This was my first order from Chronoshark/Sharkstores. I ordered a Citizen Eco-drive watch. It was shipped within a day and I received it shortly after. Great shopping experience all around with Chronoshark and I will likely buy again.

I ordered an Invicta automatic from InvictaShark (a ChronoShark store) and received the watch in about a week. This was probably my 7th or 8th purchase from them.  
 
The watch arrived as advertised and was exactly as expected...except for one thing...it ran fast, very fast, gaining about 6 seconds every minute.  
 
I contacted ChronoShark's customer service via e-mail (send over the weekend) and received a response promptly Monday morning. I shortly thereafter received an e-mail with a link to print a return shipping label (no charge to me), and was told that a replacement watch is being sent to me.  
 
While I certainly appreciate the cost and normal operations of this compamy, it's their reaction to a customer issue that stands out most in my mind. Their response is everything I could hope for, and in return they've gained a very loyal customer!

I ordered the Movado 0605063 Sapphire Collection Swiss Made, with retail price about $1,600; I took a high risk, but I convince myself after I've read all the reviews.  
Here is my honest review:  
1- About shipping; it's ok, not fast not slow, apart from when you order, as this will affect the shipping date, I received my order after 7 days from the order date. I would give it 4/5  
2- Quality of the item; excellent quality, and legitimate item, I checked mine in an authorized service center and even they adjust the band for free. I would give it 5/5  
3- Warranty, unfortunately, there is no warranty as Chronoshark.com is not authorized retailer, I would not give any rating for that.  
4- Watch box, its poor quality, and not on the lever I was expecting for a very expensive watch like the one I ordered, that will ruin the present if you plan to buy it as a gift, I would give it 2/5  
5- Price, it’s unbelievable, very low price for a legitimate item, I cannot figure out how they do that, I know the retailer are getting a very high margin, however, this is good for us as a consumers. I would give it 5/5.  
6- Overall experience, very happy I did the order on that item, I would order again from them providing this is not a gift as I would not trust the watch box anymore; I would rate the overall experience as 4.5/5  
 
That is an excellent online place to shop for expensing watches if you happen to find the watch you like in the daily deal and you don’t worry about the manufacture warranty too much.  

Wonderful service! Got my order in 5 days using normal ground service, everything working perfectly, and at such a good deal that I was somewhat thinking "this is too good to be true!"  
 
Well it was true!  
 
I was looking for this watch at other sellers, and could only find this watch for as little as $450 at other places (it lists for $700). Chronoshark listed it for $250! Once ordered, it came in very little time, with all original packaging, documentation, and warranties (5 yr warranty). Can't ask for a better deal than that.

This review was modified by its author, Tiddy, on 10/15/09 4:32 PM.

I've bought a number of times from DiamondShark, ChronoShark, and InvictaShark.  
 
As any other store, I've had a couple of times when mistakes have happened. I have been impressed with the quality of customer service they are willing to provide and the desire to have complete customer satisfaction.  
 
My recommendation, if you ever have a problem make sure you call them and your issue will be resolved to your satisfaction. I'm impressed.

This review was modified by its author, bigspender333, on 10/10/09 12:03 AM.

A+ extremely fast shipping and great product

The necklace I bought looks very nice and the price was wonderful! The shipping was fast. I am a returning buyer!

I'm very impressed with the customer service I received. Very small issue arose and SharkStores handled it beautifully. Would not hesitate doing buisness in the future.

This review was modified by its author, rushdesiree, on 8/24/09 7:32 PM.

I received this SANIII and two days later the pushers failed to operate. I called InvictaShark and Casandra sent me via email a return UPS label that same day. 7 to 10 days later I had a brand new SANIII wristwatch. This company is a pleasure to deal with and their customer service is more than A+. I will buy from them again and post the great service on www.watchgeeks.net  
 
Great Watch (SANIII) perfect customer service, great watch site !!!!  
 
Thank-you Very Much,  
 
Eric Reed  
Florida

This review was modified by its author, moph759fl, on 8/28/09 3:31 PM.

I ordered the pink gucci watch- when it came it was too big!! I e-mailed diamond shark, they were happy to help and would have gladly taken it back! They suggested I get it sized- $5.00 later I was all set! Love the watch!! Thanks!!!

Everything wast quick and easy.  
Shipping was incredibly fast!!!  
will definitely shop again.

I ordered a Movado 0605063 Sapphire collection watch from Chronoshark and am very satisfied with this experience. The customer service was prompt to respond to my queries and the watch arrived on time with all the original documents. And above all got a great deal... Highly recommended!

I have ordered many things from this retailer. They have great items at super deals. I have ordered everything from rings, to pendants, earrings and watches. No complaints. SUPER fast shipping. Great gift packaging. Cant beat their super deals. Glad I discovered them. I even got my friends and family hooked on them!

This review was modified by its author, Heggy, on 8/21/09 9:38 AM.

Wow what can be said about a store that has been nothing short of perfection. This was my first item from diamond shark so I figured I was asking a lot for them to upgrade my shipping to 2 day since I needed the ring for a wedding on the 1st of August. In the email of offered to pay extra for the cost of the upgraded shipping. I had a return email within a couple hours that not stated they would be upgrading the shipping at no cost but they were also adding a special item for my future wife. The customer service you received from this store should be used as a standard for all customer service. I can not wait to be able to get many more items from this store as the ring was perfect and the rep sent a pair of earring that are just as perfect. I will be telling everyone I know about diamondshark.com and there perfect business design and quality of service. I have dealt with many, deal a day sites and this blows away every other one out there

This review was modified by its author, update1, on 8/6/09 1:37 PM.

What an amazing company, what an amazing service! I ordered my watch for a lot less than it costs out there (over $500 less), and received it one day earlier than expected! It came in a beautiful box with all the warranties and instructions...  
 
Thank you!

This review was modified by its author, panamarco, on 8/3/09 6:50 PM.