was refered to ibuypower buy a friend and then referred my dad, i also tell all my friends about them. i really enjoy my PC, it works great and runs really smooth. i had a couple questions and customer support was very friendly and helpfull.
Our company has owned four iBuyPower computers and all have been great performers. We like the large selection choice of components availble for new systems. We've had good support when we've had a few minor problems as well.
I read many mixed reviews about this company and was quite anxious about ordering from them, but I like to give everyone a chance. So I placed my order, the next day Pauline calls to let me know of some backorders and a incompatibility. We resolved these issues and my order was on it way. Very happy. I called Pauline back the next couple days checking on my order and she was very pleasant and enjoyable to talk to, very friendly and helpful. My order was built in the time discussed. (5 day rush, shipped out on the 4th day actually.) My PC arrived, and I open it up, follow all the instructions, and check the components. My CPU cooler was a little loose,(most likely from shipping) so I went and got a screwdriver, tightened it, good as new. Everything works wonderfully. I will most likely purchase my next PC from IBP. Thank you very much IBP! and special thanks to Pauline for taking such good care of me and my order! Thanks!
I've been pleasantly surprised with ibuypower. The ordering process was easy and flexible, the status updates kept me in the loop with how complete my system was and when it would arrive..and then, when it did arrive, even though it had a RAM issue my experience with customer service was spot on.
The customer service representative I talked to (Luc D.) was knowledgeable, easy to understand, and answered any questions I had. I went from being bummed out about bad RAM ( sometimes bad RAM happens, no way around that) to being pleasantly surprised with how easy ibuyower made it to fix the issue. This is how a computer-building company should be run. Thanks guys!
I bought an iBUYPOWER pc on july 13th, 2009. Let's just say that i am extremely satisfied. Order transaction, customer service (specifically Pauline) were top notch..it's service that you'd expect servants to give to their princes. It's quite magnificent. Forgot DELL and HP and all those money grubber horrible price to performance ratio..if you want to play games in rich detail, without breaking the bank, do iBUYPOWER. Granted, they may have problems sometimes, but even dell or HP have them. Not to mention, you get 3 year parts and labor..its awesome. The PC that i have from iBUYPOWER was built nice. The wiring was excellent even though i did not order professional wiring. And i got foam packaging even though i did not order advanced packaging..lol. Customer service, build quality, component quality..everything is top notch. If you ever need assistance with IBP, contacting <<Pauline>> at IBP customer service is the way to go.
Thanks iBP!
Firstly, I'd like to thank Bryan for the help he gave me.
Secondly, I'm quite satisfied with my system. IBP offered me quite a selection to choose from in terms of the components of my system. Ordering was quick and easy.
However, the only thing that needs improvement is the ship-by time. While stating that my system will be shipped in 5~10 working days, it actually took two weeks! Needless to say I wasn't impressed as I had other arrangements that depended on an on-time delivery.
However, the system I ordered has been serving me quite well and I'm quite happy with it. I'd say I would order again in the future.
I have had nothing but a good experience with my computer from iBUYPOWER! I had 2 small issiues after getting the machine, but after calling tech support they solved it ASAP.
The machine is top notch,and is $2000 to $3000 less then one from Dell or Gateway.
Barely over two years ago I took a chance on Ibuypower and had them build my first gaming pc for me. I wasnt sure if they would deliver but they did. that computer has been and still is amazing and I would'nt take anything for it, but I decided it was time to put Ibuypower to the test once more. This time I chose mostly the best of the best parts wise for my new machine. I used the rush order option so they had an amazing Customer Service Representative (Pauline) call me the following day and we changed a few parts due to configuration and stock issues. about 3 days later I recieved an E-mail implying that my order had shipped. After the weekend was over everything arrived promptly... I was impressed once again. I put it all together and fired it up amd installed Crysis and Age of Conan. I can now play both of those on Max settings and maintain amazing frames per second. I am very pleased and have to say that as long as Ibuypower is in business they will always have my business. Thanks once again Ibuypower!
This review was modified by its author, tyg70, on
7/30/09 2:46 PM.
This company did a great job advising me regarding motherboard compatibility, checking over the order, building the computer, and getting it to me quickly. They've also provided EXCELLENT customer service on two occasions, including mailing me a replacement for a lost recovery/OEM Windows CD.
I don't recommend the custom cable routing or 'round IDE cable' upgrades... there doesn't seem to be any real value there.
Otherwise, iBuyPower gets a stellar five star rating for both value and customer service.
I was not sure what to expect initially, but I'm very glad I bought from iBUYPOWER. I pretty much knew what I wanted, but Danny offered some great suggestions and made the purchase all the better. When my computer arrived it looked even better than the pics. It has been about 7 months and I have had zero problems with this computer. Without hesitation I would recommend your products to anyone. The price, performance, and reliability are tough to beat.
A good experience with all of your staff, from Bryan(sales) to all of the folks in customer service. Received my PC with no problems and everything so far has worked great. Keep up the good work. My wife will be needing a new laptop soon and I plan on buying it from Ibuypower to.
This review was modified by its author, scooter3333, on
7/24/09 3:12 AM.
