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Store Rating and Reviews TigerDirect / Systemax

Homepage: http://www.tigerdirect.com Shop Now at TigerDirect / Systemax
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 512 participating companies!
  
Six-Month Rating: 9.03 / 10
Six-Month Reviews: 346
Lifetime Reviews: 6210
   
Lifetime Rating: 7.34 / 10 All Stores Avg.: 8.15
7.59 Pricing of Products and Services
8.63 Likelihood of Future Purchases
8.23 Shipping and Packaging
8.46 Customer Service
8.40 Return or Replacement
Show Reviews Read all 6,210 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
7795 W. Flagler, Miami, FL 33144
customer support email:
http://www.tigerdirect.com/contactus
phone:
800-800-8300
customer support:
800-800-8300
business hours (est):
Open 24/7 - Call Anytime

FAX: 305-415-2149


TigerDirect / Systemax Advertisement
Trust and Ethics Policy
 TigerDirect / Systemax Customer Reviews - Page 387
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Reviews 5791 - 5805 of 6063
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Very Satisfied
Reviewer: razor2003
Click Here to See the Profile for razor2003

10/29/03 3:44 PM
Very pleased, fast shipping, secure, Frieldly support. Will shop here again.  

Very Satisfied
Reviewer: zetrock85
Click Here to See the Profile for zetrock85

10/29/03 10:16 AM
I got an email about a promotion Tiger was running. I have been wanting a DVD burner they had a promo running on one. I read the specs and decided it was the one for me. I went to about 4 different websites to compare prices. All were more expensive. One was as close as one dollar more, however my Tiger Direct burner was offering a rebate the others were not. A good price AND a rebate. I was on that deal right away!

Very Satisfied
Reviewer: 1codo
Click Here to See the Profile for 1codo

10/29/03 7:56 AM
I have never had a problem with Tiger Direct. Their shipping can be high compared to some stores though. Most of the time, they have very good prices. I probably have a bias on shipping, because I live in Indiana and all of my orders have come from a warehouse in Illinois. This means that UPS ground usually comes in 2 days.

Very Satisfied
Reviewer: DDMcGlothern
Click Here to See the Profile for DDMcGlothern

10/28/03 2:48 PM
Extremely slow and cumbersome website. Good selection and prices.

Very Satisfied
Reviewer: Kaysgrams
Click Here to See the Profile for Kaysgrams

10/28/03 2:11 AM
I requested a copy of the invoice and what I received had no info on it except billing and shipping address and invoice number. It did not give give item or cost or customer number or anything like that.  

Reseller Reply    
Posted by
10/28/03 8:20 PM
Dear customer I will personally send you the invoices you are requesting. If you have any other request please don't hesitate to call our customer service department, we will be more than happy to assist you.  
 
Humberto Vallejo  
ph 1-800-955-1888 ext 2951

TigerDirect / Systemax

Very Satisfied
Reviewer: guhringinc
Click Here to See the Profile for guhringinc

10/27/03 10:34 AM
Excellent and easy ordering process.  
 
Long customer service wait time but once they are on the phone they solve the problems right away.

Very Satisfied
Reviewer: b-whiteside
Click Here to See the Profile for b-whiteside

10/24/03 10:20 AM
Wow! What amazingly fast service.  
 
I placed my order on-line about 3:30 in  
the afternoon and UPS delivered my order  
to my door the NEXT AFTERNOON by 4:00!!  
 
And that was regular UPS ground delivery.  
OK, as it turns out TigerDirect appears  
to have a shipping center in the neighboring  
town, but that service was amazing!  
 
And the product I bought plugged in and works  
great!

Very Satisfied
Reviewer: LooneyToony
Click Here to See the Profile for LooneyToony

10/24/03 1:30 AM
The gentelman I spoke with was incredibly helpfull. Being so completely computer illiterate, I have found your staff to always be so incredibly patient and helpful I return any time I need something that has to do with my computer, soon to be computerS thanks to you all! :)

Very Satisfied
Reviewer: vicflo
Click Here to See the Profile for vicflo

10/23/03 7:32 PM
Good deal. Well it was refurbished. The item was packed well. Now on another note. Yes people the shipping prices they charge can be quite high. As always qhat kept me from buying many products from them is the great shipping charges they add on. Most of the time you can find them a little more expensive on another site but still cheaper because the shipping isnt so high.  
 
I mean almost $10 to ship something the size of 2 stacked dvd boxes. Among other multiple small items you have to pay another $10-20 more. As if they send each item in a separate box.  
 
Service is great and the website is well layed out. But if they spent more of their time lowering shipping prices and less time on worrying about people rating them and bells and whistles, they would double their sales.  
 

Very Satisfied
Reviewer: tlittle01
Click Here to See the Profile for tlittle01

10/23/03 7:25 PM
First time buyer from TigerDiect The web site was easy to navigate and I had no problems. I am looking forward to my delivery.  

Very Satisfied
Reviewer: ncnedder
Click Here to See the Profile for ncnedder

10/23/03 3:43 PM
SO easy to use and track your order from the day it leaves to the day it arrives./ Pricing is great and the customer service is awesome. I even got called to inform me on the status of my order and to offer me additional savings on some parts. Thanks and keep up the service.  
 
Sincerely,  
 
Ned Giddens  
Horse Shoe, NC

Very Satisfied
Reviewer: soscomputing
Click Here to See the Profile for soscomputing

10/22/03 3:42 PM
I have always been pleased with the service, quality, and delivery of the items ordered. Packaging does need some improvement

This review was modified by its author, soscomputing, on 4/7/04 7:37 AM.

Very Satisfied
Reviewer: chrisfer
Click Here to See the Profile for chrisfer

10/21/03 8:33 PM
I always, and only shop at Tiger Direct for all my computer needs because of their many quality products and great prices, and availability.

Very Satisfied
Reviewer: thedslguy
Click Here to See the Profile for thedslguy

10/21/03 1:05 AM
The whole process has been really easy. I was delighted to find this comboination to begin with and then WHAT a PRICE!!!. I ordered it on the 15th, got the confirmation on the 16th and today is the 20th and I have my merchandise. Very fast!! In fact, it arrived here at the UPS dock late Friday evening. I'd have had it in TWO DAYS if it hadn;t been a weekend!!! Very satisfied with every aspect of the process.  

Very Satisfied
Reviewer: Robert N. Olive
Click Here to See the Profile for Robert N. Olive

10/21/03 12:07 AM
I am very happy with my purchasing experience with Tiger Direct. I ordered the MP3 Classic CHD 1000 on October 13th, and it was delivered within 5 days. The item was well packaged and was received in excellent condition. The only problem I had was not associated with Tiger Direct, but was a software problem between Microsoft and Classic. Classic Company was able to answer my request within the same day and therefore the driver conflict was resolved quickly. Thanks to everyone for their support.

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