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Store Rating and Reviews iBUYPOWER.COM

Homepage: http://www.ibuypower.com Shop Now at iBUYPOWER.COM
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 512 participating companies!
  
Six-Month Rating: 9.31 / 10
Six-Month Reviews: 108
Lifetime Reviews: 1248
   
Lifetime Rating: 7.37 / 10 All Stores Avg.: 8.15
7.43 Pricing of Products and Services
8.40 Likelihood of Future Purchases
8.12 Shipping and Packaging
8.90 Customer Service
8.61 Return or Replacement
Show Reviews Read all 1,248 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
11581 Federal Dr.  
El Monte, CA 91731
customer support email:
comments@ibuypower.com
phone:
(888) 462-3899
customer support:
(888) 462-3899
business hours (est):
7:30am~6:00pm PST Mon-Fri  
10am~3pm PST Sat.

FAX: (626) 228-1205


Trust and Ethics Policy
 iBUYPOWER.COM Customer Reviews - Page 5
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Very Satisfied
Reviewer: d34d85
Click Here to See the Profile for d34d85

7/5/09 3:57 PM
I bought my pc a month and 2 weeks from now and everything works great at first i was also worried about the review people are giving but when i got my rig. everything change i will recommend IBP to everybody. the only downside is it took them for 4 weeks to be done on my rig. but it was worth the wait. i am happy on my order thanks IBP!!

This review was modified by its author, d34d85, on 7/5/09 4:03 PM.

Very Satisfied
Reviewer: wherryj
Click Here to See the Profile for wherryj

7/2/09 7:22 PM
I purchased from Ibuypower earlier this year. I found the process to be a bit slow, receiving the computer about a month later.  
 
Aside from this, I found IBP to have the absolute lowest price for my order. I was amazed that I couldn't even purchase the parts online for a home build for this price.  
 
The computer works well and I received parts that were better than my order (standard "brand name" GTX 285 video card ended up being the higher grade EVGA card, the i7 920 CPU was bumped up to the absolute newest D0 stepping version, the DDR3 was 13333 rather than 10333 rated as advertised).  
 
Overall I cannot complain about the experience. Waiting a bit longer than expected was a bit taxing on my patience, but the purchase was well worth the wait.

Very Satisfied
Reviewer: gamerjin
Click Here to See the Profile for gamerjin

6/30/09 10:43 PM
Everyone ask for danny!! He answered all my questions thoroughly without any hesitations. I'm a first time buyer and he helped me from beginning through end with my purchase! Thanks ibuypower for your great customer service and products

Very Satisfied
Reviewer: steveho
Click Here to See the Profile for steveho

6/30/09 3:51 PM
This is a great experiences buying a great computer for Ibuypower. The customer service is excellent. The coolmaster Haf 932 case is very quiet and very cool. The intel core I7 920 and EVGA GTX 260 is very fast and graphics is very detailed. Thank You Steve for the recommedations.

Very Satisfied
Reviewer: drkwarlock
Click Here to See the Profile for drkwarlock

6/29/09 11:51 PM
Ibuypower was able to build me my ultimate computer and a great price. Big ups to Danny for helping me with my changes.

This review was modified by its author, drkwarlock, on 6/29/09 11:52 PM.

Very Satisfied
Reviewer: Thistle Dew
Click Here to See the Profile for Thistle Dew

6/26/09 5:23 PM
My computer arrived today :-) and I am finally a happy guy. Pauline was a great help and very patient with me which was greatly appreciated. "You are a sweet kid Pauline... I liked your personality." She is a gem, guys. Hold on to that one.

This review was modified by its author, Thistle Dew, on 6/29/09 7:15 PM.

Very Satisfied
Reviewer: Lindalur
User Rating: 
Click Here to See the Profile for Lindalur

6/24/09 10:42 PM
My son bought 3 ibuypower computers, an I always bought from the "other" companies, but he has had good experiences with your company. I configured a computer and called Lee at your company. He was very knowledgeable and helped me make a decision about component compartibility and convinced me to buy from you. I look forward to recieving my new computer. Thank you.

This review was modified by its author, Lindalur, on 6/25/09 11:39 AM.

Very Satisfied
Reviewer: crudge
Click Here to See the Profile for crudge

6/24/09 11:58 AM
Very happy with service from Lee, nice gaminng pc's :)

Very Satisfied
Reviewer: red_munz
Click Here to See the Profile for red_munz

6/24/09 9:46 AM
The order process was good. I encountered some issues with my order about some parts not fitting in the case but Jeff was very helpful and the issues were taken care of.

Very Satisfied
Reviewer: otiska
Click Here to See the Profile for otiska

6/17/09 9:57 AM
I have dealt with IBuyPower several times over the last 2 years. The first time, I ordered a computer for myself. That order was placed online, and in two weeks, I had my first quad-core. The computer came packaged with everything including manuals of the motherboard. That computer is still functioning perfectly.  
 
Since that time, I've placed 4 other orders with IBuy in behalf of my employer, a public school system. In each of these cases, we've worked with a representative of IBuy, Pauline. This lady has gone out of her way to insure our purchase orders are handled quickly and correctly. Pauline is always cheerful and upbeat. And, she answers my questions very quickly, usually within an hour. I work with a lot of vendors, and Pauline is one of my favorites. In fact, she is one of the major reasons I order from IBuyPower.  
 
I recommend this company without reservation. Depending on your computer configuration, you can purchase a computer through IBuy outfitted with quality components instead of components that tend to be "over the counter."  
 
Bob  

This review was modified by its author, otiska, on 6/18/09 9:07 AM.

Very Satisfied
Reviewer: Mike_R
Click Here to See the Profile for Mike_R

6/17/09 4:06 AM
Ordered a very high end and very specific build, received without any delay or problems in the case. It felt like it may have taken a while to arrive, though I think it was just the unfortunately timing of the initial order on my part. Looking back, the entire process was well within the iBUYPOWER time frame, and the 2 day shipping was just that. (I'll never figure out how though)  
 
One thing I'd like to note, is that there were issues initially with my order, regarding shipping addresses and parts. Both times I called, I never was put on hold and spoke directly with a person, who knew exactly what needed to be done and how to do it.  
 
I've never experienced customer service like that of iBUYPOWER's

Very Satisfied
Reviewer: bliss21
Click Here to See the Profile for bliss21

6/16/09 3:41 PM
I would like to thank ibuypower for yet anohter great pc for the price, Mr.lee was a great help with my order. i want to let ibuypower for having customer reps like lee thanks again, lee and ibuypower (-;

Very Satisfied
Reviewer: Xantoril
Click Here to See the Profile for Xantoril

6/14/09 2:49 PM
Pauline was very helpful. I ordered a custom built system with rush build. Just had some minor kinks with my credit card, but not their fault. I would highly recommend IBP to any of my friends.

Very Satisfied
Reviewer: shadowhexblade
Click Here to See the Profile for shadowhexblade

6/14/09 8:11 AM
Very satisfied with iBuypower, second time purchasing from them, will probably continue in the future. Good interaction with associates/reps over the phone (LEE).

Very Satisfied
Reviewer: iggarificEdogg
Click Here to See the Profile for iggarificEdogg

6/12/09 11:39 AM
great service and great equipment. the website is easy to use. even a caveman could do it. i consider myself a caveman

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