what you say you will do.) speaks louder than words. I required one simple email. They failed on this one simple task. One must wonder if any reseller really cares about customer satisfaction these days...  
 
(Update 2.5.2003)  
 
BOYCOT BOYCOT BOYCOT BOYCOT BOYCOT BOYCOT BOYCOT BOYCOT BOYCOT  
 
Called and spoke to Scott Yesterday. He said that the paperwork that Ray took care of was not completed properly. He also said that the website showed that they were out of stock. So I called him out on this outright lie! I simply informed him that their website NEVER showed that they were out of stock and that I had been tracking this the whole time. To wit he replied, "Well we have been expecting a shipment any day now." This is exactly as I expect when a "business" (and I use this term loosly) left hand doesn't know what the right hand is doing. Anyway, They had "no record of my canellation". So they took my money, I still have no card, and they still don't have one in stock! So, They sold me vaporware!! I got nothing but a bad taste in my mouth from MicroPro.  
 
In Short - This company SUCKS! I will never buy from them again! I think that the best thing anyone could do is boycot 2 bit companies like this and put them out of the "business" of ripping consumers off.

This review was modified by its author, A Scoundrel, on 2/5/03 11:08 AM.

I had very good service when I had to replace an ATI video card, and then had to return it (and the orig. one I bought). My only complaint is really not their fault: I hade to call ATI's tech support 4 times during the time I was trying to get the card to work. When I got my phone bill, these calls were billed to me at $1.00 per min. beacuse they were 'international' call (ATI's in Canada). The total was about $160 for phone calls about a video card I ultimately couldn't get to work. (Reply here or to 'bobevans3200@hotmail,com)

Heh, these guys rock. They are the first company that shipped me combo with CPU and FAN already installed.  
All the previous ones shipped them as separate pieces and with new P4 gigantic fans its somewhat of a pain to deal with all the therma pasta and all. Considering the fact that I change my CPU (and in most cases motherboard) every 3-4 months or so www.pricewatch is my prime destination. This is the first company I'm really satisfied with  

Ordered a 120GB western digital hard drive... Processed quickly, shipped quickly, arrived in great shape... works great. No complaints.

I can't complain about anything yet. Bought a XfX GeForce 4 that so far has totally opened up a new world of graphics to me. I'll see how it goes, but so far so good. The only catch, is if you want the better prices, you have to find them on pricewatch. Otherwise, it's not that good of a deal. I actually saw the same system I just purchased from BCD2000 for almost 2x the cost. Not very good. of course, getting the GF4 from here did save me almost $250 from what BCD2000 had available. So god for components, but look harder if you want a better system... just at a glance  
 
Shipping was also good. I knew exactly when it was shipped and when it would get here (UPS ground) which was a little under a week from date shipped, including weekend. But it was very convienent, because it arrived the same day as a the computer I bought from BCD2000.com arrived. Talk about timing. So perhaps things are going too good right now. We'll see. For now, I'm happy :)

This review was modified by its author, n579dw, on 1/23/03 10:26 AM.

Have negative purchasing experience with MicroPro. Purchased a computer system, including 19" monitor, with 1-year warranty. After half a year monitor has died. Now can't find any way to repair or return the monitor. MicroPro Customer Service is not of any help.

Ordered a WD HDD. Lowest price on Pricewatch. Got it in 1 week, not bad for UPS! Very happy with the service and I will order from them again in the future!

Good prices