Pictures  
http://donwiss.com/pictures/brooklynstores/h0178.htm  
Bait and Switch  
Cancel cc immediately.

Over the Internet, I ordered a Canon Cam G10, listed as $350 from Shop Digital Direct. I also asked for expedited mailing, an additional $26 charge. When they had my address incomplete, I called to correct it and was informed that the camcorder did not have batteries --but could be had for an additional $129. Then Shop Direct informed me that it had no charger. I asked for the cheapest, not exceeding $40. I called to cancel when I found out that they charged $759.99 on my credit card on July 18th. I called Shop Digital Direct several times on July 21st to cancel and they informed that the product had been shipped and therefore they could not cancel. In fact, UPS shipment tracking has stated that the product was shipped on July 24th, after I informed my bank to cancel, which bank called on the 24th of July! Anyway, they do bait and switch, over charge items, make it impossible to reach anyone on their so-called 800 phone number, lie to buyers about when the product is being shipped to deny cancellations, and the FTC and DOJ should investigate them for wire-fraud, FTC regulatory violations for bait and switch. Their sales are handled in Florida, the managers in Brooklyn, and they purposely violate each and every standard procedure and rules that protect buyers from unscrupulous Internet sellers such as Shop Digital Direct.  
 
I received the product, which the invoice described as a "Special Custom Package". Actually, it was the standard Canon HG10 box with the standard charger and battery included, stating that it was an "upgrade to retail model". They still list on their website, the HG10 for $329! But their scam is to cause the buyer to call and create the situation to charge a premium for the same product. They handcuff you by charging a restocking charge. I did the math and the lowest price from a reputable seller would cost the same if not more when including the restocking and shipping charge. I'm sure that Shop Digital Direct purposely priced it the same way.

This review was modified by its author, Jlo, on 7/30/08 2:18 PM.

CLASSIC BAIT & SWITCH!  
 
stupid low price... have to call to "confirm" order... They upsell because product has no batteries, cards or straps... your low price model will come in 4 to 8 WEEKS! If you want to upgrade to the one that ships in 4-6days(as it said on your online offer) thats not the grey market one and costs a lot more. They should be hunted down and put out of business! John

I ordered a Nikon D80 with a Nikon 18-200mm VR. Price was terrific. Sent them my credit card info, etc., then read the reviews, er, alerts, regaring ShopDigitalDirect, BestPriceCameras and PhotoDynasty. They are all the same company. When you are "on hold" with PhotoDynasty and ShopDigitalDirect at the same time, (use cell phone and home phone), even the music is in sync! The first time I got through, "Murphy" was told that I wanted to cancel. Phone mysteriously went dead. Second time, I chose the "correct" option, being "check on online order". I played the game, but was not pressured. Murphy, when asked, indicated it would take 2 weeks to get the camera. It was not in stock. I advise that I wanted to cancel. He said "okay" and, when prompted, gave me a four-digit confirmation number. I cancelled my Mastercard, last night, when a $1.00 charge came through. That was my first sign of something amiss. Hopefully, no further charges will be attempted by this outfit. As it appears that the cancellation was accepted, I cannot give them a negative rating. I will update in a few days to confirm that no charges were put through.  
 
UPDATE: August 3, 2008.  
 
I actually received a friendly email, confirming my cancelation. The next day, after having further researched the Canon 40D, I ordered it from Adorama. Kit with 17-85 "IS" was only $1299. Superb price. I ordered on Thursday and received everything the next morning. Superb service.

This review was modified by its author, snewbie, on 8/3/08 4:50 PM.

I received two boxes from them with different addresses  
 
Here is the return address on the box, none on the invoice  
 
WAREHOUSE  
(719) 627-6066  
INF/MRAC/JK  
1965 MCDONALD AVENUE  
BROOKLYN NY 11223  
 
Here is address on Second box  
 
SHOPDIGITALDIRECT  
(888) 313-7468  
WAREHOUSE #5  
BROOKLYN, NY 11223

Thanks for the address....

This review was modified by its author, Don Wiss, on 2/18/09 5:57 PM.

This company does a "bait and switch". They have changed their web page overnight increasing the price of the camcorder. Luckily, I got a gut feeling and have printouts of the price that was listed when I bought my merchandise.  
 
I bought a Canon Vixia HF10, which was listed for $419, and a Canon Powershot SD770IS, which was listed for $205. I received a telephone call from the vendor early the next morning telling me the cameras did not come with batteries! That the Powershot had a "temporary" battery so I needed to buy a "permanent" batter with a charger. I was really tired so early in the morning, since I live in LA and these guys, I now know are in NY. I said "fine" and he said he would give me a $10 credit on the shipping.  
When I received the cameras, they were the regular box for the cameras that you would buy at any store, but the invoice listed a "Premium Package", which I did not select, and which is nowhere listed in the web site. There is no breakdown for the charges and the total is $1299.95! I went back to the web site and combined several possible cameras with batteries, although, NOWHERE in the listing does it say that the cameras do not come with batteries. Even if they did not, the MOST my cameras could have cost is $799.90. They overcharged me $500 ROUND!!!!  
 
I have called my credit card company and placed a dispute on the charge. I have e-mailed the vendor and have not received a response. I tried to call today and nothing. Also, they changed their web page for the Vixia HF10 raising the price overnight to $649, but I have printouts of the $419 price that they sold to me. THIS IS CLASSIC SWITCH AND BAIT, FRAUD, DECEPTIVE ADVERTISING, AND DISGUSTING.  
 
BUYER BEWARE, there is NOTHING to trust about this site. Just run a Google on these people. Sadly, I did so AFTER the fact!!!!  
 
JULY 31, 2008  
Subsequent to the above, I reported the company to my credit card and they gave me a credit for the full amount of the purchase. ShopDigital sent me an e-mail, I called them and the man was insisting on the idiotic argument that the cameras need a "charger". I had charged the camcorder the night before with the regular plug that comes in the box. IN addition, I made photocopies of the two boxes reflecting the content and both show that they come with a battery AND the charger for the digital camera and the cables/adapters for the camcorder. The guy told me "you are increadibly ignorant", at which point I told him "you are totally f...ed". As of today, my credit card company has not charged me again. I am willing to pay the $750 that the cameras are worth pursuant to the web page listing. They need to give me a $500 or so refund. But it appears that ShopDigital is not answering my credit card company. IN the meantime, I have two brand new, beautiful, perfectly functioning cameras to take on my trip!!! I do not, however, recommend this situation to anybody.

This review was modified by its author, dgles, on 7/31/08 11:13 AM.