I have ordered 3 watches from Chronoshark in the past month: A Citizen Eco-Drive Calibre BL9000-59F Perpetual Calendar Minute Repeater, an Accutron 28E112 Barcelona Collection, and a Tag Heuer Link Series WJ1110.BA0570. I know..... I am a watch junkie. :D All three of these watches have been wonderful additions to my growing collection. All watches have arrived in new condition with all appropriate boxes manuals, etc. Each order has arrive in 2 to 3 days from the date I placed the order using standard shipping. Other online merchants could learn from this wonderful company. I sent one email to Chronoshark, and immediately received a reply from Ashley. I was inquiring about the possibility of obtaining a Tag watch that had been posted a few days earlier. While he was not able to assist me with that, he emailed me a couple of days later to inform me that he had escalated my request for a Tag, and to keep a lookout in the near future for a new Tag offering. The very next night, there it was. I cannot say enough good things about this company, I am definitely a customer for life. Oh,and since the Tag was a rather expensive purchase, I took it to my local jeweler that is an authorized Tag reseller to have it checked for authenticity. The jeweler confirmed that it was an authentic Tag. Thanks for everything Chronoshark, and I hope that I can resist another purchase for a while. ;-)
I have ordered 3 or 4 watches, a couple of pairs of earrings and a couple of rings from this great company. I have been very pleased with everything, as it has all been top quality, in the original packaging with full manufacturers warranty, and shipped very quickly. Many of the items are even shipped in beautiful gift boxes. I am thrilled with my purchases, but they are killing my bank account! I can't wait everyday to see what they offer. I am hooked!
Bought 2 Watches an ESQ and A MOVADO great prices and super quick shipping. Ordered the ESQ on 5/28/09 in the AM the watch shipped out later that day and received it on 5.30.09. Extremely pleased, the box arrived in great condition and the watch looked spanking new not even any shop soil or dust on them. Extremely pleased.
This review was modified by its author, sandsvans, on
6/11/09 10:46 PM.
This was my first purchase from diamondshark. I am very satisfied with the created sapphire earrings that I received. The workmanship was great on the silver and the stone itself was a nice color. The only thing is that the backing of the earring can be bigger for ease of use but for this price I can't complain! Will definitely be scouting for my next diamondshark purchase!
My watch was delivered on time and was exactly as I ordered. With the package, they provided Customer Service contact information and responded to my questions quickly and in a thorough manner. Great experience and will recommend ChronoShark to others.
I bought a simple ring with Diamond Shark. Nothing big, just a simple men's wedding band. Nothing big unless you are the groom strapt to it. I usually take off my ring before I shower or sleep. I guess when I did the other night, it must have got covered up with some other junk.
Long story short... Bye, bye ring. I played it off as long as I could, but decided to try to contact Diamond Shark on the odd chance they might still have one.
I sent an email, really not expecting any response for days, if even then. What I got was a phone call with in 10 minutes.
READ THAT AGAIN
I GOT A PHONE CALL.
I got a call from Ashley and she did every thing she could to help me. I didn't know that level of customer service even existed any more. I was floored.
Hands down, these are just great people to deal with. You can not go wrong with them.
Let's put it this way... If I was running a business, this is the way I would want it run. And I would be proud to put my name on it.
First the great prices on excellent watches and then the superb backing and customer service of the store. truely one of the best shopping experience I have had online. Wish other online merchants were like them. I had recieved a faulty eco drive and I called them ... no menu for call .. right away Daniel picked up the call .. very simple process of looking up my order and within 5 minutes he had given me all the things he could do, which by the way were like listening to every customer's wish who is calling back to ask for support. Absolutely pleasent experience, I give 10 out of 10 to them, great job Guys !!
Excellent products at excellent prices, very fast shipping. Customer service was not that understanding. Basically I bought an ecodrive watch but the watch was out of batteries and did not function at all. At first i thought it was broken and the CS told me to contact the watch MFG and do a warranty repair with them or return it.... It is a brand new watch only hours old, did not make sense to do that. After some research on my own I set the watch on my window ceil and after a few hours started running. I expected the customer service to mention this instead of having me run around looking for answer or possibly returning a perfectly fine watch. Other than that, the product and shipping was excellent
Product arrived promptly and w/o hassle, in perfect condition, and was better than expected. I couldn't ask for a better transaction.
Will definitely do business with them again.
I have a great experience of shopping at diamondshark.com. The Movado kara watch is stunning!!! I love love love it!
I am now checking your deals everyday before I go to bed! I am sure I will purchase from you very soon!
I ordered the watch April 8th around 9PM. I am wearing it now as type this in Florida. (4/10/09)
I am convinced they aren't jewelery dealers..they are psychics. They must have had this in the mail before I even knew I was going to order it!
The fastest service ever! Highly recommend and would buy from again!!!
I ordered a necklace from DiamondShark on March 30 and I got it shipped to my house on April 3. And that's with the free shipping. I gave the necklace (which arrived in perfect condition) to my girlfriend and after wearing it a few days, the clasp came off of the silk necklace. I emailed DiamondShark and told them about it. They shipped me a replacement chain for the necklace as soon as they got the email, no questions asked. I never thought anyone would have better service and shipping than Newegg.com, but DiamondShark has moved to number one in my book!
