A co-worker mentioned about getting a camera from Abe's. I had looked on the internet for feedback and at some sites was questionable. I came here and overall the reviews were positive so thought I'd order, plus they had the best price for what I wanted.
Placed order early in the morning Nov. 3rd, received a phone call from Jack to verify zip code and the offers to upgrade, insurance, etc.. but wasn't pushy at all.
Received e-mail saying package had been shipped, on Nov. 4th package had been delivered. When I need more equipment, Abe's will be on my list of vendors to look at. A very pleasant experiance.
Again, Abes takes care of his customers. i found a rebate that I was not aware of when I placed my original order. My salesperson was happy to credit my credit card with an agreed upon amont. Keep up the great customer service.
Thanks,
mark
This review was modified by its author, MG165, on
11/5/09 7:24 AM.
Abe's of Maine had exactly what I needed for my Nikon D5000 DX-Forma Digital Camera Body/Tamron 18-270mm F/3.5-6.3 VC Lens Bonis Kit.I place the order on Oct.27.2009. Next day UPS tried delivery to my work place, eventhough it's fail for delivey attempting because incorrect street name I gave them on web.So that the package was return to them on Oct.29,2009.They rescheduled delivery a new package to me over the weekend. I got it on Nov.2,2009 by UPS at their cost.The store is trustworthy choice for me ! Price is good and support is great !
Got an opportunity to speak to the companies vice president a few minutes ago responding to my earlier post. He seemed like a good guy I told him what I felt went wrong and he agreed that he would not tolerate any misrepresentation. We talked about shipping methods and he did mention that with larger sets care is very important and that bulk shipping companies such as fed ex and UPS don't take the proper precautions ensuring not to lay the set on its screen or tossing it around.
I must say I felt much better after talking to him he understood my concerns, took the time to listen and after spending $3000 I needed that.
I would recommend buying from Abe's and I will be back within the next few months to buy another LCD TV.
John
Romeoville IL
This review was modified by its author, thebigdoghimself, on
11/3/09 3:59 PM.
I have bought numerous Sandisk compactflash cards & a couple Canon 580EXII Flashes,also great prices,which I always compare. Its always been shipped fast with tracking #
emailed to me.No problems ever.I would most definately recommend purchasing from Abes of Maine.
This is my second order with Abe's of Maine. Their staff is extremely knowledgeable & professional. The service is outstanding. Both orders arrived within 1-2 business days & shipping was free. You can't beat that! I highly recommend Abe's!!
I ordered a new panasonic Lumix today (Sunday 11/1). Great price. I chose to pay a little extra for quicker shipping, as I am leaving on vacation very soon.
I received a phone call shortly after, was busy so it went to voice mail. I returned the call, but got voice mail myself in return. Understandable. I also recieved an email.
I did speak with a rep on Monday morning. The rep did try to upsell me some accessories for the camera. I have no problem with this, as plus-selling is a common business practice - and probably helps to keep their prices low. The rep was very polite, no high pressure sales job, just making me aware of the added items.
I also expressed a concern about the condition of the item. My expectation is that it is new, so wanted to verify it was not refurbished or a demo. I was assured that it will be brand new.
As I mentioned, I paid extra for quicker shipping. The company, without my asking, gave me the expedited shipping for free, and made sure that the item was shipped promptly. They also told me that they would throw in a memory card gratis, although I told them that it was not necessary.
I will update my review again when I receive the product. However, I must say that they appear to be going out of their way to make my buying experience a good one. They do seem to value and provide good customer service.
This review was modified by its author, 504PIR, on
11/2/09 5:21 PM.
I am really IMPRESSED with Abes and the way they handle mistakes. My first impression was not to great when I was double billed for an item I had purchased, but the manner in which Abes handled the situation really won me over. I was really suprised to recieve a call from the VP of Abes who was actually concerned about the mistake and any problems it may have caused me. He wanted to make sure that any kind of problems that may have been caused by the accident got cleared cleared up. He even is mailing me an extra memory card for my camera and also is helping me get a backpack! I have seen good customer service but I could not believe how willing he was to make sure I was satisfied. He could have easily just refunded the money to be done with it but he went the extra mile. I could not be happier with this company and the way they handled this kind of situation. You cant beat the prices or the customer service at Abes. They really do want you to be a customer for life and I have experienced this first hand by their actions. Good job Abes, I wish that there were more stores like yours.
This review was modified by its author, tfoust1012, on
11/3/09 12:27 AM.
I was very pleased with the price's and the service of Abe's of Maine. They have a great selection at super prices. Shipping was quick too! I will shop Abe's of Maine again and recommend them to my friends!
I purchased an HD camcorder and was pleased with the choice to purchase from Abe's of Maine. I had a problem with my computer, so I had to call in the order. It took a few minutes and I received the order about 3 days later, which was sooner than expected. I've been using the camcorder for over 8 months now, with no problems. I will definately check with Abe's of Maine for any future purchases.
Ordered a lens for my camera on Tuesday evening. Wednesday morning I received a call from a Abes of maine sales rep to verify my address and the mount of the lens. He did suggest I get a filter for the lens but was not agressive at all and when I said I already had one he just let me know the lens would arrive the next day. It was a very pleasant and professional transaction and I will do business with them again.
Ordering process was efficient and easy. I received my order quickly. Only suggestion would be better packing. The inside "air cushion pillow" material were flat providing no cushioning during transit. However, I believe this could be, and should be, easily fixed by the warehouse management. This was my first experience with Abe's of Maine but shouldn't be my last. Overall, I am satisfied with Abe's.
I'd read a lot of reviews of Abe's , a lot of them bad, so I wasn't expecting great service and was ready for a bit of hard sell on accessories. I ordered a Panasonic ZS3 on saturday online. I received it by UPS on tuesday. Not too shabby. Great price, free shipping. I did receive a "confirmation" call monday morning where Jack tried to sell me an extra battery and memory card. I politely declined and he was totally courteous and didn't push it. A small price to pay for a very professional service. i 'm totally happy with Abe's - for me it was a very slick purchase.
I bought my Denon 4308CI receiver back in Aug 08 from Abe's. The price was more than reasonable and they backed the product w/ a warranty. I got my receiver shipped in perfect condition and it worked flawlessly for the 1st year. In Aug 09, I had a problem w/ the receiver and had to send it in for repair. The company that backed the repair went out of business, so I got in touch w/ Abe's and I was told to send the receiver in to them and they would take care of the repair, even though the repair company went under. 3 months later, I got my receiver back in perfect working condition. The customer support people(especially Nancy) at Abe's were outstanding and I would highly recommend doing business with them:)
This review was modified by its author, jhohler, on
10/29/09 7:15 PM.
